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Business Profile

Computer Hardware

Broderbund

This business is NOT BBB Accredited.

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About

Important information

  • Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.

Overview

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Broderbund

384 Bel Marin Keys Blvd Ste 150

Novato, CA 94949-5367

Find a Location

Broderbund has 2 locations, listed below.

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    • Broderbund

      384 Bel Marin Keys Blvd Ste 150 Novato, CA 94949-5367

    • Broderbund

      230 Second Street S.E. Suite 302 Cedar Rapids, IA 52401

    BBB Accreditation & Rating

    BBB Accreditation: None

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    Not Rated

    Reasons for rating

    • This business has no rating because BBB has information indicating it is out of business.
    More InformationHow are BBB ratings calculated?

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    About This Business

    Various software titles, such as Print Shop, Printmaster, Calendar Creator, Zoombinis, Hoyle Card Games, Hoyle Puzzle & Board Games, Hoyle Casino, Punch Home and Landscape Design, ViaCAD, Shark FX, and many more.

    Business Details

    Local BBB:
    BBB Great West + Pacific
    BBB File Opened:
    11/18/2009
    Alternate Names:
    Encore, A Wynit Company
    Business Management:
    Ms. Diane Heiken, Customer Service Manager

    Additional Contact Information

    Principal Contacts
    Ms. Diane Heiken, Customer Service Manager
    Customer Contacts
    Ms. Diane Heiken, Customer Service Manager

    Additional Information

    Payment methods
    Visa, MC, Discover, Amex, PayPal
    Refund and Exchange Policy
    We back our software online with a money-back guarantee. If you're not completely satisfied, simply return your physical product within 30 days of receipt for a complete refund, excluding shipping.
    Please return your purchase in its original packaging in good condition (include all discs and manuals). We recommend you send your return via a traceable method such as Priority Mail®, UPS™ or FedEx® as Encore is not responsible for undelivered or lost packages. Please note that Encore is not responsible for the shipping cost to return the product.
    Encore
    Returns Department
    230 2nd St. SE
    Suite 302
    Cedar Rapids, IA 52401
    From the day we receive your package it will take 4-6 weeks to process your refund.
    Business Categories
    Computer Hardware, Video Game Dealers

    Latest Reviews

    • loretta a

      "The customer support is a joke . You have to email them and I sent receipt." ... Read full review

    View all Reviews

    Frequently asked questions about Broderbund

    • Is Broderbund BBB Accredited?

      No, Broderbund is not BBB Accredited. Businesses are under no obligation to seek accreditation.

    • What is the BBB rating of Broderbund?

      Broderbund is not currently rated by BBB. This business has no rating because BBB has information indicating it is out of business.

    • How many complaints does Broderbund have on BBB?

      Broderbund has 1 complaint filed with BBB in the last 3 years, and it was filed in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of Broderbund.

    • How many customer reviews does Broderbund have on BBB?

      The BBB Business Profile for Broderbund shows 1 customer review. This profile includes reviews for the headquarters and corporate-owned locations of Broderbund.

    • Where is Broderbund located?

      BBB has information indicating that Broderbund is out of business. The address on BBB's file is 384 Bel Marin Keys Blvd Ste 150, Novato, CA 94949-5367.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.