Reviews

Review Details

• Review fromDouglas S

  Date: 03/12/2023

  4 stars
  I am very happy with my current settlement. I thought the one account settled would have been the hardest, but it was actually the easiest. I'm looking forward to the rest of my accounts being settled.
  

  Guardian Litigation Group

  Date: 03/13/2023

  Thank you for your review, *******, and for taking the time to share your experience with us. We're delighted to hear that you are pleased with your experience so far and appreciate your willingness to remain confident in our services as we take care of the rest of your accounts. Our mission is to provide exemplary customer service while navigating through the complexities, and it's assuring to know that we were able to meet those expectations. Please let us know if there is anything else we can do for you.

• Review fromJohn H

  Date: 03/11/2023

  5 stars
  Great job now lets get the rest on board thank you
  

  Guardian Litigation Group

  Date: 03/13/2023

  Thank ****************! We are so pleased to hear that we were able to meet your expectations. Our team works hard every day to ensure our clients are satisfied and it's a pleasure to know that shows. Your feedback means a lot and we want to continue to serve you as best we can, please do not hesitate to let us know if there is anything we can do to further assist you.

• Review fromMichael S

  Date: 03/11/2023

  5 stars
  Guardian is awesome. They are helpful and very responsive These guys really do work hard to gelp and I appreciate them
  

  Guardian Litigation Group

  Date: 03/13/2023

  Thank you so much for your kind words, *******! We are privileged to be able to assist people in their legal matters and we sincerely appreciate your consideration. Our team ensures that they are always responsive and helpful whenever they can. It is of utmost importance to us that we give the best service to all our clients, and we're pleased to hear that it's been reflected in your interactions with us. Thanks again for the feedback we look forward to continuing serving you in any way we can!

• Review fromWalter Z

  Date: 03/11/2023

  5 stars
  Good job on negociating with the lending company and getting a settlement.
  

  Guardian Litigation Group

  Date: 03/13/2023

  Thank you for your kind words, ******! We appreciate your review and are delighted to hear that we were able to get the results you were hoping for. Our team takes great pride in providing our clients with the best legal advice and assistance and it was wonderful to have been of service in this case. We hope if you or anyone else ever needs legal advice in the future, the Guardian team can be of assistance again.

• Review fromJoyce A

  Date: 03/06/2023

  1 star
  Guardian Litigation Group is a disappointment. I was told they negotiate debt settlements and they have only negotiated one. The one that was negotiated created a tax liability in the amount of almost 1K. I was told that settlement had been reached but was not told about the 1099-C. I have attempted to get information about my options going forward but no one has responded to my emails or made the promised phone calls. I requested a payment deferment and was offered a non-existent loan. I'm tired and frustrated.
  

  Guardian Litigation Group

  Date: 03/08/2023

  We are sorry to hear about your dissatisfaction, *****. Unfortunately, you may not be receiving all our calls and messages. For each inquiry youve submitted we have contacted you at least twice in response but have been unsuccessful in reaching you. When you requested a payment deferral recently via email, we replied via text message that we needed your verbal authorization in order to process it. As soon as you returned our call we processed that payment deferral. The loan you mentioned isnt nonexistent; you were transferred to one of our lending partners to apply. An approval and subsequent loan funding would greatly expedite your program. The potential tax ramifications of settling debt are disclosed in our agreement and many of our clients avoid tax liability because they are insolvent when the debts are forgiven. We recommend that you speak to a tax professional to see what your options are. You are only 7 months into a 48-month process. Based on your settlement results to date, you are on track to have your remaining debts settled within the time frame we estimated.

• Review fromJohn L

  Date: 03/05/2023

  5 stars
  Yuall do what it do and thanks Im very grateful to yuall it a new beginning
  

  Guardian Litigation Group

  Date: 03/08/2023

  Thank you for your kind words, ****! We are delighted to hear that Guardian Litigation Group was able to help you with a new beginning. We strive to work hard for each and every one of our clients, and it is always rewarding when we receive such tremendous feedback like this. Thank you for giving us the opportunity to serve you.

