Reviews

Review Details

• Review fromCheryl C

  Date: 07/30/2025

  5 stars
  Three of seven accounts settled with one payoff in the first year! Never asking for more than the initial committed amount. No hidden fees. Cant ask for more clarity than that up front. Always able to reach a customer service advisor when *** called. Very satisfied with Guardian Litigation this far!

• Review fromAaron P

  Date: 07/25/2025

  5 stars
  they have been great and have settled all of my debts for less that the amount owed. I would highly recommend to anyone with credit card debt
  

  Guardian Litigation Group

  Date: 07/28/2025

  Thank you so much, *****! Were thrilled to hear that you had a great experience and that we were able to help you settle your debts for less than what was owed. Your recommendation means a lot to us, and were grateful for the opportunity to support you on your financial journey.Guardian Litigation Group

• Review fromTinna Z

  Date: 07/24/2025

  1 star
  **Review: Frustrating Experience with Poor Communication and Inconsistent Service**Everything was fine until I received a court summons related to my account. This was actually the *second* summonsthe first one I missed while on vacation and couldnt respond in time. So when I received the second one, I acted immediately and tried to send it over.The file was too large to attach, so I sent it via a secure link. I got an auto-***ly saying they *dont open links*, so I re-sent the file as a PDF attachment. I never got a ***ly. I sent it again as a new email and got the same auto-***ly, saying it could take up to 3 business days to review.I sent my first email on Thursday. By the next **Wednesday**, I hadnt heard anything, so I called. The *** said someone would check and call me backnobody did. I called again and was told they *never received the email*. I sent it a third time and was told Id get a call back in about an hour. That didnt happen either.The next day, I was told it would take 24 hours. When I followed up later, I was told *72 hours*. I kept explaining the situation again and again to different people, and no one had answers. By **Monday(12th day from my first email**, I called once more and was told to forward it to someones work email directly. They confirmed they received it and said theyd get back to me by the end of the week.Three days later, I finally got a callonly to hear, for the **fifth time**, that they only received a link. Thats when I lost my patience.This company may work fine under normal conditions, but if a serious issue ariseslike legal actiontheir support process completely falls apart. I was passed around, told different things every time, and left without resolution for over a week.If you need help during a legal or urgent matter, **dont count on them to follow through**.

• Review fromClinton C

  Date: 07/21/2025

  1 star
  I was getting quotes from several consolidation companies. I found a company Id rather work with, I immediately called Guardian back and told ***** I want to cancel now, he repeatedly told me to call the other place and cancel, I said no I want to cancel with you. 2 weeks later they withdrew $760 from my checking account. I received absolutely no warning, no email, no letters, no nothing. If thats not bad enough they sent power of attorney to my Discover card. They revoked my account! This is the only card Im able to use with the other company. Now Discover is saying they will not reopen my account! I was able to get my $760 back by filing a dispute with my bank. However, because of this Im unable to pay my mortgage this month. My Discover card had a $20k limit, it was my best card, thats why I left it out of this consolidation with the other company. I believe what Guardian did was fraud. Again I received absolutely no contract paperwork from Guardian, or any email reminders of a pending withdrawal. Steer clear of Guardian Litigation
  

  Guardian Litigation Group

  Date: 07/24/2025

  Hi *** ******, Were sorry to hear your concerns. Our records show you signed an agreement and completed a recorded call confirming your deposit schedule. We attempted to contact you multiple times and were never informed that you wished to cancel. Had you responded, we would have disengaged immediately. No individual named ***** is employed by our firm. We did not charge you anything, and no deposit was received. The power of attorney was submitted in accordance with your agreement, and we have since revoked the documentation sent to Discover.If youd like to discuss your file further, were here to help. Guardian Litigation Group

• Review fromDouglas P

  Date: 07/18/2025

  5 stars
  So far, so good. The only 50/50 questions seems to be if any of the credit card trade lines will remain open during the negotiations which I was told some will for sure cuz they were on the a list with the Creditor. ****** talk to text.
  

  Guardian Litigation Group

  Date: 07/21/2025

  Hi *******,Thank you for your review were glad to hear things are going well so far! We appreciate you bringing up your question about credit card trade lines. To clarify, once an account is enrolled in a debt settlement program, most creditors will typically close or suspend the account, even if they were initially listed as part of an "A-list" or preferred group. This is a standard industry practice and is ultimately up to each individual creditor.That said, our team is always happy to review your account specifics and clarify what to expect based on your enrolled creditors. Were here to make sure you feel confident and informed every step of the way.Thank you again for your trust we look forward to helping you continue toward your financial goals! Guardian Litigation Group

• Review fromVicky C

  Date: 07/16/2025

  5 stars
  Im very happy with their services so far. They settled 2 major accounts for me very quickly. I look forward to being debt free.
  

  Guardian Litigation Group

  Date: 07/17/2025

  Hi *****,Thank you for sharing your experience! Were so glad to hear youre happy with our services and that we were able to settle those two major accounts quickly. Thats a huge step forward, and were excited to continue helping you move closer to a debt-free future.Well be right here with you every step of the way! Guardian Litigation Group

• Review fromJodie R

  Date: 07/16/2025

  1 star
  Worst company that I have ever dealt with. They messed up dealing with a creditor and I am now under garnishment. They have also taken out a payment when it wasnt supposed to have been and it overdrew my account. They just now took out another payment on the wrong day and overdrawn it again only to find out that the person I had talked to last didnt set up the agreement like they were supposed to. I asked for the two overdraft fees to be paid cuz it wasnt In my error and they said they wouldnt be able to do it. I would NOT recommend this company to anyone!!!!
  

  Guardian Litigation Group

  Date: 07/21/2025

  Hi Mr. ***************** sorry to hear about your frustrations and appreciate the opportunity to provide some **************** date, our team has successfully negotiated settlements resolving 7 of the 10 debts you retained us to assist with. Regarding the account that resulted in garnishment, we were not made aware of the lawsuit until after a judgment had already been entered against you. Unfortunately, at that point the creditor refused to negotiate because they had already secured a judgment and ************** for your recent request to change your deposit schedule, we explained that we could not accommodate this due to the impact it would have on your ongoing settlements. These deposits are critical to maintaining settlement agreements and ensuring continued progress on your file.We understand how stressful financial challenges can be and regret any inconvenience youve experienced. One of our supervisors will be reaching out to you today to review your account, address these concerns, and explore how we can assist further.Guardian Litigation Group

• Review fromMichael S

  Date: 07/16/2025

  5 stars
  So far everything is going good. They keep up with communication nicely. Definitely would recommend.
  

  Guardian Litigation Group

  Date: 07/17/2025

  Hi *******,Thanks so much for the great feedback! Were glad to hear everything is going smoothly and that our communication has been on point. Keeping you informed and supported is what were all about.We truly appreciate the recommendationit means a lot! Guardian Litigation Group

• Review fromClarence G

  Date: 07/16/2025

  5 stars
  Awesome continuous expert customer service from beginning to end. A great choice to resolve my debts.
  

  Guardian Litigation Group

  Date: 07/17/2025

  Hi ********,Thank you for the awesome feedback! Were thrilled to hear that you experienced expert, consistent service from start to finish. Thats exactly the level of care we strive to provide for every client.Were honored to be your choice for resolving debt, and were here for you whenever you need us. Guardian Litigation Group

• Review fromShan P

  Date: 07/11/2025

  5 stars
  Was afraid of the process at first, didn't know what would be the results but so far so good. I'm very pleased.