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Business Profile

Electronics and Technology

Meta Technology Company

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronics and Technology.

Important information

Complaints

This profile includes complaints for Meta Technology Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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Meta Technology Company has 6 locations, listed below.

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    Customer Complaints Summary

    • 9,694 total complaints in the last 3 years.
    • 3,766 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/26/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I @Rychernandez have been having to many issues with this company from billing to being black listed and constantly blocking everything I do what I like what I post on behalf of @clearingradio @nuyoucare and @frenchiesglobe the constant harassment is never ending it can be a Christian ***** or warning others about a scam and they block them all please help please forward to FTC, FCC and other governing institutions specially since the social media does not respond to complaints I need copies to seek other means also once we finish this process Thank you I paid for a $5 per day and they kept charging me $7 I renewed to $4 they need to stop increasing the prices to whatever they feel like charging

    • Initial Complaint

      Date:09/26/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 5/22/2022 my Facebook account, which I have had since **** with no violations, was disabled after a hacker broke into my e-mail accounts and reset my Facebook password. Since that time, I have contacted Meta through a variety of avenues, none of which are easily accessible, and have received little to no assistance. As of today, 9/26/2022, I have been without this account for just over 4 months. I am the main administrator on my company Facebook page (***********************) and so this has created a hardship for me professionally. I am unable to contribute to my small business's marketing/advertising/social media presence in a meaningful way during this time. I have also lost messages and other important information for our business that cannot be recovered without access to my account. My company advertises regularly with Facebook. It is frustrating to spend thousands of dollars with a company who is unwilling to assist me in recovering an account I unfairly lost. I have e-mail documentation proving my account was hacked from a variety of locations in various states and countries within a short timeframe. I included a sampling of these but have more. Each time I reported that it was not me attempting to login into my account. I would like to request my account be reinstated so that I might continue my professional work and better my small business! Thank you for your consideration. Please see my account info below.Facebook account name: ************************************** E-mail associated with this account: *************************

    • Initial Complaint

      Date:09/26/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My H31383138**37373437H page that I use to promote my band was high jacked by another person that kicked me off. The problem is that I filed a complaint with H31383138**37373437H, and they are saying that they won&#**;t do anything because no harm was done. That is not true, I have over **** friends and many of those are people in position to hire us. She has stolen my intellectual property

    • Initial Complaint

      Date:09/26/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I sold an item on Facebook, 5/30/2022. It was delievered 6/03/2022. The buyer did a charge back, no fault of my own. Facebook stated I would still get paid for the item that I mailed within 90 days. It has now been 120. I have tried to reach out to facebook market regarding this issue, since I sent the original request for help 6/2, it will not allow me to send another. There is no other way to contact facebook regarding my payment. Order number ***************

    • Initial Complaint

      Date:09/26/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Welcome I have a problem with my disabled account. I am facing a very difficult problem. When I send them a request, they show me a message. They tell me that I cannot consider your request because there is We have few reviews due to corona virus Please help me with my account or send my request to the relevant authorities to resolve it Some account information account name ************* account link https://www.facebook.com/profile.php?id=*************** And if you need the ** to confirm the account, write to me to send the ** to you Help me please Thanks

    • Initial Complaint

      Date:09/26/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Facebook disabled my account without warning or reason. I have been attempting to connect with someone and there is NO recourse for this action against my account. My business page is up, however, I have NO access to it, and my personal account appears to be erased. Facebook is currently my primary social platform to promote my business. ************************* ************************** --Account email associated 9/21/2022 the account was disabled

    Meta Technology Company is NOT a BBB Accredited Business.

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