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Business Profile

Ecommerce

Way.com

Headquarters

Reviews

This profile includes reviews for Way.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Way.com has 3 locations, listed below.

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    Customer Review Ratings

    2.97/5 stars

    Average of 305 Customer Reviews

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    Review Details

    • Review fromAvery S

      Date: 05/05/2024

      5 stars
      The organization could be improved, and I saw staff readily available. This includes even after I picked up my car. Parked the car. Trying to confirm that they shuttle would be available or where to even meet the shuttle.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromBennie C

      Date: 05/05/2024

      5 stars
      I had a reservation to park, and upon entering the garage, I found it well-organized despite the large number of people waiting for various boats. Although there seemed to be a shortage of shuttles initially, the staff quickly addressed the issue. Despite the delay caused by adverse weather conditions, the check-in process was efficiently managed, even with a sizable crowd of around 75 people.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromRinck L

      Date: 05/04/2024

      5 stars
      The app was simple to use. Have used Way twice. Parking at hotel. Straight-forward. Chat response was within two minutes, provided good information. Indicated flexibility in scheduled times within the specified day for me.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromRobert M

      Date: 05/04/2024

      5 stars
      Helpful parking. The driver did speak English, which made communication easy. Very helpful with luggage. Needless to say, I will be using their parking services again.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromRay B

      Date: 05/04/2024

      5 stars
      My discount was applied. Making reservation was quick and easy. The app gives all information needed. We have only booked. We arrived at the place we had reservations for this morning. Great parking app!

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromKathleen T

      Date: 05/04/2024

      5 stars
      I was able to find a location close to the airport for a reasonable price and was quickly able to book it! Great job Way!! Made a reservation, but needed to cancel. I was a little frustrated because I had trouble canceling from the app, but customer service promptly fixed the problem and refunded me.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromChristine O

      Date: 05/02/2024

      5 stars
      I called the Way Parking customer service before booking online. A customer service representative answered right away. She is very helpful, courteous and answered all of my questions satisfactorily. Courteous customer service rep answer my call promptly. I will park my car at *********** for 5 days and give a review after that.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromPassman H

      Date: 05/02/2024

      5 stars
      So far, all I have done is make a reservation, but that went as smoothly as possible. We have used Way previously and were very happy, which is why we are using them again. It was very easy and I chatted with a rep who provided a promotional code to receive a 5% discount since this is my first time using this service. The airport is only 5 mins from the parking lot which is why I chose it.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromRichard G

      Date: 05/02/2024

      5 stars
      I received a fast and accurate response to my question using the chat feature. App was easy to navigate. We waited 10 minutes to get to the ship and coming home. Nice quick and easy. Very close to the airport. Kind people, shutter on time always

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromMc K

      Date: 05/02/2024

      5 stars
      The description of available services was very complete, and the process for transfer to the port was very well explained. Easy steps when processing. The app come out quick and the fillable stuff are all direct. Easy to use app and great price. Pretty simple to use

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team

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