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Business Profile

Computer Hardware

USTech Support

Reviews

Customer Review Ratings

4.62/5 stars

Average of 246 Customer Reviews

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Review Details

  • Review fromTami W

    Date: 04/04/2025

    5 stars
    They will assist you with any issues related to the computer or printer. Many times they have spent hours on mine that would have cost a fortune to have anyone else do it.

    USTech Support

    Date: 04/28/2025

    Dear ****,

    Thank you for sharing your experience. We are always happy to learn when a customer is satisfied with the service as our goal is to provide the highest quality products and service available.

    It is always exciting to hear from a long- time customer. We appreciate your loyalty youre your recommendation. We look forward to continued opportunities to be of service in the future.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromGregory C B

    Date: 04/03/2025

    5 stars
    Fantastic Job. Fixed 2 problems very quickly. One was an ad tab that kept popping up.

    USTech Support

    Date: 04/28/2025

    Dear *******,

    Thank you for taking the time to share your experience.  We are glad to learn that our technicians were able to address your concerns and relieve your frustration. Our goal is excellent customer service and thank you for sharing that it was provide. We appreciate your feedback.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromLinda E

    Date: 04/02/2025

    5 stars
    excellent service very patient and courteous tech Thank you US tech support

    USTech Support

    Date: 04/28/2025

    Dear *****,

    Normally happy customers rarely leave any kind of review regarding their experience.  We appreciate the fact that you took the time to share yours.  Our goal at USTech Support is to continue to provide the highest ( A+) service and products. We look forward to future opportunities to be of service.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromBeverly D

    Date: 04/02/2025

    5 stars
    ***** ****** was extremely helpful and patient since I am elderly and struggling with technology. He explained what he was doing as he went along. He was friendly and I felt like I could ask him any questions without being embarrassed since I am so technology challenged. It was a good experience.

    USTech Support

    Date: 04/28/2025

    Dear *******,

    Thank you for your review.  Besides providing solutions for the problem, the goal is to provide pleasant, professional and patient assistance.  We appreciate you sharing that we met that expectation when providing technical support for you.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromScottie H

    Date: 04/02/2025

    5 stars
    Excellent customer service and technician explained me through the whole process with patience and courtesy. Tech is very knowledgeable and polite.

    USTech Support

    Date: 04/25/2025

    Dear *******,

    Thank you for your review.  Besides providing solutions for the problem, the goal is to provide pleasant, professional and patient assistance.  We appreciate you sharing that we met that expectation when providing technical support for you.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromSusan C

    Date: 03/31/2025

    5 stars
    US TECH SUPPORT CHECKED MY CELL ************ & all are ok - wonderful news! Remember to think of phone as all inclusive - ****************** not separate as computer with ************ phone. It is all one entity. SO IF YOU ARE HACKED, clean both **************** at the same time. I was so lucky in that we cleaned my computer @ the beginning of the ********** cell phone at the end of the month - ALL WAS FINE.

    USTech Support

    Date: 04/25/2025

    Dear *****,

    Thank you for taking the time to share your experience.  We are glad to learn that our technicians were able to address your concerns and relieve your frustration. Our phones are just as much a part of our lives as our computers. Our goal is excellent customer service and thank you for sharing that it was provide. We appreciate your feedback.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromKim M

    Date: 03/31/2025

    5 stars
    ******* helped me today with ********* adware popups that were basically not allowing me to get into my computer. He was very knowledgeable, professional, and efficient in the resolution of my issues. Thank you!

    USTech Support

    Date: 04/25/2025

    Dear ***,

    It is always exciting to hear from a long- time customer. We appreciate your loyalty youre your recommendation. We look forward to continued opportunities to be of service in the future.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromKris G

    Date: 03/29/2025

    5 stars
    I have always gotten excellent support from this company. The technicians are very professional and competent. The more I've needed their help, the more impressed I am and will continue to be a customer going forward. Thank you for great service US Tech!

    USTech Support

    Date: 04/25/2025

    Dear ****,

    It is always exciting to hear from a long- time customer. We appreciate your loyalty youre your recommendation. We look forward to continued opportunities to be of service in the future.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromForrest W

    Date: 03/29/2025

    5 stars
    Tech was very helpful and polite. A pleasure to work with and problem is solved.

    USTech Support

    Date: 04/25/2025

    Dear *******,

    Thank you for the review.  It is always satisfying to hear that a customer is pleased with our services and feels they made a wise purchase.

    Thank you,

    ****** *.
    Contact Center Operations Director
  • Review fromArthur A

    Date: 03/26/2025

    5 stars
    Excellent customer service and technician walked me through the whole process with patience and courtesy.

    USTech Support

    Date: 04/25/2025

    Dear ******,

    Thank you for your review.  Besides providing solutions for the problem, the goal is to provide pleasant, professional and patient assistance.  We appreciate you sharing that we met that expectation when providing technical support for you.

    Thank you,

    ****** *.
    Contact Center Operations Director

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