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Business Profile

Vitamins and Supplements

Herbspro.com

Reviews

Customer Review Ratings

4.45/5 stars

Average of 193 Customer Reviews

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Review Details

  • Review fromPhilip M

    Date: 04/08/2024

    5 stars
    Prompt fulfillment of a hard to find product.Thank you Will look to them again.
  • Review fromSandra W

    Date: 04/06/2024

    5 stars
    HerbsPro is outstanding. Great customer service, products, pricing and delivery!
  • Review fromTheodore S

    Date: 03/11/2024

    4 stars
    I received the product as ordered--no problems. But, while the price of the product seemed reasonable enough, I considered the shipping costs inordinately high.
  • Review fromSeb W

    Date: 03/11/2024

    4 stars
    Great products , wish they have more choice of brands. Only thing is long waiting time for dispatch bit rest is perfect ??
  • Review fromMaria M

    Date: 02/20/2024

    5 stars
    Great price and jar size. My items came in as promised by Herbspro.
  • Review fromPeggy P

    Date: 02/12/2024

    5 stars
    Good products, good prices, and quick delivery. Easy to follow directions.
  • Review fromErin A

    Date: 12/22/2023

    2 stars
    I was not impressed. It took three weeks for them to ship my stuff. I had to inquire several times to get updates. I was starting to wonder if I was getting scammed. Then half the order didn't even get shipped and I got refunded. Then they ask me to leave them a five star review, nice.

    Herbspro.com

    Date: 01/12/2024

    Dear Customer,You had placed and order on 24th Nov and your order was processed on 27th nov due to the weekend. Out of the 3 products, 2 were shipped and 1 was cancelled as being on backorder with the manufacturer without any ETA which caused the delay in shipping. We waited to see if it comes back in stock and we could ship the entire order. We did not wanted to hold your order for a long time and hence shipped what was available and cancelled and issued refund for the unshipped product. Also, when we received your email for cancellation the order was already marked for shipped and we could not stop it. If you still want the complete refund, we will send you a return label and you can return the products. Once we receive the products back, we will issue complete refund. Please advise.Thanks,Customer Service
  • Review fromMary W

    Date: 12/12/2023

    5 stars
    I purchased products for my 92 year old mother. The products arrived quickly and customer service was excellent! ********* was especially helpful. I plan to order from HerbsPro again in the future!
  • Review fromTrinity S

    Date: 12/11/2023

    5 stars
    This is a good Company with great communication and product variety.
  • Review fromSabine L

    Date: 12/07/2023

    5 stars
    This is a good company. They went the extra mile to investigate the change of name for a product.

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