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            Business ProfileAuto Dynasty

            Online Retailer

            Contact Information

            803 Sentous Ave

            City of Industry, CA 91748-1425

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            Customer Reviews

            1/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-
            This business is not BBB Accredited
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            Business Details

            Location of This Business
            803 Sentous Ave, City of Industry, CA 91748-1425
            BBB File Opened:
            6/6/2018
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/12/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I bought a 2006 Expedition on November 22nd on ******** Marketplace, but unfortunately, it broke down on November 24th, just two days after the purchase. I thought that I was dealing with **********, but it was a woman named, *************** from *****. She stated that there were no mechanical issues. I noticed a ticking sound, and the car slowed down while I was driving on the interstate in traffic. I took it to a mechanic for a diagnostic check. The mechanic discovered it was an engine problem and recommended that I return the vehicle and get my money back. Therefore, I returned the car on November 27th. I contacted the dealership and owners, and they stopped responding to my calls, texts, or messenger chat. I had the diagnostic document in the truck for them to review. I reached out to my lawyer today. They are scammers. Once they get your money, you don't hear back from them.
            Read 7 More Complaints

            Customer Reviews

            11 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Ken V

            11/29/2023

            How do contact them? I bought and installed an $818 set of LED headlights for my Peterbilt 386 and after 10 months the high beam quit working on the left side. It didn't bother me much as I seldom use high beam but a month later the low beam quit also. I have spent hours today trying to figure out how to contact them. I went to their web page & tried to sign in but one of the required steps is to select a country from their drop down menu but it doesn't drop down so it rejected my sign in.
            Read 10 More Customer Reviews

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