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Business Profile

Internet Services

Google, LLC

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Google, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Google, LLC has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Google, LLC

      1600 Amphitheatre Pkwy Mountain View, CA 94043-1351

    • Google, LLC

      600 - 10 Dundas St. E Toronto, ON M5B 2G9

    • Zagat

      76 Ninth Ave, 4th Floor New York, NY 10011-5225

    • Google, Incorporated

      1101 New York Ave NW Ste 200 Washington, DC 20005-4295

    • Google Fiber

      650 North Ave NE # S205 Atlanta, GA 30308-2705

    Customer Review Ratings

    1.2

    Average of 601 Customer Reviews

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    Review Details

    • Robin R

      Date: 09/30/2022

      DO NOT USE GOOGLE ADS!!!

      I am a business owner and have always used done free marketing. However, I decided to give Google Ads a try. I called and was matched with my "ad specialist" ****. I was sent an email to set up a time to speak with **** and launch my ad campaign. Then I was called. Then called again. Finally, I had the time to set up a meeting with **** via the link he sent. Then he called me again the next day to tell me to set up the meeting (I ALREADY HAD). Then he sent me another email and called me "***" when my name is *****. Not a good start...

      The day of the meeting came and we set up my campaign. Within 24 hours of launching it, I received countless wrong number calls to my cell (which is also my business phone). The calls came as early as 6am and as late as midnight. I did not receive one single call that was actually meant for me, but rather people looking for other businesses. I reached out to ****, who suggested we eliminate the word "massage" from keywords. I wrote back explaining that I was getting calls for many different businesses, so eliminating "massage" would not help. The response? Crickets... The wrong number calls continued, and once again I reached out to **** as well as *****, with whom I had spoken initially. Once again...CRICKETS. I promptly deactivated my ad campaign after only 10 days, and immediately the wrong number calls stopped.

      Lo and Behold, my bill for the 10 days shows up on my credit card statement...$350. For various "clicks" on my ad. By whom, I have no clue since nobody that wanted to use my business was clicking and calling! I attempted to reach out to Google Ads to complain and was told my case was being escalated to a supervisor. I was PROMISED someone ( and NOT ****) would reach out to me to discuss this within 48h and...you guessed it. CRICKETS. Now I am counting on AmEx to resolve this for me.

      SCAM SCAM SCAM! Google ads will steal your money. DO NOT USE THEM!!

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