Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/25/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In January, I received an issue of ************** addressed to someone who has never resided at my home which I have lived in for over 10 years. I put it back into the mail with return to sender, unknown person. On February 22nd I received another **************. I called Vogue customer service, who informed me that I'd have to contact SubCo as they cannot cancel this subscription because it didn't come from them. I sent an email to SubCo because they NEVER answer the phone, they have not responded to my email and I wish to have this company stop sending a magazine I never ordered to my home. This is a complete SCAM, and this company is phishing for information.

  

  Business Response

  Date: 02/27/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by ***** *********. We offer our sincere apologies to ***** for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure ***** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  To locate the subscription, we will need you to provide the recipient's full name, and complete mailing address as it appears on the mailing label.
  
  
  
  Once located, we can identify the type of subscription you are receiving and can ensure the cancellation.
  
  
  
  We look forward to hearing from you.
  
  Should you have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11pm PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

  Customer Answer

  Date: 02/27/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  ***** *********
  
   
  

• Initial Complaint

  Date:02/23/2025

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am receiving multiple magazines in the mail that I did not sign up for. I would like my name and address to be removed from all mailing subscriptions and to be put on the do not mail list.

  

  Business Response

  Date: 02/27/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by ***** *****. We offer our sincere apologies to Emily for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure Emily is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with ***********
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  
  ***** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  
  We hope ***** will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11pm PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

  Customer Answer

  Date: 02/27/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  ***** *****
  
   
  

• Initial Complaint

  Date:02/23/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Receiving magazines that I didn't order. Apparently they do this all the time. It is a scam and should be illegal. I don't know how they can having an A+ rating when they have been doing this since they started.

  

  Business Response

  Date: 02/27/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by ***** *******. We offer our sincere apologies to Windy  for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure Windy  is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  
  Windy  can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  
  We hope Windy will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11pm PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

• Initial Complaint

  Date:02/13/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am getting Town and **************** that I did not order. Ive never heard of this Subco company. I never ordered these. They are clogging up my mailbox. Please do not send me these anymore! It seems fraudulent to be sending unsolicited magazines to people.

  

  Business Response

  Date: 02/18/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by **** **********. We offer our sincere apologies to Ms. ********** for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure Ms. ****************** well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  
  Ms. ********** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  
  We hope Ms. ******************** contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11pm PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

• Initial Complaint

  Date:02/13/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am receiving esquire magazine in the mail but I never ordered it. I just called esquire and they told me the order was placed by Subco and that ******* has no information as to how it was paid for. ******* said they will suspend the subscription. I called Subco but my call was never answered. When I look at my account information with esquire it shows the order total is $40. Id like to know how I was charged for this and/or who paid for it. And no one at Subco answers the phone or calls back. Is this company a scam? And should I contact the ***********************************?

  

  Business Response

  Date: 02/18/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by **** *****. We offer our sincere apologies to Ms. ***** for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure Ms. ************* well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with *********************
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  
  Ms. ***** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  
  We hope Ms. *************** contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11pm PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

• Initial Complaint

  Date:02/13/2025

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello,Like many other people in this forum, I am receiving multiple magazines in the mail that I did not sign up for. I would like my name and address to be removed from all mailing subscriptions and to be put on the do not mail list.

  

  Business Response

  Date: 02/18/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by ******* ********. We offer our sincere apologies to Ms. ******** for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure Ms. **************** well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  
  Ms. ******** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  
  We hope Ms. ******** will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11pm PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

  Customer Answer

  Date: 02/18/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  ******* ********
  
   
  

• Initial Complaint

  Date:02/11/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I did not authorize any magazine subscriptions and they are being mailed to me. I dont know if this business has charged me any money at this time but if they did I want a full refund.

  

  Business Response

  Date: 02/18/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by **** *******. We offer our sincere apologies to Ms. ******* for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure Ms. ************* is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  
  Ms. ******* can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  
  We hope Ms. *************will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11pm PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

  Customer Answer

  Date: 02/18/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  **** *******
  
   
  

• Initial Complaint

  Date:02/10/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Sent unwanted subco magazines by *******

  

  Business Response

  Date: 02/12/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by ***** ********. We offer our sincere apologies to Ms. ******** for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure Ms. **************** well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe
  
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  
  Ms. ******** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  
  We hope Ms. ******** will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11pm PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

• Initial Complaint

  Date:02/10/2025

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company signed up for at least one magazine subscription without my knowledge or consent. I have not authorized any payments and have no interest in letting them harvest my data.

  

  Business Response

  Date: 02/12/2025

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by **** *********. We offer our sincere apologies to Mr.Szempruch  for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  To ensure Mr.Szempruch is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with *********************
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  Mr.Szempruch  can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope Mr.Szempruch  will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11pm PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

  Customer Answer

  Date: 02/12/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.   this complaint is resolved.
  
  Regards,
  
  **** *********
  
   
  

• Initial Complaint

  Date:01/24/2025

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Company: Subco My complaint is identical to the multiple complaints I see filed against this company. I am receiving magazine subscriptions I did not request. The name on the subscriptions is ******* ****** (not my name) but the address belongs to me. The company phone numbers provided on the mailing label and by the magazines customer service representatives are not valid/never answeredthe message says the office is closed despite the calls being made during the office hours listed in the message. I want ALL subscriptions in the name of ******* ****** being delivered to ******************************** to be cancelled. They are not valid and were never requested.

  

  Business Response

  Date: 01/27/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by ***** *****. We offer our sincere apologies to Ms. ***** for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure Ms. ************* well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks.
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  Unfortunately, there was a keystroke error at the time of order entry which created the order. 
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  
  Ms. ***** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  
  We hope Ms. *********** will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11pm PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

  Customer Answer

  Date: 01/27/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  ***** *****