• Review fromMichelle H

  Date: 03/05/2023

  3 stars
  Slow to pay off my cards. Still not really sure how the program works. I shouldve just taken the ****** and paid off my cards myself.
  

  Guardian Litigation Group

  Date: 03/08/2023

  Thank you for taking the time to post your review, ********. We will be reaching out to you soon to make sure you understand how debt settlement works. Most of our clients are in true financial hardship and are unable to afford to pay their creditors. After reviewing your file, it appears that we are well along in settling your debts. We are also going to be speaking to you about an option that *** be available to speed up the settlement process. We look forward to speaking with you soon!

• Review fromAugusta C

  Date: 03/01/2023

  5 stars
  I think this a good company and I have been satisfied so far. Everybody is so helpful and courteous at the company.
  

  Guardian Litigation Group

  Date: 03/08/2023

  Thank you for your kind words, *******! We are delighted that you have been satisfied with the quality of service provided by our team. Our goal is to ensure that every single one of our clients feels welcomed and receives excellent support throughout the process. Please do not hesitate to contact us if there is anything we can do to assist you further!

• Review fromMy N

  Date: 02/28/2023

  1 star
  This all sounded too good to be true and they acted like they wanted to help you in the beginning. But in the end, the program is a scam and not worth it at all. Here's my analysis in just one year and you can decide for yourself if it's worth it for you to sign up for the program:Start date of the program: 5/16/22 - 5/16/23 (one year) my monthly payment is $775.93; they've only settled 2 accounts out of 7.in one year I would have paid a total of $9,154.30 to Guardian. Here's the juicy part.The total I would have paid the 2 settled accounts is $5,152.50 The total Guardian takes for their fee (monthly) is $4,398.43 The total fees from 3rd party for sending out your payment is $279.30 In a nut sell, Guardian will take 50% of their share from your monthly payment. On top of that they charge you for using their 3rd party (Forth/ ****************) for sending out your payments for you. So the monthly payment they quoted me $775.93 is not actually for all of my creditors (7 in total). So, keep this in mind if you're thinking about signing up with them
  

  Guardian Litigation Group

  Date: 03/02/2023

  Dear ****************:Thank you for your review. We appreciate the opportunity to respond in this forum. We regret that our teams recent explanations to you did not address your concerns. When you hired us on May 4, 2022, we estimated that we would settle all your debts for less than what you owe in approximately 48 months. In a span of only 10 months, we have already settled $25,879.62 of your total enrolled debt of $42,847. You are only 21% into your estimated program term yet we have already settled 60% of your enrolled debt. Furthermore, these debts have been settled at a lesser percentage than what we had originally estimated. You are actually slightly ahead of schedule to be out of debt in the time we originally anticipated.The $775.93 that you mention is for all 7 of your accounts. The payment figures provided in your initial estimate include all amounts we ascertain will be needed to settle all your debts, including our contingency fee and 3rd party fees (which are not obligatory). We do not charge any fee until a debt has been settled. Regarding 3rd parties we recommend the use of a set aside savings account administrator because the account is under your control and your creditors do not have any way to access it, even in the event of a creditor lawsuit. You explicitly authorize creditor payments as well as payments to our firm for our services. In the event a creditor attempts to withdraw more than what was agreed upon for a settlement the transaction can be stopped while processing, unlike a typical account.When you review these facts, you can see that weve done exactly what we said we would do for you. There was no misleading or inaccurate information provided and our commitment to getting you out of debt has not changed. Should you have any other concerns please do not hesitate to contact us. Thank you.Guardian Litigation Group

• Review fromRichmond H

  Date: 02/04/2023

  5 stars
  I'm happy with the level of service that's being provided to help me become debt free...
  

  Guardian Litigation Group

  Date: 02/06/2023

  Thank you for your review Richmond, and for choosing Guardian Litigation Group to help resolve your debt situation. We're glad to hear that you're happy with our level of service and we'll continue to work hard to provide the best possible experience.