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Business Profile

Class Action Settlement Administrator

Simpluris Inc
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Complaints

Customer Complaints Summary

  • 44 total complaints in the last 3 years.
  • 19 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/17/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My name was included in a lawsuit against my employers, and I did not ask them to be included.I had to take time out of my schedule to 'opt out' of their lawsuit. I should not have to use my own time to 'opt out' of a lawsuit I did not know existed or wanted to be a part of. I did not solicit Simpluris in any way to be a part of this lawsuit. They sent me a letter.Here is the case information:****** v ************* et al ****** **************************************************** 2:20-cv-02965-MCS-GJS ************** Settlement Administrator ****** v ************* et al c/o Simpluris, Inc.P.O. ***************************************** I included a copy of email correspondence (PDF upload attachment) that they required for me to 'opt out.

    Business Response

    Date: 02/17/2023

    Hi ****,

    We apologize for the misunderstanding. We are appointed by the court to notify any person whose rights may be affected by a class action settlement. This is not a solicitation. We have received your request to opt-out of this settlement and we will process your request accordingly. If you have any questions, please dont hesitate to reach out to us at **************.



    Customer Answer

    Date: 02/17/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *************************

     

Simpluris Inc is BBB Accredited.

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