Business Profile

Credit Reporting Agencies

Experian

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Complaints

This profile includes complaints for Experian's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

15,100 total complaints in the last 3 years.
5,603 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:06/29/2023
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am not liable for the debt with Brighton Park Apts. I do not have a contract with National Credit System, and they did not send me the original contract as requested.
Business Response
Date: 07/04/2023
Our office recently received your correspondence regarding the above-mentioned consumers personal credit report.

We are currently reinvestigating the information with which the consumer disagrees. Upon completion of this process, we will provide the results of our reinvestigation directly to the consumer.

Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you.

Sincerely,

***********************
***********************
Senior Regulatory Affairs Associate
Experian Consumer Affairs
Initial Complaint
Date:06/29/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Dear Better Business Bureau,I am writing to formally file a complaint against Experian regarding their lack of follow-up associated with an inquiry on my credit report. I initiated the inquiry with Experian in order to address the presence of late payments from the company Navient, for the years 2022 (Aug, Sept Oct) and 2019 (May June and July, Aug). I requested that Experian remove these late charges as I was not aware of them, and I am seeking your assistance in getting these late charges removed from my credit report.On 6/22/2023, I contacted Experian and provided them with the necessary information to investigate the late payments on my credit report. I explained that I had no knowledge or recollection of these late payments and expressed my concerns about their negative impact on my credit score. I was assured that Experian would follow up on my inquiry and provide a resolution within 30 days.As a consumer, I believe it is my right to receive prompt and thorough assistance when disputing any discrepancies on my credit report. Experian, being one of the major credit bureaus, should adhere to industry standards and guidelines when handling customer inquiries. Unfortunately, their failure to address my concerns has led me to bring this matter to your attention.I kindly request that the Better Business Bureau intervene and help facilitate a resolution between myself and Experian. Specifically, I would appreciate it if you could assist in ensuring that Experian follows up on my inquiry, investigates the late payments by Navient, and promptly removes them from my credit report if they are deemed inaccurate. Additionally, I would like to receive a detailed explanation from Experian regarding the delay in their response and any actions they will take to rectify their customer service shortcomings.Thank you for your prompt attention to this matter. I trust that the Better Business Bureau will act as an impartial third party to help resolve this dispute,
Business Response
Date: 07/04/2023
Our office recently received your correspondence regarding the above-mentioned consumers personal credit report.

We are currently reinvestigating the information with which the consumer disagrees. Upon completion of this process, we will provide the results of our reinvestigation directly to the consumer.

Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you.

Sincerely,

***********************
***********************
Senior Regulatory Affairs Associate
Experian Consumer Affairs
Customer Answer
Date: 07/19/2023
The investigation is still pending with no updates from Experian.
I want them to be diligent in removing this because it is affecting my credit profile.
I would like the negative remarks removed.
Business Response
Date: 07/21/2023
Our office recently received your correspondence regarding the above-mentioned consumers rebuttal of our response to their complaint.

We are still currently reinvestigating the information in which the process may take up to 30 calendar days with which the consumer disagrees. Upon completion of this process, we will provide the results of our reinvestigation directly to the consumer.

According to the Fair Credit Reporting Act (FCRA), a national consumer credit reporting agencys role in the dispute process is to review the accuracy and completeness of any disputed item which may include contacting the furnisher of the information or the vendor that collected the information from a public record source, such as a court or other government office, notifying them of the disputed information and disclosing all relevant information regarding the consumers dispute. In order to help resolve the consumers dispute, Experian will review all relevant documents submitted by the consumer with the dispute and will forward such documents to the furnisher if Experian is unable to resolve the issue based on those documents. Consumers may also contact creditors directly to dispute items reported by the creditor. If the issue is not resolved, then the consumer credit reporting agency must offer to include a consumer statement on the personal credit report.

Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously.

Thank you for allowing me to assist you.

