Reviews

Review Details

• Review fromMichael F

  Date: 03/12/2024

  4 stars
  Representative was very helpful in tracking order that I had lost the number for.

• Review fromvirginia c

  Date: 03/11/2024

  5 stars
  The representative was so very helpful, he answered all my questions and was very nice and very courteous.Will do future business with you again.

• Review fromBonnie Sue L

  Date: 03/07/2024

  5 stars
  Great ***************** Very Helpful and fast delivery. Now I have to see how the chair works for my husband who has *********** disease. I like the design and features of the chair. Also I have a bad back and it is light enough for me to handle.
  

  Senior.com

  Date: 03/08/2024

  Thank you so much for your review ******!

• Review fromJim M

  Date: 02/26/2024

  5 stars
  Very helpful on the phone with my order of my new scooter

• Review fromLisa T

  Date: 02/14/2024

  5 stars
  prompt response and great customer service. Im still waiting on my return to be reversed but when I contact customer service they respond and are able to advise where I am in their return process

• Review fromLynne G

  Date: 01/24/2024

  1 star
  I placed an order early October 2023 for my husband who was struck by a drunk driver. The driver that hit him was killed. My husbands been dealing with chronic pain since the accident. Its tragic to me a company like this at target seniors is a total fraud. my husband is not a senior just someone in chronic pain and I chose to order through this company, thinking it was a small business (as opposed to giving my money to Amazon). I couldve literally ordered from anywhere. This product can be found in countless places. After not receiving order, I reached out, took them two months to respond told me they did not have the color in stock offered a different color. I agreed to go ahead and keep the order, but still never received. Ive been online in a chat, waiting for someone who never comes, *** made phone calls and left voicemail and receive no callbacks and no one answers. As a person that owns a small retail business, I try to shop with other small businesses and this ***** everybody.

• Review fromElisa H

  Date: 01/07/2024

  1 star
  Would definitely give zero stars if possible! I placed an order for bed buddy **** warmers- one pair lavender and one pair lavender mint in December 11. It said it was ready the same day and expected to be delivered December 18 even though the website advertises faster shipping. The tracking information never worked. When I used the chat to inquire about my order, I was given different tracking information with a December 23 delivery. On December 23 I only received one of my items and this one has still never arrived! These were supposed to be Christmas gifts for people. I am extremely dissatisfied with this company, and their absolute terrible service. Trying to speak with people via chat, email, and phone call was very difficult and time consuming with large delays in their response times. I would never recommend this company to anyone and will never order from them again!

• Review fromSCOTT G

  Date: 11/27/2023

  5 stars
  Excellent prices and amazing and prompt customer service! I made a mistake, and they were quick to assist so my order would not be delayed. 100% positive experience! Thanks.

• Review fromBilly Joe H

  Date: 10/31/2023

  1 star
  Well if i could get away with 0 stars to write a review about seniors.com i would. Well,i just seen the other people on here poor reviews about senior's.com. But,like everyone else i done ordered and looks like i'm going to be ripped off too with a 15% restocking fee. I ordered the do it yourself bottom dentures from senior.com. I have not even received the package yet. Hoping to catch Fed-ex before they drop this garbage off at my door and re-fuse the package. It's not like i have the package in my hand and then decide to send it back,this is wrong! These people need to be stopped 15% is over $35.00 fee for a so called restocking fee! I am on disability and this has fianancially hurt me bad!

• Review fromIrene R

  Date: 10/25/2023

  1 star
  I purchased a humidifier tested with water the only usage. The humidifier was constructed in a strange way it is hard to operate. It is a unit that separates to pour water. The separated unit you have to turn upside down unscrew the cap and fill the unit with water. Now it is heavy to turn back again upside up and unite the humidifier with another half of the unit. For elderly people it is not suitable. The company started to give me direction how to send the humidifier back. than another person was going to send me a label to my email in order to send the humidifier back she appeared apologizing and informed not refundable. It said everywhere returnable with other products.It was not the money but the principle of lying.How can they operate the only to stop people from buying from to me they are scammers.