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Business Profile

Online Education

Study.com

Reviews

Customer Review Ratings

4.27/5 stars

Average of 230 Customer Reviews

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Review Details

  • Review fromShahir M

    Date: 07/05/2023

    5 stars
    I was preparing for a test and wasn't sure if I was going to pass. Then, study.com gave me all I needed to know in very efficient and effective study videos and quizzes. I expect to do well on my real exam since I got promising scores on practice tests using strategies and knowledge. I like as well that it gives you certificates and even credit. It even has great incentives for referring new members through its ambassador program. I highly recommend it.

    Study.com

    Date: 07/24/2023

    ******,We appreciate you taking the time to share your positive experience with the Praxis **** course. It's wonderful to know that you feel confident about taking the exam. Great job working through the course material diligently and achieving your Study.com goals.
  • Review fromReisa S

    Date: 07/03/2023

    2 stars
    The study materials are good, but their billing system and customer service are awful. I paid $5.99 for a one week "trial," then purchased a program the same day for $19.99. The lowest level had no quizzes, videos or other study aids. I may as well have just used my textbook. So I upgraded to the $27.00 monthly plan. They billed my credit card for the trial PLUS the low level program, and added another $5 to the $27 plan. So I paid $38 for what should have been $27. Their customer service is patronizing and unhelpful, telling me I don't understand the charges. I understand I've been ripped off. Canceled my subscription.

    Study.com

    Date: 07/05/2023

    Thank you for writing in. We apologize for any confusion regarding our billing policy. Our customers can upgrade or downgrade their subscriptions based on their academic and learning needs, and their account will be charged accordingly. We have thoroughly reviewed your account and support tickets and are pleased to inform you that we have successfully canceled and refunded your account as requested. Please contact us at ***************** if you have any further questions or concerns. Our team is always available to assist you.
  • Review fromTyeisha B

    Date: 06/28/2023

    5 stars
    I've had repetitive positive experiences with Study.com for over 10 years now! I've used their learning system to help me get through various college courses while obtaining both my Bachelor's and Master's Degrees. I am now trusting Study.com's curriculum to homeschool my children and will be transferring all of my little ones to their learning platform. I truly love that Study.com caters to all levels of education, and offers a variety of practice tests and quizzes. This helps to ensure the learner is fully comprehending the course material. Additionally, their support department is extremely helpful and very responsive. Study.com is worth every *****!

    Study.com

    Date: 07/05/2023

    *******,We appreciate your review and value your loyalty as a long-term customer. It brings us great joy to know that Study.com has helped you achieve your academic goals, and we are delighted to hear that you are now using the platform for homeschooling as well. Thank you for sharing your positive experiences with Study.com!
  • Review fromMary W

    Date: 06/27/2023

    5 stars
    In looking for materials to recommend to students, I recently looked at Study.com's aPHR exam prep course. These materials are a great supplemental study resource for people who are preparing for the aPHR exam. The lessons are written at an appropriate level and use examples to help illustrate the points, and the practice questions are a great way to quiz yourself in a format consistent with what you'll see on the exam.

    Study.com

    Date: 07/05/2023

    ****,Thank you for sharing your positive experience with the aPHR Test Prep course. We are delighted to hear that you and your students found the user-friendly platform and course structure enjoyable. Keep up the great work!
  • Review fromCyanne A

    Date: 06/19/2023

    5 stars
    I receive study.com through my job and it has been the most useful school program. I have been in . You are able to do schooling on your own time and all the answers and lessons available to you at any point . I do recommend study.com to any busy people that arent able to go to in person school..

