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Business Profile

Senior Services

Senior.com

Reviews

Customer Review Ratings

3.26/5 stars

Average of 55 Customer Reviews

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Review Details

  • Review fromJoseph T

    Date: 06/03/2024

    5 stars
    *** was very helpful and gave me all the info I needed. So far, so good with this company, as long as they follow through with shipment as promised. At this point, no reason not to consider them in the future.
  • Review fromZelda S

    Date: 06/01/2024

    1 star
    Ordered a **** Chair from Amazon page Chair comes w a cushion Delivery date was scheduled for 5/29/24. ******* was delivered Unannounced on 5/18/2024. Still expected the chair on 5/29/2024. No delivery to date. Today is 6/124. Left several inquiries on Amazon. No Response from company to date. Called the company telephone number no answer. A chair for a 96 year old senior!!! I wouldnt do business with them again. Will not let this go! Shameful Shady Business

    Senior.com

    Date: 06/03/2024

    Hi *****,We responded to your inquiry on Amazon. The listing you purchased is for a cushion only. Not a full **** chair as stated in the title and in the description. A **** chair can range from $800-2,000. I am sorry for any confusion. You did recive what was ordered. Please respond on Amazon if you would like to return the cushion
  • Review fromJoe M

    Date: 05/31/2024

    1 star
    I paid for two days shipping and received my package nine days after it was ordered. I sent emails and placed phone calls and never received up to date information regarding the status of my package. I noticed my company is not the only customer that has had this shipping issue with Senior.com. We will NEVER use this company again due to its lack of good customer service. My order number was ******.
  • Review fromDoris S

    Date: 05/29/2024

    5 stars
    She was extremely professional, It was a blessing giving my order. She was patient and understanding when asking information.
  • Review fromChristine R

    Date: 05/24/2024

    5 stars
    Very professional and competent, Took extra time to find helpful information,
  • Review fromPaula B

    Date: 05/18/2024

    5 stars
    **** was great to deal with and very knowledgeable Thank you
  • Review fromJoanell P

    Date: 05/03/2024

    5 stars
    I was very happy with the help that I received from ********************. This is the way customer support should always be. He answered all my questions, emailed and called me with updates. I appreciated the courtesy and the professional way I was treated. This makes such a difference when dealing with a business and purchasing a product. Thank you so much. I am so grateful. I would recommend senior.com and the Senior ******************** to anyone who values exceptional customer service and excellent products.
  • Review fromSandra D

    Date: 04/25/2024

    5 stars
    I had a question about an item I wanted to order, so left a message and got a prompt call back. The rep was very helpful. He actually took my info and we ordered it on the spot.Thank you
  • Review fromAmy D

    Date: 04/14/2024

    5 stars
    Amer is the best! Personal attention and assistance on a Sunday morning when I needed urgent help related to my dentures. Very personable and professional. Thanks ****!
  • Review fromWesley C

    Date: 03/19/2024

    5 stars
    One Item was missing from my order. The call was handled professionally and promptly. the missing item should be delivered in 2 days.

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