Sincerely,

***********************
***********************
Senior Regulatory Affairs Associate
Experian Consumer Affairs
Initial Complaint
Date:06/29/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have opened multiple disputes in the past regarding the accuracy of this account my ********************** report and it has been continuously been updated as "verified" and "accurate" all while still reporting INACCURATELY and INCOMPLETE The following accounts are still reporting as INACCURATE and INCOMPLETE -SECURITY CREDIT SERVICE -"Date opened" is reported as 05/16/2022 on my Experian -"Date opened" is reported as 11/23/2022 on my Transunion -How can there be 2 different dates reported for "Date Opened"??-"Last Payment" is reported as 06/22/2022 on Experian and Transunion -How can last payment be on 06/22/2022 on Transunion while also reporting the account was OPENED 5 months later on 11/23/2022??-Last payment is reported as 06/22/2022 on Experian but there is an INCOMPLETE "Payment History" only dating back to 02/2023 and its first reporting is a "C" (Collection) How can that be accurate?-I demand a COMPLETE and ACCURATE "Payment History" for this account -The comments section states "ACCOUNT MEETS REQUIREMENTS OF THE FAIR CREDIT REPORTING ACT) which is false because i have opened previous disputes and a re-investigation should have fixed these inaccuracies and it did not -The following are complaints submitted to the **** -230506-11023691 (EXPERIAN submited 05/06/2023)-230506-11023869 (TRANSUNION submited 05/06/2023)-The following are tracking numbers for certifies mail investigation request letters i sent out on 03/18/2023 ********************* ********************* ********************* -My rights have been violated under 15 U.S.C **** Section 604 A Section 2:The law states *************************** CANNOT furnish a account without my written instructions. I have NOT GIVEN THIS ACCOUNT WRITTEN PERMISSION TO ************ ACCOUNT ON MY ********************************* U.S. Code ****i - Procedure in case of disputed accuracy -(5) Treatment of inaccurate or unverifiable information
Business Response
Date: 07/04/2023
Our office recently received your correspondence regarding the above-mentioned consumers personal credit report.

Our records indicate that we have contacted Security Credit Services to verify the accuracy of the information with which the consumer disagrees. The disputed information was verified as accurately reported and confirmation was mailed to the above-mentioned consumer for review.

When a consumer disputes the accuracy or completeness of information on their personal credit report and tell us specifically why they believe the information is inaccurate or incomplete, we process their dispute as required by law. We contact the furnisher of the data to verify the accuracy of the disputed information.

If the consumer disagrees with the results of the reinvestigation, it is the consumer's legal right,under the ***** to add a 100-word statement specifying the nature of their dispute. The statement will appear with the item as long as the item remains on the credit report. Any further concerns regarding the disputed information may need to be directed to the creditors reporting this information. Please refer to the original personal credit report for the furnisher or public records office name, address, and phone number (if available). If the consumer has any additional supporting documentation regarding the disputed information, they may forward that to us for review.

For additional assistance,they may call the toll-free telephone number provided on their personal credit report obtained directly from Experian, or write to Experian at P.O. Box ****,*****, ** 75013.

Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you.

Sincerely,

*********************
Senior Regulatory Affairs Associate
Experian Consumer Affairs
Initial Complaint
Date:06/28/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have issues with Experian the way the handle my disput about this company by the name of New Wave. However, I show them all the proof that I have that I am a victim of identity theft. They still refused to help me out and remove that collection. I need help resolve this issue immediately.
Business Response
Date: 07/04/2023
Our office recently received your correspondence regarding the above-mentioned consumers complaint.

We are currently reinvestigating the information with which the consumer disagrees. Upon completion of this process, we will provide the results of our investigation directly to the consumer.

For additional assistance, they may call the toll-free telephone number provided on their personal credit report obtained directly from Experian, or write to Experian at P.O. Box ****, *****, ** 75013.

For information related to fraud, please visit our website at: ******************************************************.

Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you.

