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Business Profile

Artificial Intelligence

Character.ai

This business is NOT BBB Accredited.

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About

Overview

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Character.ai

1152 700 El Camino Real Suite 120

Menlo Park, CA 94025

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BBB Accreditation & Rating

Character.ai is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Rating

C-

Reasons for rating

  • Failure to respond to 1 complaint(s) filed against business
  • 4 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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About This Business

Years in Business: 8

Business Details

Local BBB:
BBB serving the San Francisco Bay Area and Northern Coastal California
BBB File Opened:
6/13/2024
Business Started:
6/15/2018
Business Management:
Mx. Customer Service, Manager of Client Services

Additional Contact Information

Principal Contacts
Mx. Customer Service, Manager of Client Services
Customer Contacts
Mx. Customer Service, Manager of Client Services
Additional Email Addresses
Primary: Email this Business

Additional Information

Business Categories
Artificial Intelligence

Latest Reviews

  • Victoria P

    "Character.ai bots regularly put out racist remarks." ... Read full review

  • River K

    "Their customer service is absolutely GOD AWFUL. I've gotten a reply from an actual human being ONE time and then after that they completely ignored me." ... Read full review

  • Adam T

    "So, I decided to try REMOVED+ at last, and I'm so thoroughly displeased that I cancelled within 24 hours. Brief and honest review of REMOVED+ below." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.