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Customer Review Ratings
Average of 38 Customer Reviews
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Review fromJordan S
Date: 07/27/2025
1 starWe had to sue Solar Tech in small claims court.I want to warn people about the unprofessional behavior of this company. In July of 2024 we hired Solar Tech to do an inspection of our solar system. During the inspection the technician changed a setting that controlled how much power is reserved in the battery. The result was that our system stopped sending power to our house and to SDG&E, effectively turning off our solar production. By the time we figured out what happened two and a half months had passed and the error had cost us a little over $2,****** October of 2024 we wrote a letter to Solar Tech explaining what had happened and asking them to reimburse us for our loss. The company did not respond. Over the next several months we called Solar Tech at least 8 times, each time leaving a message that went unreturned. Finally, in May of 2025 we were able to reach the business manager, *****, who explained that she was new to the job so it wasnt her fault that we had received no response. She said she would look into the issue and take care of us. Several times she told us she would speak with the ** and get back to us, and then didnt. After about six weeks of this ***** told us that Solar Tech was accepting responsibility and offered to reimburse us about $1,700, or about 2/3 of our damages. We told her that wasnt acceptable. She said we would have to speak with the ** and that he would call in a day or two. He never ********* July of 2025 we filed a small claims suite against the company. We continued to call to try to resolve the issue, but they have not returned any calls.Our impression is that even though Solar Tech understands that this was their mistake, they are going to make us jump through as many hoops as possible in the hope that we will give up, or that they will be able to pay less than the actual damages. Its clear they prioritize money over treating their customers with respect, and behaving responsibly and professionally.Review fromIrv M
Date: 07/25/2025
5 starsVery efficient always on time. Techs were polite friendly and install was quick. And clean.Review fromSanjiv K
Date: 07/25/2025
5 starsI highly recommend Solar Tech for your Solar need . Very smooth process, professional staff , great value for your money . Guarantee price matching.. no hidden cost, timely follow upReview fromSusan S
Date: 07/23/2025
5 starsAmazing company. It was a pleasure working with them. We were up and running in a day and a half. There was constant communication from start to finish! Highly recommendedReview fromMinerva P
Date: 07/23/2025
5 starsWe had a great experience with Solar Tech. Our installer, Reg, was incredibly kind, professional, and informative. He took the time to explain everything clearly and made sure we understood the process. His work was very neatly done, and the installation looks great. Were very happy with the service and would definitely recommend Solar Tech to anyone considering solarReview fromStu S
Date: 07/23/2025
5 starsI am totally impressed with SolarTech. From original install of panels to all follow up, top notch! ****, the tech was extremely professional. Thanks SolarTech!Review fromJanet P
Date: 05/30/2025
5 starsSupport and service from solar Tech was a great experience. The original installation was done on time, the crew were prompt and very courteous. Every thing was cleaned up prior to the crew leaving. The Solar Pool System worked as promised. Recently there was a leak and a timely appointment was scheduled. The Tech talked to me after he found the problem, explained what needed to be done. He informed me it was under the warranty. Repair was done promptly. I would recommend Solar Tech!
Solar Tech Energy Systems Inc
Date: 06/02/2025
Thank you for your kind words and recommendation, it's great to hear our team delivered a smooth experience from installation to follow-up service!Solar Tech Energy Systems Inc
Date: 06/02/2025
Thank you for your kind words and recommendation, it's great to hear our team delivered a smooth experience from installation to follow-up service!Review fromRobert L
Date: 05/28/2025
5 starsGreat customer service from proposal to installation. Would highly recommend.Solar Tech Energy Systems Inc
Date: 05/29/2025
Thank you!Review fromBadria F
Date: 05/07/2025
5 stars***** exceptional guidance and insights were truly enlightening, revealing the full potential of the system and its numerous benefits. Solartech's commitment to delivering outstanding support and services is a testament to their dedication to empowering their customers.Solar Tech Energy Systems Inc
Date: 05/29/2025
Thank you for your kind words. *** will be informed of your amazing review.Review fromTom Z
Date: 04/26/2025
5 starsI have had them put in a system many years ago and over the years some little parts have been replaced. I call them and they are out within 2 days and after 10 years they still cover 90 % under warranty.They are the bestSolar Tech Energy Systems Inc
Date: 04/29/2025
Thank you for your feedback we truly appreciate your business and support.
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