Sincerely,

Senior Regulatory Affairs Associate
Experian Consumer Affairs
Initial Complaint
Date:06/28/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
In Accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC ****.I Told the Experian, TransUnion, and Equifax to reinvestigate these accounts: Account name: Ally ******************, ************************* St ****-DA03711, ************ Card First Premier-************, TDRCS/Renovate Preferred-************, ****************************455, ***** Fargo Auto-********. However, they stated everything was complete and accurate. But how is that possible if the open date, date of last activity and much more is incorrect. According to 15 USC ****i(5) they are supposed to modify accounts that isn't reporting correctly.15 U.S.C **** section 602A. States I have the right to privacy.15 U.S.C. **** Section 604A Section 2: It also states a consumer reporting agency cannot furnish a account without my written instructions.15 U.S.C. ****c. (a)(5) Section States: no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven year's.15 U.S.C. ****s-2(A)(1) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.Also they aren't even in compliance with metro 2 credit reporting. I have evidence to prove my case.
Business Response
Date: 07/04/2023
Our office recently received your correspondence regarding the above-mentioned consumers personal credit report.

We are currently reinvestigating the information with which the consumer disagrees. Upon completion of this process, we will provide the results of our reinvestigation directly to the consumer.

Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you.

Sincerely,

***********************
***********************
Senior Regulatory Affairs Associate
Experian Consumer Affairs
Customer Answer
Date: 07/12/2023
I Need Experian to Remove those Negative items off my credit file.
Business Response
Date: 07/19/2023
Our office recently received your correspondence regarding the above-mentioned consumers rebuttal of our response to their complaint.

We are currently reinvestigating the information in which the process may take up to 30 calendar days with which the consumer disagrees. Upon completion of this process, we will provide the results of our reinvestigation directly to the consumer.

According to the Fair Credit Reporting Act (FCRA), a national consumer credit reporting agencys role in the dispute process is to review the accuracy and completeness of any disputed item which may include contacting the furnisher of the information or the vendor that collected the information from a public record source, such as a court or other government office, notifying them of the disputed information and disclosing all relevant information regarding the consumers dispute. In order to help resolve the consumers dispute, Experian will review all relevant documents submitted by the consumer with the dispute and will forward such documents to the furnisher if Experian is unable to resolve the issue based on those documents. Consumers may also contact creditors directly to dispute items reported by the creditor. If the issue is not resolved, then the consumer credit reporting agency must offer to include a consumer statement on the personal credit report.

Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously.

Thank you for allowing me to assist you.

Sincerely,

***********************
***********************
Senior Regulatory Affairs Associate
Experian Consumer Affairs
Initial Complaint
Date:06/28/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
*************************** ***************************************************************** ************* June 15, 2023 Dear Experian, I, ***************************, have written this letter to dispute a claim that is falsely listed on my credit report with your bureau. The amount(s) owed are no longer outstanding for the following items: Party Owed: Calvary Portfolio Services Amount: $1340 Account#:******** Party Owed: Kikoff Lending LLC Amount:$12 Account#:********** Party ************* Amount:$771 Account#:*************** Party Owed: WF CRD SVC Amount:$1,011 Account#:************ I am disputing this claim due to: I HAVE NO KNOWLEDGE OF THIS ACCOUNT. IT IS FRAUDULENT AND I AM REQUESTING THAT IT BE REMOVED IMMEDIATELY. This is my official request to have the aforementioned item to be deleted off my credit report.
Business Response
Date: 07/03/2023
Our office recently received your correspondence regarding the above-mentioned consumers personal credit report.

We are currently reinvestigating the information with which the consumer disagrees. Upon completion of this process, we will provide the results of our reinvestigation directly to the consumer.

For additional assistance, they may call the toll-free telephone number provided on their personal credit report obtained directly from Experian, or write to Experian at P.O. Box ****, *****,** 75013.

Thank you for allowing me to assist you. Please contact our office if you have any questions.

Sincerely,

***********************
Senior Regulatory Affairs Associate
Experian Consumer Affairs
Initial Complaint
Date:06/28/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have demanded that these agencies remove from my credit report. That I did not give permission to be there.
Business Response
Date: 07/04/2023
Our office recently received your correspondence regarding the above mentioned consumers personal credit profile.

Our records indicate that the disputed account(s)does not appear on the consumers current Experian credit report. A copy of the current Experian credit report is being mailed directly to the consumer for review.

