We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Education

Study.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.27

Average of 230 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Henry A

    Date: 07/21/2025

    Started and continued charging my account that was cancelled over $327. Please refund.

  • Nicole L

    Date: 07/14/2025

    This site seemed great. The video learning was very low quality. The customer service is horrible! Price per month is horrible. 30$/month for nothing. You have to pay 60$/month to actually get something out of the site even that is very limited plus you can not test the site to even see if its worth it. This subscription was made not by me and customer support said to that they closed my case. And kept sending numerous emails that they closed the case. AND REFUSED to give any satisfactory help. They rob you and then tell you to take it up with your bank. If thats the case of how business handle these situations then the banks are going to need new protocols. People should NOT be held responsible because companies want to rob people and the banks are worthless about protecting their clients. DO NOT USE study.com Do your research and definitely look into BBB because EVERYONE is saying the same things. These companies need to be forced to shut down since they want to take advantage of people. If anyone else did these things that **** of these businesses get away with they would be locked in prison.

  • Maxim G

    Date: 07/09/2025

    I submitted an assignment for "Computer Science 307: Software Engineering" two weeks ago, but it still hasn't been graded. I reached out to support, but that didnt resolve the issue. After a few days, they replied saying they had forwarded my request to an account specialist, but I havent received any follow-up since.I also tried resubmitting the assignment, but the website returns an error message along the lines of An unexpected error occurred.I tried to call them a couple days ago. They asked to leave a message but did not call ******* idea what to do now. They just ignore my requests. Maybe sharing my experience with others make them finally do something.

  • Marlena M

    Date: 05/29/2025

    I have till the 29th which is today and it let me take one test and put both my assignments in but it won't let me take the second even though I had the extra test. When I message them about it they refused to extended to the end of day and then sent my the list of agreements which didn't have a set time that said it would be paused, when I asked for the end of day they just said that they don't do that even though I had til the 29th. I brought up the fact that it doesn't state that and they didn't care or try to resolve it

  • Charles F

    Date: 05/23/2025

    I have mostly been pleased with study.com until I finished my coursework and went to transfer credits. I have a course I finished a couple weeks ago, and its been 15 days since I turned in the final assignment but they have not graded it and support is ignoring my messages and I cant get an answer on if or when it will be graded so I cant transfer the credits. It seems as though once your subscription is over they stop offering any support and stop grading assignments that were turned in well before the subscription ended. Very frustrating and a poor conclusion to what was other wise a decent experience

  • Dillon J

    Date: 05/08/2025

    BE CAREFUL WHEN YOU SIGN UP!!!!! I signed up to use this to study for state testing as a future teacher. When I created my account it said that I would pay $39.99 a month with a $2.00 tax fee. The next month it went to $50 with no notice, and the next month it went to $63, and they state that I was on a promo for the first month, but the welcome email stated that I would pay $39.99 plus $2.00 tax. This is a scam company and I recommend that no one use them.

  • Diane F

    Date: 04/24/2025

    Attempted to charge my ****** account $29.99. I never authorized this transaction.

  • David G

    Date: 04/11/2025

    My soon took Calculus 1 and Pass the exam , prior to take this course , we called to Study.com ( first time and Last ) they taken the calls ( we opened a ticket too ) we verify with study that we can transfer this credits to the ******************* system , none of this college and ******************* accepts this credits $550 ********* not take any of this courses if you need the credit transfers for the many of the "big colleges

  • Lucian O

    Date: 01/05/2025

    Worst service ever. They engage in False Adversitment. My Study.com ID is ******** This is the second month theyre charging me. The rules states that: 5 exams can be taken per month. After I take 3 exams, their system doesnt accept any further purchase for 2 additional exams. This is unacceptable. This is the ticket number #******* **************** tells me that Ive reach 5 exams but dont show any proof. Again, False Advertisement. If its only three exams, the company should state that.

    Study.com

    Date: 01/08/2025

    Thank you for your message! Were sorry to hear you had a frustrating experience with Study.com. Your College Saver Plan includes 2 exams per billing period. Additional exams are available for purchase if you wish to take more than 2 exams per billing period. You are allowed to take a maximum of 5 exams per billing cycle. We've enacted this policy to maintain alignment with the academic standards of our partner schools. You have taken 5 proctored exams this billing cycle. I do see that a member of our support team notified you of this on a previous ticket #******* . You confirmed that you would need to wait until the next billing cycle to proceed. You can find all of your exams and dates taken listed on your dashboard. If you need additional assistance please feel free to respond to your ticket #*******.

  • Rayna M

    Date: 12/26/2024

    Study.com was exactly what I needed! When I decided it was time for a career change, I opted to earn my Masters through ***, but I needed a couple more prerequisites before I was able to be admitted to the program. Study.com allowed me to complete my credits quickly from home for much less money than any local college options.

Study.com is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.