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Find a Location

Property-Records.net has 1 locations, listed below.

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    Business ProfileforProperty-Records.net

    Records

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    We provide documentation to know more about the property you're about to buy.

    Products & Services

    Current Data Coverage * Deeds, mortgage & foreclosure * Real estate analytics * Property ownership information * Up-to-date data

    Business Details

    Location of This Business
    PO Box 1228, Norwalk, CA 90651
    BBB File Opened:
    9/20/2019
    Years in Business:
    14
    Business Started:
    2/12/2010
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Stephen Jones, Customer Service Manager
    Contact Information

    Principal

    • Stephen Jones, Customer Service Manager

    Customer Contact

    • Stephen Jones, Customer Service Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/12/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I live in *******, **. I received a notice from you regarding the property I just purchased on April 15. I mailed out a check by mistake, but I also contacted the customer service to cancel it. I specifically told the representative not to process it. She told me she requested the cancellation. Somehow the check was still cashed on May 3. I called back again on May 4 and requested a refund. The same lady answered the phone and told me she processed the refund and I should receive a check within **** business days. It's been seven business days and I haven't received anything. I tried to call back again, but the office is closed. Please process the refund. The amount on the check is $109.50.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lindsey M

    1 star

    04/16/2024

    ****** states this "Business" is a ****************** If you want to be more believable, you should check your grammar. Saying we are returning "You" check clearly indicates that you are not a professional or legitimate business. Stop trying to scam people and stick to laundry.

    Property-Records.net Response

    04/18/2024

    At Local Records, we are committed to providing homeowners with valuable information about their properties through our optional Property Profile Reports. These reports are designed to offer comprehensive insights into a property, including detailed records and analyses that *** not be readily available through standard channels.We would like to emphasize that our service is completely optional and no fees are billed to anyone who does not choose to purchase a report. The fee is applicable only if a homeowner decides to order a Property Profile Report from us. Our letters aim to inform homeowners of the availability of this service and do not constitute bills or obligations to pay.We understand that receiving unexpected mail can sometimes cause concern, and we apologize if our communication was not as clear as it could have been. Please be assured that it was not our intention to cause any confusion or distress.If you have further questions or concerns, or if there's anything specific, you'd like to discuss regarding the letter you received, we encourage you to contact us our team is here to provide you with the support and information you need.Thank you for bringing this matter to our attention. We value the feedback of all recipients of our communications, as it helps us to improve our services and the clarity of our messaging.Sincerely,Local Records

    Local BBB

    BBB of Los Angeles & Silicon Valley

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