Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Vitamins and Supplements

iHerb LLC

Reviews

Customer Review Ratings

4.45/5 stars

Average of 907 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKaren F

    Date: 10/15/2024

    4 stars
    I've had good luck with this company. Only once did I receive the wrong product because I believe it was in the wrong warehouse bin. If something was left out of the box, I did receive a fast refund.I would order again and again from this company. Easy to order.
  • Review fromGayle B

    Date: 10/15/2024

    5 stars
    Iherb provided high quality products at competitive pricing. I have been a satisfied repeat customer for years.
  • Review fromKelly H

    Date: 10/15/2024

    5 stars
    I herb always has good sales on many of the supplements I use. Shipping is always fast. I like their brand of supplements as well the California Gold. It uses quality ingredients. I highly recommend.!!!
  • Review fromJulia G

    Date: 10/15/2024

    5 stars
    I used to shop exclusively for my supplements from Viutacost, but not anymore. I now shop IHErb for about 80 percent of my supplements. Availability, price, variety, coupons, and fast shipping, usually free, will keep me coming back. Thank you for caring.
  • Review fromMartha S

    Date: 10/15/2024

    5 stars
    Easy-to-use website, always prompt shipping, have ordered from iHerb for years and always have a good experience.
  • Review fromVal P

    Date: 10/15/2024

    5 stars
    I've always been a continued customer of **********************. Their reliable products as well as the customer service has been excellent. I've never been disappointed!
  • Review fromHelen S

    Date: 10/15/2024

    5 stars
    They make the effort to promote good business practices to ensure customer satisfaction. Like any business, they still need to work on affordability . I am a regular customer who supports ********************** . They have a large inventory to select from and great promotions .The shipping of products usually arrives within a few days. The shipment is packed well and never a problem with damaged goods. Not all the products are a reorder, but some are. A good oppurnity to try some products at a discount .
  • Review fromMary T

    Date: 10/15/2024

    5 stars
    I've routinely ordered from them for over a year now and the orders have been 100% correct and arrive quickly. As a previous health supplement/food store buyer I recognize that they carry high quality reputable brands that I trust. Also, their pricing is very comparable to other sites and they have good sales that I like to take advantage of.
  • Review fromNicole A

    Date: 10/15/2024

    5 stars
    Great company , good prices, good sales, excellent discounts , fast shipping.
  • Review fromMargaret G

    Date: 10/14/2024

    5 stars
    I have shopped iHerb for MANY years. They have an incredible inventory, excellent service, and great pricing. Those are just a few of the reasons why I am and will continue to be a loyal customer!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.