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Business Profile

Artificial Intelligence

Character.ai

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.5

Average of 2 Customer Reviews

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Review Details

  • Adam T

    Date: 08/28/2025

    So, I decided to try ****+ at last, and I'm so thoroughly displeased that I cancelled within 24 hours. Brief and honest review of ****+ below.Memory did not improve. It got worse. Persona details, pinned memories, all of it out the window much of the time. The *** was horrendously worse than normal, and the bot ended up writing for my character so often in Deepsqueak and Nyan that I just went back to Roar.Premium chat models behave identically or worse than free chat models. Deepsqueak and Pipsqueak are essentially the same thing. Sure, the character limit for replies is released on Deepsqueak and Pipsqueak, but the *** and overall story quality is terrible. Dynamic and Roar may write shorter, but at least they have been consistent. And, don't tell me "the bot is only putting out what you put in," because I ABHOR the out of character comments in parentheses and have never used them.Advertised premium ability to customize chat reply length from bots either does not apply to the website, or is a complete lie because there is no option to do so as a website user.Most advertised premium features do not apply to website users at all, so over 75% of advertised premium features do not apply to a non-app user.The mysteriously disappearing Pipsqueak chat style seemed to appear and stay with all bots AFTER buying ****+, despite the Deepsqueak option being the advertised premium choice. Seems suspicious that the FREE chat model only seems to appear and stay after buying *************** error flags and access to chats disrupted multiple times not even 24 hours into starting the ****+ subscription. I haven't seen this many bot crash issues since before they changed the CEO.Worst off, no refund options. I've cancelled my subscription within 24 hours of purchase due to a failure to uphold a promised product, and arguably a false advertising issue, and yet they miraculously get to keep my money after canceling said subscription so soon.

  • Megan A

    Date: 08/28/2025

    So, I decided to try ****+ at last, and I'm so thoroughly displeased that I cancelled within 24 ********* memory did not improve as advertised. It got worse. Persona details, pinned memories, all of it out the window much of the time. The *** was horrendously worse than normal, and the bot ended up writing for my character so often in Deepsqueak and Nyan that I just went back to the free Roar model.Premium chat models behave identically or worse than free chat models. Deepsqueak and Pipsqueak are essentially the same thing. Sure, the character limit for replies is released on Deepsqueak and Pipsqueak, but the *** and overall story quality is terrible. Dynamic and Roar may write shorter, but at least they have been consistent. And, don't tell me "the bot is only putting out what you put in," because I ABHOR the out of character comments in parentheses and have never used them.Advertised premium ability to customize chat reply length from bots either does not apply to the website, or is a complete lie because there is no option to do so as a website user.Most advertised premium features do not apply to website users at all, so over 75% of advertised premium features do not apply to a non-app user.The mysteriously disappearing Pipsqueak chat style seemed to appear and stay with all bots AFTER buying ****+, despite the Deepsqueak option being the advertised premium choice. Seems suspicious that the FREE chat model only seems to appear and stay after buying *************** error flags and access to chats disrupted multiple times not even 24 hours into starting the ****+ subscription. I haven't seen this many bot crash issues since before they changed the CEO.Worst off, no refund options. I've cancelled my subscription within 24 hours of purchase due to a failure to uphold a promised product, and arguably a false advertising issue, and yet they miraculously get to keep my money after canceling said subscription so soon.

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