Reviews

Review Details

• Review fromBarbara H

  Date: 08/13/2025

  5 stars
  The company puts me at ease when things come up and really work at getting me the best settlements on accounts
  

  Guardian Litigation Group

  Date: 08/14/2025

  Hi *******,Thank you for your wonderful feedback! Were so glad to hear weve been able to put you at ease and work toward the best possible settlements for your accounts. Supporting you through each step and finding the best outcomes is always our top priority.We truly appreciate your trust in our team. The Guardian Team

• Review fromAngel V

  Date: 08/12/2025

  5 stars
  They are doing a great job settle my debt. For me
  

  Guardian Litigation Group

  Date: 08/13/2025

  Hi Angel,Thank you for your kind words! Were so glad to hear youre happy with the progress were making toward settling your debt. Helping our clients move toward financial freedom is what were here for, and were honored to be on this journey with you.- Guardian Litigation Group

• Review fromMichael G

  Date: 08/12/2025

  5 stars
  Every is going good they settle 5 of my accounts as agreed one more to settle all will be paid for in year 2027
  

  Guardian Litigation Group

  Date: 08/20/2025

  Thank you, *******! Were so glad to hear that five of your accounts have already been settled and that everything is going as agreed. Youre well on your way, and with just one more to go, 2027 will mark a huge milestone. We truly appreciate your trust and are proud to be part of your journey to becoming debt free.

• Review fromYvette P

  Date: 08/07/2025

  5 stars
  I was drowning in debt and I didnt know how to start to climb out, the Guardian Litigation Group helped ease my mind and work out settlements that I could afford. I appreciate the dedication and professionalism they have. They are wonderful!
  

  Guardian Litigation Group

  Date: 08/08/2025

  Thank you so much, ******! Were so glad we could help ease your mind and create settlement plans that work for you. Your kind words about our dedication and professionalism mean a lot to our team. Were honored to be part of your journey toward financial freedom.Guardian Litigation Group

• Review fromDar D

  Date: 08/06/2025

  5 stars
  Honestly in the beginning. I have to admit I was a bit nervous getting this started. Communication has been great throughout my short time with Guardian. Best decision ever! Thank you so much for your time on this!
  

  Guardian Litigation Group

  Date: 08/07/2025

  Thank you so much for your honest and heartfelt review! It's completely normal to feel a little nervous at the start, and we're so glad to hear that our communication helped ease those concerns. We're honored you chose Guardian, and even more thrilled to hear its been the best decision for you. Were here for you every step of the way!

• Review fromBrady B

  Date: 08/05/2025

  1 star
  Absolutely horrendous company. *********** doesn't know how to do anything. DO NOT over pay to close accounts early. They will agree to allocate the funds where you ask them to but will keep the money in their reserves. In order to speak to a "supervisor" you have to be told they cannot unless you call back the same exact call center number, but if you curse at them, suddenly they now have the ability to transfer you. When you call them out on stealing your money and ask for it to be refunded, they will agree, but a month later they will now send the money where you asked them to originally. Closed all my accounts and will be starting an investigation and lawsuit. If anyone else would like to join, should be an easy class action suit.
  

  Guardian Litigation Group

  Date: 08/08/2025

  Hi Mr. ********** sorry to hear youre dissatisfied and appreciate the opportunity to clarify a few key points about your ******** retained Guardian Litigation Group in December 2023 to assist with a considerable amount of unsecured debt. Were pleased to confirm that all your accounts were successfully negotiated and settled under excellent terms, saving you tens of thousands of dollars. These results were achieved in accordance with your signed legal services agreement, and all services were fully performed as agreed.Recently, you requested to apply additional funds toward the early payoff of one creditor. However, you had a significant outstanding balance due on our contingency-based legal fees. Under the terms of your agreement, those earned fees must be satisfied. Rather than proceed, you elected to disengage and then requested a refund of funds that were owed toward those unpaid legal fees. As of today, our rightfully earned legal fees remain unpaid. While we regret that youve chosen to characterize your experience negatively, the facts reflect that Guardian provided meaningful results and fulfilled its obligations under the agreement. If you elect to pursue legal action against Guardian, please be advised that under the terms of your signed agreement, Guardian will move to compel arbitration, seek dismissal, or stay of any court proceedings, and pursue recovery of its attorneys fees as permitted. Guardian also reserves the right to assert a counterclaim for the unpaid legal fees that remain due and owing.If you would like to review your file or have any questions, our team remains available to assist.Sincerely,Guardian Litigation Group

• Review fromBobby V

  Date: 07/31/2025

  5 stars
  Honestly in the beginning. I have to admit I was a bit nervous getting this started. Communication has been great throughout my short time with Guardian. I have had 3 settlements resolved in a short period and the team is working on my last one. Looking forward to being debt free again.
  