    Study.com

    Date: 06/20/2023

    ******,Thank you for taking the time to share your positive experience. We are thrilled you enjoyed the user-friendly platform and swift responses to your inquiries. Keep up the great work, and Study On!
  • Review fromAshleigh H

    Date: 06/13/2023

    1 star
    First and foremost no one EVER picks up the phone it takes you straight to voice mail which gives off scam!! I recently paid $70 because I was under the impression if I paid the $70 I would be able to take another exam BEFORE my subscription renewed. Instead I ended up have to STILL wait for my subscription to renew to take another exam and was billed $235 which I didnt want. So the $70 I paid for nothing. My intention was to pay $70 to take the exam BEFORE my subscription renewed again but that didnt happen. So Im needing everything refunded the $70 and the $235 and to cancel my account asap please I still NEVER received my refund

    Study.com

    Date: 06/20/2023

    ********,Thank you for reaching out and expressing your concerns. I apologize for any misunderstanding regarding our billing policy. Upon reviewing your account and support tickets, I noticed your subscription was renewed on the same day you took the proctored exam. To help our customers prepare accordingly, the Membership and Billing tab displays all charges and projected billing dates. I can confirm that the fee for your proctored exam has been refunded to your account. Please give the refund 5-7 days to reflect with your financial institution. If you have further inquiries, please do not hesitate to email ** at ******************
  • Review fromNoah S

    Date: 06/12/2023

    5 stars
    Study.com has been a really solid resource for me as a new teacher. I have had to brush up on content before presenting a ****** and study.com has been a very simple and easy to use resource for achieving that end. No surfing the web and bouncing from page to page. Everything I have needed so far has all been covered in study.com. Worth every *****.

    Study.com

    Date: 06/19/2023

    ****,Thank you for sharing your positive Study.com experience. We are delighted that you found the platform easy to navigate and highly resourceful, especially during your first year of teaching. Your hard work is greatly appreciated!
  • Review fromAdrianna C

    Date: 06/08/2023

    1 star
    While I do use study.com, everyone needs to beware of this site!I've been using study.com for approximately 2 years to study for upcoming teaching exams. While the content for the exams is great, I've found that often the "quizzes" don't match the content of the videos. If you are on your phone, you only have access to the video ******* not the actual ****** itself. So your quiz could be either in the ****** that is written, or in the video ****** which can have 2 different concepts it's learning. Then there are times where the quizzes that the chapter you've just watched has nothing to do with the video you just watched, and you'll watch the next video and there's the information. Are you confused yet just reading this review? That's how I feel working through study.com.Now that you have heard the model of the website, keep in mind they offer COLLEGE level exams, which are based off how you do on the quizzes, and the test itself. If you don't pass those quizzes in 3 tries that affects how you overall do in the final exam. If the quizzes don't match the ******s, how can one person pass them?So you are paying for content, that is not consistent, and expected to pass college level courses.

    Study.com

    Date: 06/20/2023

    ********,We appreciate you sharing your experience and providing feedback on how we can enhance our site. Sorry for any inconvenience caused during your learning journey with Study.com. Please get in touch with our support team at ***************** with any questions or concerns. We are committed to finding ways to assist you.
  • Review fromJaime B

    Date: 06/07/2023

    5 stars
    Absolutely wonderful experience as far as getting classes done. I am nearly finished with a top level class for my bachelors in a little over a week. **************** is greatly improved over the last year. I did have issues initially but after expressing my concerns, they resolved those issues.

    Study.com

    Date: 06/19/2023

    *****,Thank you for sharing your wonderful experience with the College Saver Plan and our Customer Success Team. We are delighted to hear that you have successfully completed multiple courses and are on track to earning your bachelor's degree. Your hard work and dedication are truly admirable. Keep up the great work!
  • Review fromTristan H

    Date: 06/01/2023

    4 stars
    My experience with study.com so far has been outstanding. They partner perfectly with the university I am wanting to attend. I had a 5-7 year hiatus from college, and this has been the perfect way to step back into it. All the courses so far have been narrated very well, and with a retainable structure. You get out of it what you put into it, meaning the harder you work, the quicker you will finish your courses. The website could use a little work, but overall great experience

    Study.com

    Date: 06/06/2023

    Thank you so much for taking the time to share your experience with the College Saver Edition. It's always wonderful to see students taking their education to the next level and using Study.com's versatile platform to reach their academic aspirations. We're thrilled to be a part of your journey and are here to support you every step of the way. Keep up the great work!

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