Reviews
Customer Review Ratings
Average of 55 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMark R
Date: 03/17/2023
1 starAbsolutely horrific experience - do not buy from this company. The "help" center was no help whatsoever. There are zero options once an order is placed to update, change, or cancel an order with typos or errors. I placed the order later in the evening (past the time they manage the phone lines). I immediately opened the ticket last night. A rep responded to that ticket at 6:30am the following morning when the status was that a label had been created (not shipped) and they were going to get it changed by calling their warehouse. After requesting an update nearly 10 hours later, I was told it was shipped and there was nothing they could do.The reps were rude and not helpful. Stay away from this company.Review fromDiany R
Date: 02/27/2023
2 starsChat and only got replied once and left me in tears waiting for reply. Called and left message as well. Received dentures around 10am and up to 1:30 pm I was trying to fit them. Nowhere on there small print does it say it isn't for everyone. My overbite wouldn't allow a right fit even though I surpassed 20x limit they claim. I was hoping to get a chat or call to help me through the process but person ***** that was in chat with me just ignored me . I cried so much today and I'm so overwhelmed. I don't have 400 dollars to throw around and now I'm owing these $400. Someone could of guided me or told me that my jaw isn't aligning right and that these dentures don't over bend to fit me. So disappointingReview fromkenneth w
Date: 02/01/2023
1 starThey provide wonderful customer service...until the sale is complete!! After that, you are not going to get anyone on the phone again or any response to questions or support. I had high hopes while purchasing the product ...I was fooled. now, I wouldn't recommend the company to anyone.Review fromJessica U
Date: 12/06/2022
1 starI purchased Carex ****** glides with brake. I was told I would receive them in a week. That was 11/26/22, today is 12/6/22 and nothing. Now I am being told that there are backlogs in Asia. I did not but from an ************** I only want my money back.
Senior.com
Date: 12/07/2022
Hi *******,I am terribly sorry for the inconvenience. It looks like we had a discrepancy in our stock on thsi item and are awaiting a new shipment. Per your request, I have fully refunded and canceled your order. Thank youReview fromLisa F.
Date: 11/10/2022
1 starI placed an order with senior.com on 10/19/2022 and haven't received my order. I spent $44.95 on Nileeva micellar wipes and the ***** tracking says it hasn't left their warehouse. I have emailed them, several times and have received zero responses. I feel they took my money and ripped me off. If I could give them zero stars, I would! The dummies even requested I give them a review on my purchase...how am I supposed to do this, when I've never received my order? DUH!!!Senior.com
Date: 12/07/2022
Our deepest apologies thsi order did not arrive. The manufacturer ended up discontinuing this item and we ran out of stock before your order came in. You did receive a full refund on 11/15. Thank youLisa F.
Date: 12/07/2022
I just checked my account and there was no refund for $29.74, from Planters Home Shop!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.