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Business Profile

Computer Hardware

USTech Support

Reviews

Customer Review Ratings

4.62/5 stars

Average of 246 Customer Reviews

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Review Details

  • Review fromCharles M

    Date: 03/16/2025

    5 stars
    Awesome tech and he got me up and running in no time

    USTech Support

    Date: 04/25/2025

    Dear *******,

    Thank you for your review.  Besides providing solutions for the problem, the goal is to provide pleasant, professional and patient assistance.  We appreciate you sharing that we met that expectation when providing technical support for you.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromGary C

    Date: 03/16/2025

    5 stars
    Professional and knowledgeable. It took some time to find out why my computer was running slow, but it was fixed! Very happy with the service and the best part is I didn't have to bring it to a local fix it shop. Everything was done online.

    USTech Support

    Date: 04/25/2025

    Dear ****,

    We are glad to hear your system is running faster. A fast and efficient system is the goal.Thank you for taking the time to share your experience.  We look forward to being of service in the future.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromNoel C

    Date: 03/13/2025

    5 stars
    **** was great very helpful, solved all my problemns highly recommend..

    USTech Support

    Date: 04/25/2025

    Dear ****,

    Thank you for taking the time to share your experience.  We are glad to learn that our technicians were able to address your concerns and relieve your frustration. Our goal is excellent customer service and thank you for sharing that it was provide. We appreciate your feedback.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromVon R

    Date: 03/12/2025

    5 stars
    ***** did very well in my repairs. I would highly recommend the company Staff was very kind and worked with a 75 yr. old person that knew very little about my system. Thank you very much

    USTech Support

    Date: 04/25/2025

    Hi Von,

    Normally happy customers rarely leave any kind of review regarding their experience.  We appreciate the fact that you took the time to share yours.  Our goal at USTech Support is to continue to provide the highest ( A+) service and products. We look forward to future opportunities to be of service.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromGloria B

    Date: 03/11/2025

    5 stars
    My Tech support lady was very helpful and professional and treated me with respect as I'm 87 years old and not very fast now. She helped me with where to go when I was searching for something.

    USTech Support

    Date: 04/25/2025

    Hi ******,

    Thank you for your review.  Besides providing solutions for the problem, the goal is to provide pleasant, professional and patient assistance.  We appreciate you sharing that we met that expectation when providing technical support for you.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromterry a

    Date: 03/09/2025

    5 stars
    Very fast service job well done. I also had as very friendly tech.

    USTech Support

    Date: 04/25/2025

    Hi *****,

    Thank you for your review. We appreciate the time you have taken to let us know about your experience. We are glad you found the technician respectful and efficient. It is always satisfying to hear that a customer is pleased with our services and feels they made a wise purchase.  If you continue to have issues with your computer, please dont hesitate to contact us again as USTech Support is available 24/7.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromRon R

    Date: 03/08/2025

    5 stars
    technician was awesome in setting up my computer. made the whole process very easy. Tank you

    USTech Support

    Date: 04/25/2025

    Hi ***,

    Thank you for your review. We appreciate the time you have taken to let us know about your experience.  Our goal is to provide the highest quality products and service.  We are glad you found the technician respectful and efficient.  If you continue to have issues with your computer, please dont hesitate to contact us again as USTech Support is available 24/7.
    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromKarlyn B

    Date: 03/07/2025

    5 stars
    Like I have already stated, ****** helped me to better understand WHAT I had purchased and their reason for "being".

    USTech Support

    Date: 04/25/2025

    Hi ******,

    Thank you for your review.  Besides providing solutions for the problem, the goal is to provide pleasant, professional and patient assistance.  We appreciate you sharing that we met that expectation when providing technical support for you.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromCarl S

    Date: 03/07/2025

    5 stars
    My Tec Support person was professional and polite. He seemed knowledgeable and we believe he fixed my problem of web browser re-directing. Time will tell.

    USTech Support

    Date: 04/25/2025

    Hi ****,

    Thank you for your review. We appreciate the time you have taken to let us know about your experience.  Our goal is to provide the highest quality products and service.  We are glad you found the technician respectful and efficient.  If you continue to have issues with your computer, please dont hesitate to contact us again as USTech Support is available 24/7.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromEmmanuel P

    Date: 03/06/2025

    5 stars
    He is awesome! Kudos to him! I'll recommend him to my friends.

    USTech Support

    Date: 04/25/2025

    Hi ********,

    Thank you for sharing your experience. We are always happy to learn when a customer is satisfied with the service as our goal is to provide the highest quality products and service available. We look forward to future opportunities to be of service.

    Thank you,

    ****** *.
    Contact Center Operations Director

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