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Business Profile

Searchers of Records

Peoplewhiz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

Complaints

Customer Complaints Summary

  • 718 total complaints in the last 3 years.
  • 122 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/13/2023

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I attempted to remove my information from the Peoplewhiz.com website. However, they requested a copy of my drivers license in order to do so. I have never done business with this company and never asked them to add my information to their website. I am certainly not comfortable providing a copy of my ID to them.

    Business Response

    Date: 10/22/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

    Customer Answer

    Date: 10/23/2023

    I appreciate the response of Peoplewhiz. However, they only deleted my profile from ********, **. They have not deleted my profile from **********, ** (*****************************). I would be satisfied if they followed though on this as well. Thank you!

    Business Response

    Date: 10/30/2023

    This profile has been deleted. Please disregard the email requesting to confirm opt out. 

    Customer Answer

    Date: 11/01/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ***************************

     

  • Initial Complaint

    Date:10/12/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to remove my name from PeopleWhiz, and the website CLEARLY REQUIRES the submission of a driver's license or other current ID - It seems unfair that I am unable to remove MY information without having to provide PeopleWhiz more of my personal information! It is completely unfair to me as a consumer and there is no way to rectify the matter.

    Business Response

    Date: 10/22/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:10/10/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I would like my name and personal information removed from Peoplewhiz.com website. They are requesting a copy of my driver's license in order to do this. I am not comfortable with providing my ID to this company. Unbelievable to request more information that they can sell to take down information they already have.

    Business Response

    Date: 10/22/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:10/09/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have attempted to remove my name and information on a profile search site through the peoplwhiz.com website, however, they asked me to provide a copy of my driver's license. I never gave this company permission to use my information. , and I am not comfortable providing my driver's license to have them remove my info. This is a breach of my privacy. I did not ask them to add my information to their website so I would like them to remove all of my information and delete my name and information on their account permanently from here on.

    Business Response

    Date: 10/22/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:10/06/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have attempted to remove my information through the peoplewhiz.com website, however, they asked me to provide a copy of my driver's license. I have never done any business with this company, and I am not comfortable providing my driver's license. I did not ask them to add my information to their website so I do not want to send my ID to them to remove my information.

    Business Response

    Date: 10/08/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

    Customer Answer

    Date: 10/09/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *****************************

     

  • Initial Complaint

    Date:10/04/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to get my name removed from People Whiz, but they demand my driver's license to do so. Their opt-out process offers no way to remove my info without this additional risk. They've already disrupted my life by publicizing my information, and I don't want to enable them to ruin it even more. What can I do to stop them without giving them more ways to damage my life?

    Business Response

    Date: 10/08/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:10/04/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 03Oct2023 I tried to get my name removed from PeopleWhiz.com, but they demand my driver's license to do so. Their opt-out process offers no way to remove my info without providing this information and causing myself additional risk.

    Business Response

    Date: 10/08/2023

    Hi ******, 

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review.  In your case there are multiple returns for your name and location. Can you please provide a screenshot of the listings you want removed from the below and I will take them down ASAP? Thank you in advance for your attention to this matter. 

    ***********************************************************************

     

     



    Customer Answer

    Date: 10/12/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  Using the link provided I could no longer find my information on their website. Between the filing of my compliant and receiving this response from the company my information was removed. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ***********************

     

  • Initial Complaint

    Date:10/03/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I saw an ad on ****** for www.peoplewhiz.com. I decided to try the service. I did a search, and I decided to make an online transaction on www.peoplewhiz.com. on 10/02/23. I paid $0.00. This site offers a free initial background report on anyone. The service isn't free, as it's set up under a hidden paywall. I did a search using my name, *************************. The results matched up with a ************************. The results showed I have multiple criminal records., and I didn't pay to see it either. This is 100% false information since I have no criminal record history. I'm requesting that this online business remove IMMEDIATELY, my data and email address that I used to create an account from their database and from all of their related site affiliates [peoplewiz.com,peoplewizr.com,peoplewhizr.com,peoplewizardnet.com,peoplewizrnet.com,peoplwizrnet.com,peoplewized.com,peoplewizr.com, peopleswiz.com,peopleswizard.com,peopleswized.com, and peopleswizednet.com]. Additionally, I refuse to provide them with a copy of my photo ID to verify my identity as I"m not comfortable in giving out sensitive and personal information online.

    Business Response

    Date: 10/08/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

    Customer Answer

    Date: 10/09/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *************************

     

  • Initial Complaint

    Date:10/02/2023

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I attempted to remove my information through the PeopleWhiz.com website, however, it wants me to upload a copy of my drivers license to them in order to have the information removed. I am not conducting business with this company and I am uncomfortable providing my drivers license information to them. I want my information removed from this company website.

    Business Response

    Date: 10/08/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

    Customer Answer

    Date: 10/11/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *****************************

     

  • Initial Complaint

    Date:10/02/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My wife and I keep trying to get our names removed from People Whiz, but they demand our driver's licenses to do so. They've already disrupted our lives by publicizing our information, and we don't want to enable them to ruin it even more. My wife and I cannot have our information removed without giving them our driver's licenses, ridiculous. Their opt-out process offers no way to remove our info without this additional risk. What can I do to stop them without giving them more ways to damage our lives?

    Business Response

    Date: 10/08/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

Peoplewhiz.com is NOT a BBB Accredited Business.

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