Reviews
This profile includes reviews for Way.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 305 Customer Reviews
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Review fromCharles F
Date: 05/01/2024
5 starsWhen we arrived at the location to park, very easy to book and 24/7 service. As we arrived back at the pick-up area we watched our shuttle drive away. Our driver was very nice. Was very quick and easy using the app to book parking. Excellent location and great team. Picked me up early morning promptly from the airport and dropped me back. Thanks.
Way.com
Date: 06/23/2024
Thank you for your valuable feedback!
-Way TeamReview fromSally P
Date: 04/30/2024
5 starsStraightforward and efficient booking process. Initial confusion regarding pricing options, but ultimately made a reservation swiftly! I love this garage I have cruised many times in 2023 and have always been satisfied with the service provided. The app is easy to use and make reservations and the location is easy to find and easy to park. The on hand staff are polite and very helpful.Way.com
Date: 11/19/2024
Thank you so much for your positive feedback! Were thrilled to hear that you had a straightforward and efficient booking experience. Its great to know that our app is easy to use and that our staff provided helpful service. We appreciate your support and look forward to assisting you again on your future cruises! Safe travels!Review fromMiguel B
Date: 04/30/2024
1 starReserve a parking on *************, On the App promises: reservations "full refund if canceled before 24 hs". The service was canceled long before 24 hrs. a couple days before, and the refund was on the App with points.(useless) That wasn't clear on the *** full refund is not points. I don't need points.I think it is fraudulent to offer something in big letters and on the back page is not what is being offered. No option either to claim the refund on the App. No phone, no person to talk to.This is a Open Scam.!!Way.com
Date: 11/19/2024
Im sorry to hear about your experience, and I understand your frustration regarding the refund process. Our customer service number is available on our website and in your confirmation email, so I apologize if you missed that information. As per our policy, we can revert the credit back to your card, and Ive processed that for you. The refund has been credited back to your original payment card. Thank you for bringing this to our attention, and we appreciate your feedback as we strive to improve our services. Please write us to *************** or call us ************ if you have any concerns/issues.Review fromTrey B
Date: 04/30/2024
5 starsIt was very user friendly. No problems at all. Making the reservation was easy peazy. Quick and user friendly on line reservations with complete parking and shuttle information. Well done! Very easy to navigate to book my reservation. I was really glad to find a discounted option for parking near the airport. Prices on everything. I've gotten so high that we try to save money wherever we can. After my experience, if all goes well, I will leave a glowing review.Way.com
Date: 11/19/2024
Thank you so much for your wonderful feedback! Were thrilled to hear that you found our reservation process user-friendly and easy to navigate. Its great to know that you were able to find a discounted parking option that fits your needs. We appreciate your support and look forward to serving you again in the future.Review fromKelly B
Date: 04/30/2024
5 starsIt is so easy to make a reservation online, takes about one minute. The location for our reservation is perfect and we have parked here many times. I reserved parking using *** services. Feeling the love from airport cabbies! Very user friendly. It is the best ever and we keep coming to your parking appWay.com
Date: 11/19/2024
Thank you for your fantastic feedback! Were delighted to hear that making a reservation is quick and easy for you, and that youve found a perfect parking location. Its great to know youve had a positive experience with our app. We appreciate your support and look forward to assisting you on your future travels!Review fromRobert S
Date: 04/29/2024
5 starsWhile this experience may have been subpar, it's important to acknowledge that better options are available. This is the first time using an airport parking. It was very easy to access form, follow prompts to complete. Easy booking and good price. Quick and easy airport parking service.Way.com
Date: 11/19/2024
Thank you for your feedback! We appreciate your honesty and are glad to hear that you found our booking process easy and the prices reasonable. We understand that your experience wasnt perfect, but were committed to improving. If you have any suggestions or concerns, please feel free to share. We hope to provide an even better experience next time you use our service!Review fromJessica R
Date: 04/28/2024
5 starsApp was a bit glitchy I thought but the company followed up promptly with an email. Even though I might not agree with certain things I give them props for following up. Not sure I will immediately use them again. Easy to complete, fast service, thanks. At the cost we paid, was worth it.Way.com
Date: 11/19/2024
Thank you for your honest feedback! We appreciate your understanding regarding the app issues and are glad to hear that our team followed up promptly. It's great to know that you found the service easy and fast. Were always looking to improve, so your input is valuable. We hope you'll consider using us again in the future!Review fromKenneth S
Date: 04/27/2024
5 starsEasy way to pay and go and keep the stress out of your day of travel. Easy pay to get a discount for parking long term.Way.com
Date: 11/19/2024
Thank you for your feedback! Were thrilled to hear that you found our service easy and stress-free. Its great to know that you enjoyed the convenience of quick payment and discounts for long-term parking. We appreciate your support and look forward to assisting you on your next trip!Review fromtony l
Date: 04/26/2024
1 starI was scammed a huge sum of money and decided to contact a recovery company via their email address: harperjamesplatform @ gmail com they help me recover all my lost funds and profits. They are very honest and reliable with great support to answer your questions 24/7 service. They have good reviews online and they are the best ...if you need help with funds recovery you can always get in touch by mail and they can direct you to their recovery website. Everything about them is legit, their English is good ,I highly recommend them due to my experience and have finally got my $82,350 back. I'm so happy.Way.com
Date: 11/20/2024
I'm glad to hear that you were able to recover your funds and had a positive experience with the recovery company. However, its important to note that Way.com does not endorse or have any affiliation with third-party recovery services. If you have any questions or concerns related to our services, please feel free to reach out to us directly. Thank you for sharing your experience, and we wish you the best moving forward!Review fromRonald P
Date: 04/20/2024
1 starNever use them. They overate their lots with great reviews that are totally inaccurate. The place they sent me was ParkAC by *** and they show all wonderful 4 and 5 star reviews on their website. After the lot damaged my car with no response from the lot or from way.com I looked up independent reviews which all complained about this place with numerous reports of damage to their cars.Way.com
Date: 11/20/2024
Im sorry to hear about your experience, and I understand how frustrating it must be to deal with damage to your car. We have already processed a refund for your reservation amount. As a third-party booking platform, we dont physically manage the parking locations, which can sometimes lead to discrepancies between the reviews and independent feedback. Your concerns are important to us, and we appreciate you bringing this to our attention. If you have any further questions or need assistance, please let us know.
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