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Business Profile

Vitamins and Supplements

Herbspro.com

Reviews

Customer Review Ratings

4.45/5 stars

Average of 192 Customer Reviews

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Review Details

  • Review fromGinger N

    Date: 08/20/2023

    4 stars
    My only criticism is that you must plan for 2 weeks between oder and delivery. So anything that is acrefill must be ordered well in advance of receiving it. It has gotten better over the past year or so - it was 3 weeks and is down to about 10 days.A new addition this time is daily emails about coupons after you order so you can't use it. The product is great. And it is easy to order.
  • Review fromDeborah F

    Date: 08/17/2023

    1 star
    NO STARS BUT IN ***** TO WRITE A REVIEW I HAD TO SELECT ONE. HERBSPRO IS PURE CRAP: NO CUSTOMER SERVICE, NO RELIABILITY, NO COMMUNICATION, UNACCEPTABLE DELIVERY TIME AND CHARGE OF *****. THE WORST IS MISSING 2 ITEMS FROM THE ***** AND NO MENTION OF IT. RUN FROM THIS COMPANY!
  • Review fromChris Y

    Date: 07/30/2023

    4 stars
    Seems competent enough. We ordered some hard to find vitamins through them produced by another company.... they apparently could not get them from the source promptly, and after a couple weeks advised us of a cancellation in our order. What was unusual with Herbspro is that THEY DID NOT process a charge to our credit card at the time of order, so we did not have to deal with seeking a refund, as they had not taken our money. A later order for the same product was apparently received in stock and shipped and we were provided with detailed tracking information until delivery. That was kind of nice.
  • Review fromColleen P

    Date: 07/24/2023

    3 stars
    Product and price were very good, but delivery time was longer than any other company. As a result, I will not order from it again.
  • Review fromMarilyn R

    Date: 07/17/2023

    3 stars
    Small order took way too long to arrive (2 weeks). Price and product good but slow receiving it!
  • Review fromAndrey K

    Date: 07/17/2023

    5 stars
    Fast delivery, always keep you updated. I like the product. 5 star service.
  • Review fromAmanda J

    Date: 07/17/2023

    5 stars
    Best customer service, best price and fast shipping! You cant get any better than that!
  • Review fromMary Ellen H

    Date: 07/07/2023

    5 stars
    Great product and service! Look forward to ordering in the future from Herbspro!
  • Review fromTania P

    Date: 07/06/2023

    5 stars
    Great customer service. Arrived a little late to ******, but i will know to order with more time to spare next time.
  • Review fromStephane T

    Date: 07/06/2023

    5 stars
    good service tracking was on point lots of updates only thing is seems like a lot of emails about deals maybe limit yourself to one a day.

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