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Business Profile

Computer Hardware

NZXT

This business is NOT BBB Accredited.

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About

Overview

NZXT

605 E Huntington Dr #213

Monrovia, CA 91016-6353

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BBB Accreditation & Rating

NZXT is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Rating

F

Reasons for rating

  • Failure to respond to 13 complaint(s) filed against business
  • 9 complaint(s) filed against business that were not resolved
More InformationHow are BBB ratings calculated?

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About This Business

Years in Business: 23

Business Details

Local BBB:
BBB of Los Angeles & Silicon Valley
Business Started:
9/4/2003
Type of Entity:
Corporation
Alternate Names:
NZXT, Inc.
Business Management:
Customer Service

Additional Contact Information

Principal Contacts
Customer Service
Customer Contacts
Customer Service

Additional Information

Business Categories
Computer Hardware

Latest Reviews

  • Jesse G

    "I issued a warranty replacement request on a Kraken Water Cooler that failed. I received a response on June 12th." ... Read full review

  • Zachary M

    "REMOVEDonly bought REMOVEDfrom NZXT and the products work well. The lifespan of the product products is not nearly as long as advertised, but the warranty coverage and customer service that I received is great!" ... Read full review

  • Harrison D

    "My PC and my friend's (both from NZXT) crashed right at the end of the warranty window. If it was a simple part replacement that would be one thing, but techs (different companies) could not diagnose the issue and it just turned into replace random parts until you find the problem." ... Read full review

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.