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Average of 947 Customer Reviews
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Review fromJennifer K
Date: 10/07/2025
5 starsWe had two accounts settled very quickly! Their customer service is top notch. Ive talked to several different people and they are always knowledgeable, polite, and very thorough. Im so grateful for their help!Guardian Litigation Group
Date: 10/08/2025
Thank you for your wonderful feedback! Were thrilled to hear that two of your accounts were settled quickly and that our teams service and communication have exceeded your expectations. We truly appreciate your trust and are grateful for the opportunity to help you on your path to financial relief.- Guardian Litigation GroupReview fromChristina N
Date: 10/03/2025
1 starI have been working with this company for over eight months, and possibly longer. During this time, I have contacted them more than 40 times; yet, only one account has been settled through their services, which I paid in full. Despite this, they are charging me $2,350 in performance fees for settling just one account while I was forced to independently handle and resolve the rest of my debt.The process has been consistently frustrating. At one point, I had to repeat the same recording seven times just for them to process a withdrawal, and even then, the transaction was mishandled. As a result, I am now required to mail a check because they could not execute it correctly.This experience has been extremely disappointing. I was promised professionalism, effective support, and positive results, but instead, it has been stressful, inefficient, and far from what was advertised. Based on my experience, I cannot recommend this company to others.Review fromGALO M
Date: 09/27/2025
5 starsMy experience with this litigation firm was exceptionally positive. Their team demonstrated a high level of professionalism, expertise, and integrity throughout the process of resolving my credit card debt. They provided clear guidance, maintained consistent communication, and ensured I understood each step along the way. Their commitment to achieving the best possible outcome gave me peace of mind and confidence in their representation. I am grateful for their dedication and would highly recommend their services to anyone seeking knowledgeable and reliable legal assistance. Thank you ??Guardian Litigation Group
Date: 09/29/2025
Thank you so much for your thoughtful words! Were delighted to hear that our teams professionalism, clear communication, and dedication helped make the process smooth and reassuring for you. Your confidence and recommendation mean a great deal to us, and were honored to have earned your trust while helping you resolve your credit card debt.- Guardian Litigation GroupReview fromZaeliff R
Date: 09/25/2025
5 starsI appreciate the monthly calls/updates. Makes me feel like things are getting handled which they are. Its proof that they are on the job. Few months in and two debts have been handled. Its definitely a process, you jist have to be patientGuardian Litigation Group
Date: 09/29/2025
Thank you for sharing your experience! Were so glad the regular calls and updates have helped you feel confident that everything is being taken care of. Settling two debts already is great progress, and youre exactly rightpatience is key as we continue working toward full resolution.- Guardian Litigation GroupReview fromMichelle F
Date: 09/25/2025
5 starsI do recommend Guardian Litigation Group to anyone who wants to get out of debt quicker in about 5 years without going bankrupt and having back credit for 10 years or longer. I have 10 credit cards open at one time. Due to my divorce, I could not keep up with paying extra on the cards to pay them off. I have never been late on any of them, but after I got divorced I could not afford to pay extra on the cards to pay them off. I called each credit card company and some would work with you on the payments but they would not stop the interest from being charged. So I contacted Guardian Litigation Group. I did have 3 credit cards with zero balance on them so I did not talk about them. My credit score before this was 726 and now it is 321. The credit cards with zero balance sent me a letter stating that they where closing my account. I later found out that alot of different credit cards are owned by the same bank. Example, synchrony bank owns, Lowe's, belks, paypal, citi, capital one and many others. It is listed on the back of each the credit cards. So, when I got behind on one card, synchrony closed out the other ones too, even with a zero balance. Guardian Litigation Group has helped me and has contacted my credit cards to settle them faster. The credit cards have to be behind at least 4 to 6 months before the bank will negotiate a settlement. This is ridiculous, so since you have not paid your card in 4 to 6 months your credit score will drop dramatically and your zero balance cards will be canceled. Guardian Litigation Group does take the fees out monthly for their monthly payment, but it is cheaper than paying the credit card companys. So, bottom line is that like the way Guardian Litigation Group works and calls me monthly to check up on my progress and make sure that the credit card company are not bothering me.Guardian Litigation Group