Thank you for allowing me to assist you.

Sincerely,

***********************
***********************
Senior Regulatory Affairs Associate
Experian Consumer Affairs
Initial Complaint
Date:06/28/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This Experian company is violating my consumer right to privacy pursuant to 15 USC 1681b 2. Experian Company has no permission to report anything using TWO OLD ADDRESSESS I HAVE DISPUTED FOR PROTECTION FROM HARM PREVIOUSLY information pursuant to 15USC 1681 4. I have no ******************************************************************************** OR 10/2019 ************************************************************************-4269 10/2019 I am disabled and this is creating even more stress, anxiety, and exacerbation of severe asthma, depression, anxiety disorder and insomnia. *******************************
Business Response
Date: 07/03/2023
Our office recently received your correspondence regarding the above-mentioned consumers personal credit profile.

We are currently investigating the disputed addresses with which the consumer disagrees. Upon completion of this process, we will provide the results of our investigation directly to the consumer.

We store address information as it is sent to us by credit grantors or from information contained in public records. One or more creditors reported the address the consumer questioned and it is a part of their credit history.

For additional assistance, they may call the toll-free telephone number provided on their personal credit report obtained directly from Experian, or write to Experian at P.O. Box ****, *****,** 75013.

Thank you for allowing me to assist you. Please contact our office if you have any questions.

Sincerely,

Experian

************
Customer Answer
Date: 07/11/2023
To whom it may concern:
i.e. Experian i.e. Better Business bureau

July 11, 2023

Experian has repeatedly denied my consumer rights by not deleting old, safe addresses and connecting them with my current living address.
This opens me to more scams and fraud and denies me my consumer rights according to the law and according to the ****!

Even though this causes me stress and leaves me unsafe and open to predators and scams because they will not delete the old addresses!

I have not been connected to those addresses for years. I feel that Experian has taken advantage of their privilege to report correct information and continues to report in inaccurate and old outdated unverified information and that is a fact. I feel denied of my basic human rights I feel that Experian is in violation of the **** and the updated consumer reporting rights from two years ago.

I still want the old Cliffview address deleted from *************** ******** and the old Oakwood Drive address deleted it from ********* ******** immediately.

****************************;
*************************** 424
*********, ** 48329
************
Business Response
Date: 07/14/2023
Our office recently received your correspondence regarding the above-mentioned consumers rebuttal of our response to their complaint.

Our records indicate that the disputed **** Cliffview Dr address does not appear on the consumers current Experian credit report. A copy of the current Experian credit report is being mailed directly to the consumer for review.

We store address information as it is sent to us by credit grantors or from information contained in public records. One or more creditors reported the address the consumer questioned, and it is a part of the consumers credit history.

For additional assistance, they may call the toll-free telephone number provided on their personal credit report obtained directly from Experian, or write to Experian at P.O. Box ****, *****,** 75013.

Thank you for allowing me to assist you. Please contact our office if you have any questions.

Sincerely,

***********************
Senior Regulatory Affairs Associate
Experian Consumer Affairs
Initial Complaint
Date:06/28/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I received a copy of my credit report and found the following item(s) to be in error, also thie below are against to the law FCRA
Business Response
Date: 07/03/2023
Our office recently received your correspondence regarding the above mentioned consumers personal credit profile.

Our records indicate that the disputed account(s) does not appear on the consumers current Experian credit report. A copy of the current Experian credit report is being mailed directly to the consumer for review.

By federal law, consumers personal credit report must list all organizations that have requested the consumers credit history. In accordance with the Fair Credit Reporting Act (FCRA), entities who have certified to Experian that they have a permissible purpose may inquire about credit information. For example,organizations that have granted the consumer credit or with whom the consumer has applied for credit, or entities collecting on transactions that the consumer initiated or on judgments rendered against the consumer, are permitted to make inquiries on the consumers credit report. Requests for the consumers credit history remain on the personal credit report for at least two years.

Thank you for allowing me to assist you.

