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Business Profile

Computer Hardware

USTech Support
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.62

Average of 246 Customer Reviews

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Review Details

  • Debra G

    Date: 03/25/2025

    I am amazed at what a knowledgeable patient and through technician I was blessed to help me with my printer/computer issue. It has been so frustrating to try to fix and internet company was no help, especially by changing my modem they caused this and left me in a mess.Thankfully I was so fortunate to have ******** ******* from Iolo System Mechanic to straighten out my printer/computer problem and explain what had happened.Sincerest thanks to ******** ******* and Iolo

    USTech Support

    Date: 04/25/2025

    Dear *****,

    Thank you for your review. We appreciate the time you have taken to let us know about your experience.  Our goal is to provide the highest quality products and service.  We are glad you found the technician respectful and efficient.  If you continue to have issues with your computer, please dont hesitate to contact us again as USTech Support is available 24/7.

    Thank you,

    ****** *.
    Contact Center Operations Director

  • JAMES T

    Date: 03/24/2025

    Help was quick and efficient and, above all, successful. Great support!

    USTech Support

    Date: 04/25/2025

    Dear *****,

    Thank you for your review.  Besides providing solutions for the problem, the goal is to provide pleasant, professional and patient assistance.  We appreciate you sharing that we met that expectation when providing technical support for you.

    Thank you,

    ****** *.
    Contact Center Operations Director

  • Farhad T

    Date: 03/24/2025

    the service is great. Once you get a tecnician on the issue, it is just a matter of time to resolve the problem.I am satisfied with the service.

    USTech Support

    Date: 04/25/2025

    Dear ****,

    Thank you for your review. We appreciate the time you have taken to let us know about your experience.  Our goal is to provide the highest quality products and service.  We are glad you found the technician respectful and efficient.  If you continue to have issues with your computer, please dont hesitate to contact us again as USTech Support is available 24/7.
    Thank you,

    ****** *.
    Contact Center Operations Director

  • Bob L

    Date: 03/23/2025

    Tech Support **** *******, was very knowledgeable and quickly updated my drivers and ensured I was on the current release of browser software. Also checked to ensure there were no viruses , key stroke recorders etc. Very please with what he did.

    USTech Support

    Date: 04/25/2025

    Dear ***,

    Thank you for your review.  Besides providing solutions for the problem, the goal is to provide pleasant, professional and patient assistance.  We appreciate you sharing that we met that expectation when providing technical support for you.

    Thank you,

    ****** *.
    Contact Center Operations Director

  • Allan K

    Date: 03/22/2025

    I had two undiagnosed issues that were located and fixed. My technician ******* P was terrific and worked on the computer for over an hour. This is a great service to have

    USTech Support

    Date: 04/25/2025

    Dear *****,

     We appreciate the time you have taken to let us know about your experience.  Our goal is to provide the highest quality products and service.  We are glad you found the technician respectful and efficient.  If you continue to have issues with your computer, please dont hesitate to contact us again as USTech Support is available 24/7.

    Thank you,

    ****** *.
    Contact Center Operations Director

  • Gerald S

    Date: 03/21/2025

    Your technicians are the best. Very informed. And very helpful. Willing to give you information other anti virus suppliers probably would not give.

    USTech Support

    Date: 04/25/2025

    Dear ******,

    Thank you for your review.  Besides providing solutions for the problem, the goal is to provide pleasant, professional and patient assistance.  We appreciate you sharing that we met that expectation when providing technical support for you.

    Thank you,

    ****** *.
    Contact Center Operations Director

  • Lori P

    Date: 03/20/2025

    Had the problem fixed in about 10 minutes. It was well worth the money. Very nice person helped me.

    USTech Support

    Date: 04/25/2025

    Dear ****,

    Thank you for your review.  Besides providing solutions for the problem, the goal is to provide pleasant, professional and patient assistance.  We appreciate you sharing that we met that expectation when providing technical support for you.

    Thank you,

    ****** *.
    Contact Center Operations Director

  • John H

    Date: 03/20/2025

    Very very knowledgeable & helpful! He was also very patient. That's it!

    USTech Support

    Date: 04/25/2025

    Dear ****,

    Thank you for your review. We appreciate the time you have taken to let us know about your experience.  Our goal is to provide the highest quality products and service.  We are glad you found the technician respectful and efficient.  If you continue to have issues with your computer, please dont hesitate to contact us again as USTech Support is available 24/7.

    Thank you,

    ****** *.
    Contact Center Operations Director

  • Jen M

    Date: 03/18/2025

    Excellent customer service. Knowledgeable and efficient. Reliable and efficient. Excellent caller experience.

    USTech Support

    Date: 04/25/2025

    Dear ***,

    Thank you for your review.  Besides providing solutions for the problem, the goal is to provide pleasant, professional and patient assistance.  We appreciate you sharing that we met that expectation when providing technical support for you.

    Thank you,

    ****** *.
    Contact Center Operations Director

  • DANIEL D

    Date: 03/17/2025

    My computer runs much faster Thanks for the help. I would recomend ustech support to all my family and friends.

    USTech Support

    Date: 04/25/2025

    Dear ******,

    We are glad to hear your system is running faster. A fast and efficient system is the goal.Thank you for taking the time to share your experience.  We look forward to being of service in the future.
    Thank you,

    ****** *.
    Contact Center Operations Director

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