Date: 09/29/2025
Thank you for sharing your detailed experience and recommendation. Were glad our team has been able to step in, negotiate on your behalf, and check in regularly so you feel supported throughout the process. Youre absolutely right that many banks require accounts to be past due before negotiating and that this can lead to credit score impacts and even closures of other cards from the same issuerthose outcomes are difficult, but theyre often part of the path toward reducing unsecured debt and moving toward long-term financial stability. We appreciate your trust and will keep working to resolve your remaining accounts as efficiently as possible.- Guardian Litigation GroupReview fromTracy T
Date: 09/24/2025
5 starsI was very skeptical when I started this process with them!! There's so many scamming companies out there but something told me to go ahead & do it.. It was the Best decision I have ever made!! They do exactly what they promised, keep in touch with you on a regular basis,always answer your calls & will explain everything in a manner you can understand.. I would definitely use this Company!! Thank You GLG!!!Guardian Litigation Group
Date: 09/29/2025
Thank you so much for sharing your experience! We understand how hard it can be to trust a company in this industry, and were thrilled to know that choosing us turned out to be the right decision for you. Our team is committed to keeping every promise, staying in touch, and making sure everything is explained clearly, and were so glad that came through for you.- Guardian Litigation GroupReview fromCarol W
Date: 09/24/2025
5 starsThey have been so kind and understanding,I would recommend them to anyone needing help to get free of your debts .....Guardian Litigation Group
Date: 09/29/2025
Thank you for your wonderful feedback, *****! Were thrilled to hear that our teams kindness and understanding have made a difference for you. Your recommendation means a lot to us, and well continue working hard to help you and others achieve financial freedom.- Guardian Litigation GroupReview fromLaTasha S
Date: 09/19/2025
5 starsHonestly, this process has been seamless! Settlements happened within the first 6 months!! Yes your credit will drop but itll clear once everything is paid in full. Its so worth the sacrifice!Guardian Litigation Group
Date: 09/22/2025
Thank you, *******! Were thrilled to hear the process has felt seamless and that youve already seen quick settlement results. Youre absolutely rightcredit scores can dip during the program, but completing the settlements is a powerful step toward long-term financial health. We appreciate your trust and positive outlook as we continue working with you.- Guardian Litigation GroupReview fromLeslie T
Date: 09/18/2025
1 starVery upset. My CC that were not even part of the litigation were cancelled. I had a 750 credit score going in to this transaction now is 530 ! These things were not explained that my good Credit cards would be cancelled even with a ZERO balance ! One id had for 5 years and always paid it off end of the month now its GONE along with my great credit rating. Needless to say Im not happy with my working with this company. Things were not explained well to me !Guardian Litigation Group
Date: 09/24/2025
Hi Ms. *********** sorry to hear about your frustrations and appreciate the chance to provide clarification. You engaged Guardian Litigation Group three months ago, and in that short time our team has already successfully resolved two of your debts. You remain on track to be debt-free within the timeline originally estimated when you retained our firm.We also want to clarify that Guardian is a law firm providing legal servicesnot a credit repair or consolidation company. As disclosed during your two onboarding calls, in your welcome package, and again in your signed agreement, the process of resolving debt through negotiation will negatively impact credit scores. Creditors may also independently restrict or close accountseven those with a zero balanceonce they become aware of financial hardship.While we regret that this outcome was disappointing, meaningful progress has already been made toward your goal of resolving your debts, and our team remains committed to supporting you every step of the way. Wed be glad to review your file with you directly, answer any remaining questions, and assist in any way that we can.Sincerely,Guardian Litigation GroupReview fromLinda D
Date: 09/17/2025
5 starsI'm very pleased. They have already gotten two settlements for me in a very short time than the other company I was working with. Thank You!Guardian Litigation Group
Date: 09/18/2025
*****, thank you for the wonderful review! Were so glad youre pleased and that our team secured two settlements for you in such a short time. We appreciate your trustif you need anything else or have questions about next steps, were here to help. Thank you for choosing us!
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