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Business Profile

Network Computers

HP Incorporated

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for HP Incorporated's headquarters and its corporate-owned locations. To view all corporate locations, see

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HP Incorporated has 72 locations, listed below.

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    Customer Review Ratings

    1.09

    Average of 375 Customer Reviews

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    Review Details

    • Jerry C

      Date: 12/12/2022

      They don't actually give a military discount! They make you login with your ID me account, but the prices don't change at all!

    • Jason S

      Date: 12/11/2022

      Ordered a desktop for my 18-year-old. HP promised a 3-day delivery timeline, but said the desktop wouldn't even start POSSIBLY shipping until Dec. 19., 2022. Over a month later, but okay, fine, annoying but whatever. WEEKS later, but LONG before the computer has shipped, I received an email asking me to review the desktop on their site.

      How in the world does HP expect people to leave positive feedback when they promise 3-day delivery, don't live anywhere near up to it, and then ask people to review a system that hasn't even started shipping yet?! HP wants to play stupid games, HP wins stupid prizes.

      So, I left the second paragraph as said review, tried contacting HP **************** about the absurdity of this, and they refused to answer "why" they do this. They refused to let me speak to a supervisor. Gave me a number and that person refused to let me speak to a supervisor. I am also former journalism management, and still freelance, most times during this year writing articles about holiday shopping. So, I attempted to reach out to their *************** Officer. Was denied email or phone number for them. So, I tweeted him, still no response days later. I guess he wants HP to be torn asunder in an article?

      HP just REJECTED my review saying, "Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!"

    • William T

      Date: 12/07/2022

      Purchased a laptop that they had on their website with a flashing sign only minute's left. When I spoke to the order staff they said I had to buy it this minute. Once I ordered it, the next day they dropped they price $400 dollars. When I questioned it, I was told to bad the one I purchased was a special. They same laptop is still listed $400 off, truly unfair advertising.

    • Luiziah B

      Date: 12/07/2022

      Horrible agents supervisors and so on it's been over a month my desktop is under warranty and no one has fixed my computer screen nor either offering wats to solve this problem I get different pricing different locations and so on horrible horrible horrible

    • Terry B

      Date: 12/07/2022

      If I could give a 0, I would. I've always trusted HP and their products but I will never buy anything more from them.
      I tend to be proactive, so I buy and store toner cartridges so that when I need them, I have them. In 2020 I ordered a 4 pack of toner for my HP Laser Jet Pro 477 printer (410). I received them and put them away. Unfortunately, I did not check them.
      Recently, in the middle of a large personal project, I changed the color cartridges and all was well until I was going to change the black. They had sent the wrong cartridge, 48A ($54.99) instead ofthe 410x as ordered ($171.00)
      They refused to accept an exchange, return or refund because I past the "Return date", even though it was THEIR handling and shippjng error.
      They are NOT a reputable company and t g either **************** is atrocious. Buy from anyone else!!!
      Angry and disgusted

      Date of experience: December 07, 2022

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