Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Litigation Lawyers

Guardian Litigation Group

Reviews

Customer Review Ratings

4.61/5 stars

Average of 941 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromVicky A

    Date: 05/02/2024

    5 stars
    These guys are great.They let me know what's going on with my account. Great so far.

    Guardian Litigation Group

    Date: 05/03/2024

    Thank you for your feedback, *****! We're glad to hear that you've had a positive experience with us so far. Keeping our clients informed and updated on their accounts is one of our top priorities. If you have any questions or need further assistance, please feel free to reach out to us anytime. We're here to help!
  • Review fromJordan O

    Date: 05/01/2024

    5 stars
    Great service!!!! Very professional and fast responses. I would highly recommend them. .

    Guardian Litigation Group

    Date: 05/02/2024

    Thank you for your positive feedback, ******! We're thrilled to hear that you had a great experience with our service and that our team provided professional and prompt responses to your needs. Your recommendation means a lot to us, and we're here to continue supporting you every step of the way. If you ever need further assistance or have any questions, don't hesitate to reach out.
  • Review fromQuiana J

    Date: 04/30/2024

    5 stars
    The fact that you all make monthly calls to update and check in is wonderful. You al made sure to thoroughly explain how it works and honestly you were able to negotiate with the company right on schedule. This program has definitely been a huge help to me.

    Guardian Litigation Group

    Date: 05/02/2024

    Thank you so much for your kind words, ******! We're delighted to hear that you find our monthly calls helpful and that our team has been thorough in explaining our process. It's fantastic to know that our negotiations have been on schedule and that our program has made a significant difference for you. If you ever need further assistance or have any questions, please feel free to reach out to us. We're here to support you every step of the way on your journey to financial freedom!
  • Review fromEllaine M

    Date: 04/30/2024

    5 stars
    Definitely a long-game process, but Guardian earned my trust by thoroughly explaining the process and keeping me updated with monthly check-ins.Im slowly reaching settlements with my debt and Im eager but patient for the others to settle too.

    Guardian Litigation Group

    Date: 05/01/2024

    Thanks for sharing your experience, *******! We understand that settling debts can take time, and we appreciate your patience and trust in our process. We're committed to helping you reach your financial goals and are glad to hear that you've found our explanations helpful and our monthly check-ins valuable. We'll continue working diligently to reach settlements on your remaining debts. If you have any questions or concerns along the way, please don't hesitate to reach out. We're here to support you every step of the way!
  • Review fromBeverly J

    Date: 04/30/2024

    5 stars
    I have settled 4 accounts and Im very pleased. I big ones havent settled yet but Im sure that they will. I have also noticed my credit score start to rise so thats always a plus.

    Guardian Litigation Group

    Date: 05/01/2024

    That's fantastic progress, *******! Settling four accounts is a significant achievement, and it's wonderful to hear that you've noticed improvements in your credit score. We're committed to helping you navigate the remaining accounts and continue to improve your financial situation. Keep up the great work, and please reach out if you need any further assistance or guidance along the way!
  • Review fromMarian M

    Date: 04/30/2024

    5 stars
    Guardian is just what I need. They have been wonderful so far being that I'm new. I am so happy I went with them. I turned down others but Guardian spoke to me.

    Guardian Litigation Group

    Date: 05/01/2024

    We're delighted to hear that you're pleased with your decision to work with us, ******! Our team is committed to providing excellent service and guiding you through the process every step of the way. If you ever have any questions or concerns, please don't hesitate to reach out. We're here to support you on your journey to financial freedom!
  • Review fromGarrey P

    Date: 04/29/2024

    1 star
    Horrible service. First 3 months wrong accounts were being addressed. After I caught that, I had to redo everything again. Following month needed a release form all of a sudden. They have the same practice responses and never got the same person twice and never got a Manger on the phone. 7 months later they are sensing me a check for a refund. Funny how they can take the money (even early without a holiday) but can't issue a refund in same matter. Icing on the cake is their name is listed on 1 of my accounts they were chasing wrongfully in the beginning and still has not removed it from 5 months ago. Not to mention now my 2 accounts are even higher while credit score has been in the dumpster this entire time. I'm out of pocket more than I started with and I had a 720 credit score. All I wanted was to refinance a loan for cheaper payment. Completely wasted me time and cost me more money and aggravation. DO NOT USE

    Guardian Litigation Group

    Date: 04/30/2024

    Hello ******, we appreciate the venue and would like to clarify multiple points. Our firm was retained in September of 2023 to negotiate and settle certain debts for you. We do not offer loans or refinances. You acknowledged your understanding that you had engaged us to settle your debts verbally and in writing before our representation was finalized. Two of your three enrolled creditors required additional documentation to discuss settlement. Unfortunately, we did not receive that signed documentation from you until late January of this year. Subsequently, you spoke with our supervisory personnel on no less than 3 occasions. Approximately one week ago, we relayed excellent settlement offers to you for two of your debts (these settlements would save you thousands of dollars). Unfortunately, you decided to cancel your engagement rather than move forward with the settlement agreements. Should you change your mind, please dont hesitate to reach out to us. We would gladly welcome you back as a client. Whatever you decide to do, we wish you the best in getting debt free.
  • Review fromOlasunkanmi Y

    Date: 04/27/2024

    5 stars
    Magical!!!.....I was not originally confident about the whole process but now i am. The consistent follow *** has been also incredible.

    Guardian Litigation Group

    Date: 04/29/2024

    We're delighted to hear that your confidence in the process has grown, and we appreciate your kind words about our consistent follow-**** Ensuring our clients feel supported and informed throughout the journey is our top priority. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help every step of the way!
  • Review fromG C D

    Date: 04/27/2024

    5 stars
    Communicating with me and keeping me informed! I couldnt have been disciplined on my own to get my debt pay-off!

    Guardian Litigation Group

    Date: 04/29/2024

    We're thrilled to have been able to assist you on your journey to becoming debt-free! Communication and support are key components of our service, and we're glad to hear that they've made a positive impact on your experience. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help every step of the way!
  • Review fromBre N

    Date: 04/26/2024

    5 stars
    Always able to get someone on the phone to talk to and ask questions. I always feel that I have answers by the time I hang up.

    Guardian Litigation Group

    Date: 04/29/2024

    We're delighted to hear that you find our customer service responsive and informative! Providing clear answers and support is a top priority for us. If you have any further questions or concerns, please feel free to reach out anytime. We're here to help!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.