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Business Profile

Cleaning Services

Tidy.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cleaning Services.

Reviews

Customer Review Ratings

1.04

Average of 26 Customer Reviews

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Review Details

  • Rachel Q

    Date: 11/21/2022

    Unfortunately no one showed up even after I received confirmation.

  • Courtney A

    Date: 11/15/2022

    If I could leave ZERO stars I would!I booked a deep cleaning online, got a confirmation and reminder emails. No one ever showed! I was beyond bent out of shape - so unprofessional and hugely inconvenient.They have no phone number online, just 'concierge' whom I contacted. I ended up cancelling my account and requesting a refund. They'd already charged my card for services they never provided!These people are scam artists!

  • Luis A

    Date: 09/12/2022

    Awful service, this company is a scam stay away. No one shows up to the appointments. **************** *****. They have bad reviews everywhere. What else will it take to shut this shady awful service down.

  • Steven K

    Date: 08/18/2022

    This company, tidy.com, that appears to be a cleaning company left flyers all over my neighborhood in Orange County, CA. The flyers were left on doorsteps which then blew into the street and made a huge mess. Why would a cleaning company be so irresponsible? I would never use them based on this alone.

  • Marie L

    Date: 08/16/2022

    This company is TERRIBLE. Two workers were scheduled to show up today. Both workers texted that they were at my house when in fact only one worker showed. There is no phone number that works for the Tidy.Com. When you call the phone number listed here for Tidy.Com, you get a sales pitch for a life alert type mechanism. The website sites they will respond within two hours. The worker who did show advised us that on approximately 50% of her jobs where another worker is to show, the other worker fails to show. Terrible customer service. All you can do is message their "concierge" and then wait to see if they respond. Their message says they will respond within two hours.

  • Stephen D

    Date: 08/09/2022

    I recently had a solicitor on my property who threw a Tidy advertisement card from my driveway to the door and kept walking. This company is just paying people to liter on other people's property. It is impossible to get in contact with anyone at Tidy if you are not already a customer, their website has no contact information and they gatekeep customer service behind a login portal. There is no social media presence to inform them that they have people doing this. I can tell you a good way to NOT get me to use your service is to just throw your adverts all over my property.

Tidy.com is NOT a BBB Accredited Business.

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