  Guardian Litigation Group

  Date: 08/04/2025

  Thank you, *****! We completely understand that starting this kind of journey can feel overwhelming, and were so glad to hear that our team helped ease those nerves through consistent communication. Congratulations on your progress so far3 settlements resolved is a huge accomplishment! Were excited to help you cross the finish line and celebrate being debt-free with you soon.Guardian Litigation Group

• Review fromCheryl C

  Date: 07/30/2025

  5 stars
  Three of seven accounts settled with one payoff in the first year! Never asking for more than the initial committed amount. No hidden fees. Cant ask for more clarity than that up front. Always able to reach a customer service advisor when *** called. Very satisfied with Guardian Litigation this far!
  

  Guardian Litigation Group

  Date: 07/31/2025

  Hi ******,Thank you so much for sharing your experience! Were thrilled to hear about the progress you've madethree of seven accounts settled in the first year is a huge milestone, and were honored to have supported you in getting there.Transparency and accessibility are core values for us, so it means a lot to know that the clarity of our process and the reliability of our team have stood out to you. Your satisfaction and trust are truly appreciated.We look forward to continuing this journey with you and helping you reach full financial freedom!Warm regards,Guardian Litigation Group

• Review fromAaron P

  Date: 07/25/2025

  5 stars
  they have been great and have settled all of my debts for less that the amount owed. I would highly recommend to anyone with credit card debt
  

  Guardian Litigation Group

  Date: 07/28/2025

  Thank you so much, *****! Were thrilled to hear that you had a great experience and that we were able to help you settle your debts for less than what was owed. Your recommendation means a lot to us, and were grateful for the opportunity to support you on your financial journey.Guardian Litigation Group

• Review fromTinna Z

  Date: 07/24/2025

  1 star
  **Review: Frustrating Experience with Poor Communication and Inconsistent Service**Everything was fine until I received a court summons related to my account. This was actually the *second* summonsthe first one I missed while on vacation and couldnt respond in time. So when I received the second one, I acted immediately and tried to send it over.The file was too large to attach, so I sent it via a secure link. I got an auto-***ly saying they *dont open links*, so I re-sent the file as a PDF attachment. I never got a ***ly. I sent it again as a new email and got the same auto-***ly, saying it could take up to 3 business days to review.I sent my first email on Thursday. By the next **Wednesday**, I hadnt heard anything, so I called. The *** said someone would check and call me backnobody did. I called again and was told they *never received the email*. I sent it a third time and was told Id get a call back in about an hour. That didnt happen either.The next day, I was told it would take 24 hours. When I followed up later, I was told *72 hours*. I kept explaining the situation again and again to different people, and no one had answers. By **Monday(12th day from my first email**, I called once more and was told to forward it to someones work email directly. They confirmed they received it and said theyd get back to me by the end of the week.Three days later, I finally got a callonly to hear, for the **fifth time**, that they only received a link. Thats when I lost my patience.This company may work fine under normal conditions, but if a serious issue ariseslike legal actiontheir support process completely falls apart. I was passed around, told different things every time, and left without resolution for over a week.If you need help during a legal or urgent matter, **dont count on them to follow through**.
  

  Guardian Litigation Group

  Date: 08/07/2025

  Hi *** ***, Were sorry to hear about your frustrations and appreciate the opportunity to clarify a few important points regarding your file. To date, our team has successfully negotiated settlements resolving approximately half of the debts you retained us to assist with. This includes a litigated account where your ******************** attorney has already appeared and resolved the matter on your behalf, as well as two additional non-litigated debts that were settled at significantly reduced balances. With respect to the lawsuit referenced in your review, your Guardian attorney has also appeared in that matter and is actively representing your interests. While we understand your concern about response times, its important to clarify that the delays stemmed from the way the legal documents were submitted. Once received in the proper format, the matter was promptly assigned and escalated. We remain committed to delivering strong legal outcomes, and were proud of the results achieved on your behalf so far. One of our team members will be reaching out to speak with you directly. Sincerely,Guardian Litigation Group