About

Local BBB:

BBB, Mountain West & Pacific Southwest

BBB File Opened:

6/18/2024

Business Started:

3/6/2014

Business Incorporated:

8/17/2023

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

MSP Socal

Business Management:

Mr. Edgar R Veloz, Owner

Licensing information

• Ring Authorized Dealer Cert ID XZXIOYLFETI8EB4G

  
  

  Microsoft AI Cloud Partner

  
  

  eero Service Provider # 00219247

  
  

  ConnectWise RMM Certified Expert # C993076

Additional Information

Payment methods

IT on the Dot Network Solutions accepts the following forms of payment:

Credit Cards (Visa, MasterCard, American Express, Discover – subject to a 5% service fee)

Checks (made payable to IT on the Dot Network Solutions)

Cash (in person, by appointment only)

ACH/Wire Transfers (bank details provided upon request)

Checks may be mailed to:

IT on the Dot Network Solutions

1440 N. Harbor Blvd, Suite 900

Fullerton, CA 92835

Payment Terms:

All business and residential invoices are Net 30, unless Cash on Delivery (COD) terms are agreed upon in advance. A 1.5% daily late fee will apply to all past-due balances.

For billing or payment-related questions, please contact us at [email protected] or call 657-549-5638.

Refund and Exchange Policy

At IT on the Dot Network Solutions, we are committed to delivering professional IT services with transparency and in full compliance with California consumer protection laws.
Service-Based Work
Due to the customized and labor-intensive nature of our services—including IT support, systems administration, network installations, and security camera setup—all services are considered final and non-refundable once rendered. If any concerns arise, clients are encouraged to contact us within 5 business days of service completion so we can address and resolve the matter promptly.
Hardware & Equipment Sales
We accept returns or exchanges on physical products such as security cameras and networking equipment under the following conditions:
Items must be unused, in original packaging, and returned within 15 days of purchase, per California Civil Code § 1723.
A 15% restocking fee may apply for opened or special-order items.
Labor, shipping, and installation fees are non-refundable.
Items showing signs of misuse or damage are not eligible for return.
Defective Products
Products found to be defective or damaged at the time of sale or installation may be returned or exchanged at no cost, provided we are notified within 7 days of delivery or installation.
Return & Refund Requests
To initiate a return or refund request, please contact us at:
?? [email protected]
?? 657-549-5638
?? Fullerton Office: 1440 N. Harbor Blvd, Suite 900, Fullerton, CA 92835
Approved refunds will be issued to the original payment method within 10 business days.

Other Resources

Bureau of Household Goods and Services
4244 S Market Ct #D
Sacramento CA 95834
Phone Number: 916-999-2041
Fax Number: 916-921-7279
http://www.bearhfti.ca.gov/
[email protected]

Business Categories

Computer Services, Computer Repair, Security Cameras, Information Technology Services, Network Computers, Network Cabling Installation, Network Cabling, Consultant, Network Security, Computer Cable Installation, Managed Service Provider, Cyber Security, Security Equipment, Cloud Services