Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,322 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJennifer A
Date: 10/11/2025
5 starsVery friendly and professional with my dryer repair, ordering pats made easy, cleaned up the work area very nicely. I will definitely use his service again.
Puls Technologies, Inc.
Date: 10/12/2025
Thank you so much for your business and for writing such an awesome review. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you and we look forward to servicing you again in the future.Review fromKelly S
Date: 10/10/2025
5 stars****** was very friendly. He completed his work quickly and efficiently.Puls Technologies, Inc.
Date: 10/11/2025
Thank you for the kind review, *****! We're glad to hear ****** made a positive impression and handled the task with care. We'll be sure to share your feedback with him.Review fromBarbara D
Date: 09/30/2025
5 starsThe technician was thorough and explained everything, both before starting and after completion. Would definitely use **** again.Puls Technologies, Inc.
Date: 10/06/2025
Thank you so much for your business and for leaving a 5-star rating. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you and we look forward to servicing you again in the future.Review fromKelley B
Date: 09/30/2025
1 starCharged me for not fixing anything, the repair parts and Labor were more than getting a new one. So, I could not apply anything to the repairs. But still had to pay for them to tell me I need to buy a new one.Puls Technologies, Inc.
Date: 10/01/2025
Hi, ******.
We do apologized for the inconvenience that this has caused you. We have checked your appointment with us and as you know, when you booked the appointment online it was clearly stated that it is for the a service call or a diagnostic visit. We understand that this is not a result that you are expecting however we just wanted to let you know that the issue that you are having with your appliance is not fault or not control by the technician.
The service was done properly as the technician was able to inspect the unit and provide his recommendations and explained to you, thus making the charges valid. Regarding the repair cost, our estimates are based on the average rates in and around your state. Our technicians do not base the repair cost on the time they spent working on the appliance, the pricing is determined by which part is needed to be replaced. We always provide customers with repair quotes after our diagnosis, and we move forward with the repair only upon customers' agreement to the price. We never pressure the customer into a repair they do not wish to be completed at the price quoted.
Our technicians are also transparent to the customer if they think that the unit is still worth repairing due to the damage that they found. Nonetheless, we appreciate your feedback. Thank you!
Review fromMary D
Date: 09/26/2025
1 star**** had good customer service until I canceled.The fees were almost a hundred dollars.When I complained, they sent me a copy of the contract. So you better read the contract and be prepared for a fat exit fee. That's my only complaint with them.Puls Technologies, Inc.
Date: 09/27/2025
Hi, ****.
Thank you for sharing your feedback. We understand your sentiment and we do apologize for the inconvenience that this has caused you. The membership plan is an annual term, given that you canceled it within the year we will need to collect the necessary payment needed. Additionally, after purchasing the plan, the terms and conditions and coverage has been sent to you for you to be able to have this check.
Review fromSandra R
Date: 09/24/2025
5 starsMuy buen servicio los recomiendo 100% y muy profesionales muchas gracias buenas nochesPuls Technologies, Inc.
Date: 09/26/2025
Thank you so much for your business and for leaving a 5-star rating, ******. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you and we look forward to servicing you again in the future.Review fromFrancine K
Date: 09/12/2025
5 starsTamim was very professional and explained everything well. He was able to fix our oven the same day! Thank you!Puls Technologies, Inc.
Date: 09/14/2025
Hi, ********.
Thank you very much for your thoughtful message and for taking the time to share your recent experience with our service. We are truly pleased to hear that Tamim conducted himself with professionalism and provided clear, thorough explanations throughout the repair process. It is especially gratifying to know that he was able to resolve the issue with your oven on the same day, ensuring minimal disruption to your household.
At ****, we take great pride in delivering prompt, courteous, and knowledgeable service, and your feedback affirms the standards we strive to uphold. We will be sure to pass along your kind words to Tamim, as recognition of his dedication and expertise is well deserved.
Should you require any further assistance or have additional questions in the future, please do not hesitate to reach out. We remain committed to providing you with the highest level of support and service.
Regards,
*****
**** Support Team
Review fromMary E
Date: 09/12/2025
5 starsRepair technician arrived promptly and was courteous. He was able to fix my fridge in about 30 minutes and explained to me what he was doing as he went along.Puls Technologies, Inc.
Date: 09/14/2025
Hi ****,
Thank you very much for taking the time to share your experience with us. We are truly pleased to hear that the technician arrived promptly and conducted himself with courtesy and professionalism throughout the visit. It is especially gratifying to know that the repair was completed efficiently within a short time frame, and that the technician took the initiative to explain the process to you as he worked.
We strive to ensure that every service interaction reflects our commitment to excellence, transparency, and customer satisfaction. Your kind words affirm that our efforts are making a meaningful impact, and we will be sure to pass along your feedback to the technician and the service team.
Please do not hesitate to reach out should you require any further assistance. We remain at your service and look forward to continuing to meet your expectations in the future.
Regards,
********* Support Team
Review fromGLENDOLYN N
Date: 09/11/2025
5 stars***** was very knowledgeable and quickly fix the icemaker. Great service. Great technology when scheduling your appointment. Next day service was available. Technician was friendly, knowledgeable, and informative of my repair. The easy app payment was great and allowed me to use ******.Puls Technologies, Inc.
Date: 09/12/2025
Thank you so much for your business and for leaving a 5-star rating, *********. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you and we look forward to servicing you again in the future.Review fromStacia M
Date: 08/28/2025
5 stars******* was awesome. He was very personable and knowledgeable and really gave us a great information and did a wonderful job.Puls Technologies, Inc.
Date: 08/31/2025
Thank you so much for your business and for writing such an awesome review. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you and we look forward to servicing you again in the future.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.