Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,322 Customer Reviews
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Review fromThomas G
Date: 06/23/2024
5 stars**** was very friendly, professional, knowledgeable and helpful with my decision to repair/replace with new compressor instead of purchasing a new refrigerator. He showed me the gas gauge and explained his testing determining that my compressor went bad therefore, not producing cooling.Thank you!
Puls Technologies, Inc.
Date: 06/24/2024
Thank you for the positive review, ******! We are glad to see you here after the service for your refrigerator. It is nice to know that you were satisfied with the service you were provided with. We will also be reaching out to the technician assigned to your service request so that he gets further motivated on your next appointment with him. Thank you!
Review fromTarena T
Date: 06/22/2024
1 starI placed a repair order with **** to fix my dryer. I stated the error message I am receiving in my ******* Dryer which is the water symbol with drying cooling light on. I was told to fix issue was going to cost 89plus tax. I sign agreed and schedule the appointment for Saturday June22,2024. When the technician arrived he was unaware of my security camera recording his every movement. He turn in the dryer tried two to three settings. Then proceeded to call a fellow technician and ask him how to upcharge my service. The technician on the phone began to walk him through the steps of trying to change my service. But because I already sign he was unable to . He was then informed by his colleague that he had to call dispatch to change service. So he accidentally call me stating that he is at customer house I stop him stating I am the customer. He apologized and hung up. Oh he did check the voltage level. He then proceed to show me a higher price to fix the dryer and then stated he will try to get a better rate for me. I paid him for the so call diagnostic which was him basically talking to another tech for 7 to 10 minutes about up charging me. He then left me his on private company card called Yeti stating he has the part and can do it a little cheaper . I will not recommend this company to anyone. I pray that my money was a blessing for him . Also when I call in to make a complaint and ask to speak to a supervisor I was told by dispatch ****** there was no supervisor at all. She was very unprofessional and couldnt tell the truth. When I confronted her about the misinformation she state out her own mouth. She will lie and say I cant understand you or I cant hear you. But she answer the question. I caught her several lies first one about supervisor. When I asked her why didnt she ask me to email my security video to show her the service. I am sadly disappointed in the overall service I receive from this company. I am already battling cancer I didnt expect corruptionPuls Technologies, Inc.
Date: 06/24/2024
Hi ******, Thank you for reaching out to the team regarding this. We are sorry for the bad experience that you had for the last service call appointment. We are most sorry for the experience that you had with one of our colleagues. Please know that the team is now looking into this matter to be handled internally. The team will also be reaching out to you through your email address regarding this matter.
Best,
****Review fromPaul L
Date: 06/21/2024
5 starsI recommend this company to anyone with repair needs. Kind, courteous, and very knowledgeable! I will definitely be back for any future repairs.Puls Technologies, Inc.
Date: 06/22/2024
Thank you for the recommendation, ****. Your compliment makes us happy, and we would love to service you again in the future.Review fromTonya M
Date: 06/21/2024
5 starsIt was wonderful to get someone out so soon and ******* was very knowledgeable and polite. Excellent experience.Puls Technologies, Inc.
Date: 06/22/2024
We are grateful for this wonderful feedback, *****. We will definitely share this with *******.Review fromSergio M
Date: 06/19/2024
4 starsIt's still a little early to rate the work since i had a fridge repair and won't know if it works properly for at least a couple of hoursPuls Technologies, Inc.
Date: 06/20/2024
Hi there, ********! We are so glad for seeing your positive review on the recent service that you had with us! It is important for us to know that our services are giving our clients. Thus, please keep us updated if you encounter issues with the last appointment. Best, ****Review fromKaren J
Date: 06/19/2024
5 stars******, has walked me through the entire repair process. He has been great!!Puls Technologies, Inc.
Date: 06/20/2024
Hi there, *****! Thank you for the kind words. It's an honor to be able to serve our customers, and we're glad to hear we were able to meet your expectations. We have relayed this review to your technician, and surely he will be pleased. Thank you so much for dropping by!Review fromKeith H
Date: 06/19/2024
5 starsMy technician ***** was very helpful and has great customer service skillsPuls Technologies, Inc.
Date: 06/20/2024
Hi *****! Your feedback is truly appreciated, and we're thrilled to hear that you had a positive experience with us. Thank you for leaving such a kind review! We look forward another service with you!
Review fromKatie D
Date: 06/19/2024
5 starsgreat service very professional was on time and polite thank youPuls Technologies, Inc.
Date: 06/20/2024
Hi *****! We appreciate your positive review and your loyalty to our services. Thank you for trusting us with your repair needs, and for giving us a 5-star rating that inspires us to do even better. We look forward to serving you again in the future, *****!Review fromSpencer H
Date: 06/18/2024
5 starsExcellent! Worked fast and got us up and running. Very affordable!Puls Technologies, Inc.
Date: 06/19/2024
Hi *******! Thank you so much for that review! We take pride in providing reliable and professional appliance repair services, so your 5-star rating means a lot to us. Thank you for choosing us and for spreading the word.Review fromBarbara P
Date: 06/18/2024
5 starsI am incredibly impressed with the technician that came to my house very pleasant and helpful and explained to whats going on with my refrigerator I would also recommend him to my colleagues or my neighbors that needs their refrigerator repairPuls Technologies, Inc.
Date: 06/19/2024
Thank you, *******! 15. Thank you for your kind words. It's always wonderful to hear when our hard work and efforts pay off. We appreciate your business and look forward to serving you again in the future.
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