Business ProfileforPrancin' Paws Pet Spaw LLC

* Our first and only visit resulted in harm, leaving our dog with painful grooming injuries. Our attempts to address this with Prancin Paws were initially met with silence.* When they did reach out, it was in response to a negative review we felt compelled to leave, hoping to prevent others from experiencing similar issues. The owner's response was far from understanding, demanding photos we felt were unnecessary, given our decision never to return.* Most distressing, ****** the owner, has continued to contact my fiance, disregarding her explicit requests for no further communication, showcasing a lack of respect and professionalism.* Furthermore, we discovered an unauthorized charge on our credit card for a "missed appointment" that we were under the impression had been cancelled, given our clear communication of never returning. This appears to be an unethical use of a cancellation policy to extract money without providing any service.The disregard for customer communication, respect for personal boundaries, and ethical business practices has left us with no choice but to strongly encourage you to consider alternatives to Prancin Paws for your pet grooming needs.I left the above review at ******** to which ****** incorrectly claimed that we are not customers. This is false and reflects the ongoing issues with how this business handles valid customer grievances.******'s assertion that my review is slanderous and that we are not customers is not only incorrect but an attempt to discredit our legitimate and factual experiences. This behavior highlights the unethical business practices at Prancin Paws and the owner's readiness to mislead potential customers.We urge everyone to consider these actions when choosing a grooming service. Our experience, backed by documentary evidence, underscores the need for transparency, honesty, and respect in business--qualities that Prancin Paws has failed to demonstrate.