Sincerely,

***********************
***********************
Senior Regulatory Affairs Associate
Experian Consumer Affairs
Initial Complaint
Date:06/28/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My name is ***********************. I am writing you today that I am sending these dispute letters to you for solving my existing issues in the credit reports. Here no other person or company is involved in sending my letters to you. I am personally sending these letters. I became a victim of Identity Theft on 07/01/2014 and after that these accounts added to my credit report which were never opened by me. My personal information may had been stolen through any online platform. I have no idea who was behind this crime. Thats why I never filed any police report. But now it has been a serious situation for me. Thats why I want to remove these account ASAP. As required by section FCRA 605B (15 U.S.C. 1681c-2) a copy of which is enclosed which states that this information must be removed within four business days of receipt, I am requesting that the adverse information on the items be removed to correct my credit report.PLEASE NOTE THAT I DO NOT AUTHORIZE YOU TO PUT A FRAUD ALERT ON MY CREDIT REPORT WITHOUT MY CONSENT.Please investigate these matters and remove the disputed items as soon as possible.ADDRESSES I WANT TO REMOVE:1. The following personal information is incorrect ****************************************************-2176 01/2023 2. The following personal information is incorrect ******************************************************************************-2223 04/2021 3. The following personal information is incorrect ************************************************-1396 12/2020 INQUIRIES I WANT TO REMOVE:4. The inquiry was not authorized AMEX Date of inquiry: 06/02/2023 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.5. The inquiry was not authorized RESIDENT VERIFY Date of inquiry: 04/27/2023 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.6. The inquiry was not authorized CIC CREDIT Date of inquiry: 04/18/2023 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.7. The inquiry was not authorized EQUIFAX/CAMPUS USA CRE Date of inquiry: 04/16/2023 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.8. The inquiry was not authorized EXPERIAN BUSINESS CRED Date of inquiry: 03/02/2023 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.9. The inquiry was not authorized EQUIFAX/CAMPUS USA CRE Date of inquiry: 02/09/2023 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.10. The inquiry was not authorized NOWCOM/************** Date of inquiry: 01/10/2023 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.11. The inquiry was not authorized ******-UCS/SUCCESS MOR Date of inquiry: 12/29/2022 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.12. The inquiry was not authorized JPMCB CARD Date of inquiry: 10/03/2022 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.13. The inquiry was not authorized NOWCOM/DYNAMIC MOTORS Date of inquiry: 08/24/2022 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.14. The inquiry was not authorized GLOBAL LENDING SERVICE Date of inquiry: 08/24/2022 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.15. The inquiry was not authorized ALLY FINANCIAL Date of inquiry: 08/24/2022 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.16. The inquiry was not authorized EXETER FINANCE LLC/WCG Date of inquiry: 08/24/2022 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.17. The inquiry was not authorized 700 CREDIT/*** AUTO GR Date of inquiry: 08/24/2022 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.18. The inquiry was not authorized ******-UCS/SUCCESS MOR Date of inquiry: 06/07/2022 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.19. The inquiry was not authorized IR/NEW AMERICAN FUNDIN Date of inquiry: 05/24/2022 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.20. The inquiry was not authorized CREDCO/ROCKET MORTGAGE Date of inquiry: 05/16/2022 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.21. The inquiry was not authorized CREDIT TECHNOLOGY *** Date of inquiry: 05/11/2022 This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.ACCOUNTS I WANT TO REMOVE:22. Identity Theft ***** FARGO Account Number: ********** This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report.The name of the documents I am attaching here for your better judgment:1.FTC report 2.FCRA 605B, 3.My ID and Utility ********** 4.A notarized letter which proves I am personally sending my letters and complaints.
Business Response
Date: 07/05/2023
Our office recently received your correspondence regarding the above-mentioned consumers personal credit report.

We are currently reinvestigating the information with which the consumer disagrees. Upon completion of this process, we will provide the results of our reinvestigation directly to the consumer.

Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you.

Sincerely,

***********************
***********************
Senior Regulatory Affairs Associate
Experian Consumer Affairs

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