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Business Profile

Computer Hardware

NZXT

This business is NOT BBB Accredited.

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About

Overview

NZXT

605 E Huntington Dr #213

Monrovia, CA 91016-6353

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BBB Accreditation & Rating

BBB Accreditation: None

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BBB Rating

F

Reasons for rating

  • Failure to respond to 13 complaint(s) filed against business
  • 9 complaint(s) filed against business that were not resolved
More InformationHow are BBB ratings calculated?

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About This Business

Years in Business: 23

Business Details

Local BBB:
BBB of Los Angeles & Silicon Valley
Business Started:
9/4/2003
Type of Entity:
Corporation
Alternate Names:
NZXT, Inc.
Business Management:
Customer Service

Additional Contact Information

Principal Contacts
Customer Service
Customer Contacts
Customer Service

Additional Information

Business Categories
Computer Hardware

Latest Reviews

  • Robert G

    "After months of troubleshooting a problematic PSU, NZXT approved a warranty replacement and required me to destroy the original unit's serial number label as proof.I was repeatedly assured that my replacement was in transit, despite REMOVEDshowing that only a shipping label had been created." ... Read full review

  • Jonathan P

    "Bought the Creator REMOVEDa while back (about $4500) and receive it in horribly damaged condition (the box was perfectly in tact, unharmed. It was the REMOVEDparts itself)." ... Read full review

  • Jesse G

    "I issued a warranty replacement request on a Kraken Water Cooler that failed. I received a response on June 12th." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.