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Customer Review Ratings
Average of 936 Customer Reviews
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Review fromTheresa T
Date: 09/05/2025
5 starsI feel that Guardian has my best interest in mind while negotiating with my creditors. They stay on top of my case and keep me informed constantly. They make it so much easier than me having to try to negotiate with these creditors. They are doing an awesome job!!!
Guardian Litigation Group
Date: 09/08/2025
Thank you, *******! Were honored by your trust and glad you feel supported. Our team is committed to keeping you informed, advocating for your best interests, and handling the negotiations so the process feels easier for you. Well keep up the momentum.- Guardian Litigation GroupReview fromGeorge F
Date: 08/28/2025
1 starThis is the most incompetent debt collection group ever they failed to answer to a small clams matter that they were handling for me and the creditor got full judgment against me I had followed up with the multiple times and they told me there leaf team was on I would tell you stay away now they are telling me that it will be settled for 70-80% of the debt and that I will have to pay them 15% fee and thats after the original debt was $4800.00 now the judgement was granted for $6100.00 so now I have to pay almost 30% more because of there incompetence stay awayGuardian Litigation Group
Date: 09/04/2025
Hi ******, Were very sorry to hear about your experience and understand how upsetting it is to be dealing with a judgment and the added stress that comes with it. We appreciate the opportunity to respond and address the situation. To clarify, once an account escalates to the legal stage, settlement percentages are typically higher and balances may increase due to court costs, interest, and fees. Our team did present an offer earlier in the process that could have resolved the matter at a lower balance, but we understand you dont recall declining it. Weve noted your request to listen to those recordings and can provide them with you upon further communication. Please know that our negotiations team is still committed to working toward the best possible resolution for you. Even at this stage, our goal remains to save you money compared to the full balance owed. We take your feedback seriously and will use it to improve both our communication and our processes moving forward.If youd like to speak directly with a supervisor to review next steps and get a clear update, we encourage you to reach out so we can work toward a resolution that gives you more peace of mind.-Guardian Litigation GroupReview fromFatima B
Date: 08/22/2025
5 starsI was struggling to keep up with my payments. After months of hesitation and making my minimum payments on time I didnt see the end of my debt. I decided to give them a try, as of right now. Three of my accounts have been negotiated. And I can feel some relief, thank you.Guardian Litigation Group
Date: 08/25/2025
Thank you for sharing your journey, ******. We know how stressful it can be to keep up with payments and feel like theres no end in sight. Were so glad you trusted us to step in and are already starting to feel relief with those negotiated accounts. Our team will continue working hard to help you move closer to financial freedom.- Guardian Litigation GroupReview fromKim P
Date: 08/20/2025
5 starsThey are very helpful and understanding and work with you with what you need !Guardian Litigation Group
Date: 08/21/2025
Thank you, ***! Were so happy to hear that you felt supported and understood. Our team is always here to work with you and meet your needs, and we truly appreciate your kind words!Review fromAmber V
Date: 08/20/2025
5 starsAfter National Debt Relief (not good), I turned to Guardian, and they were able to get me where I needed to be! I appreciate their ********* settlement offer.Guardian Litigation Group
Date: 08/21/2025
Thank you for sharing your experience, *****! Were so glad you found your way to Guardian after a difficult start elsewhere. Its wonderful to know we could help you reach your goals and secure a settlement that works for you. We truly appreciate your trust in us!Review fromBarbara H
Date: 08/13/2025
5 starsThe company puts me at ease when things come up and really work at getting me the best settlements on accountsGuardian Litigation Group
Date: 08/14/2025
Hi *******,Thank you for your wonderful feedback! Were so glad to hear weve been able to put you at ease and work toward the best possible settlements for your accounts. Supporting you through each step and finding the best outcomes is always our top priority.We truly appreciate your trust in our team. The Guardian TeamReview fromAngel V
Date: 08/12/2025
5 starsThey are doing a great job settle my debt. For meGuardian Litigation Group
Date: 08/13/2025
Hi Angel,Thank you for your kind words! Were so glad to hear youre happy with the progress were making toward settling your debt. Helping our clients move toward financial freedom is what were here for, and were honored to be on this journey with you.- Guardian Litigation GroupReview fromMichael G
Date: 08/12/2025
5 starsEvery is going good they settle 5 of my accounts as agreed one more to settle all will be paid for in year 2027Guardian Litigation Group
Date: 08/20/2025
Thank you, *******! Were so glad to hear that five of your accounts have already been settled and that everything is going as agreed. Youre well on your way, and with just one more to go, 2027 will mark a huge milestone. We truly appreciate your trust and are proud to be part of your journey to becoming debt free.Review fromDar D
Date: 08/06/2025
5 starsHonestly in the beginning. I have to admit I was a bit nervous getting this started. Communication has been great throughout my short time with Guardian. Best decision ever! Thank you so much for your time on this!Guardian Litigation Group
Date: 08/07/2025
Thank you so much for your honest and heartfelt review! It's completely normal to feel a little nervous at the start, and we're so glad to hear that our communication helped ease those concerns. We're honored you chose Guardian, and even more thrilled to hear its been the best decision for you. Were here for you every step of the way!Review fromCheryl C
Date: 07/30/2025
5 starsThree of seven accounts settled with one payoff in the first year! Never asking for more than the initial committed amount. No hidden fees. Cant ask for more clarity than that up front. Always able to reach a customer service advisor when *** called. Very satisfied with Guardian Litigation this far!Guardian Litigation Group
Date: 07/31/2025
Hi ******,Thank you so much for sharing your experience! Were thrilled to hear about the progress you've madethree of seven accounts settled in the first year is a huge milestone, and were honored to have supported you in getting there.Transparency and accessibility are core values for us, so it means a lot to know that the clarity of our process and the reliability of our team have stood out to you. Your satisfaction and trust are truly appreciated.We look forward to continuing this journey with you and helping you reach full financial freedom!Warm regards,Guardian Litigation Group
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