Reviews
Customer Review Ratings
Average of 637 Customer Reviews
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Review fromArlene S
Date: 02/10/2023
4 starsIn spite of my ignorance the representative I had contact with was very patient. The hearing aids, although very new to me are working well right now. I like the cost and convenience.Review fromTom A
Date: 02/10/2023
5 starsI have been using the Audien Atom Pro for over a year now. I came to these after many years of needing drain tubes in my ears and a final one that left a hole in the eardrum. Surgery to repair was an expensive option with only a 50% chance of success. Since that time I have used one in my left ear. It makes my wife happy that I can hear so much better and the ** is now 4 levels lower and comfortable. They are amazingly simple to use and it only took 10 days to get used to the increased sound level. My family is also happy that I can engage in conversations with them again. I'm younger than many but anytime someone asks where I bought mine I proudly send them to Audien!Review fromBarbara G
Date: 02/10/2023
5 starsSupport team is excellent. Very professional and kind.The atom hearing aids are just as advertised! I have only had them in for about two hours and love the results already. I can hear more clearly than I have in years. I would highly recommend these. You couldn't ask for a better product with a perfectly wonderful support system!!!Review fromEran D
Date: 02/09/2023
5 starsI called to see if I could return my Adien hearing aid. ******* was very helpful explaining what I needed to doReview fromThomas S.
Date: 02/09/2023
5 starsGreat so far. Just got them three days ago. Good shipping and instructions. Sound a little tinny but I'll give them a few weeks to really judge that . Thumbs up so far.Review fromJennifer N
Date: 02/09/2023
5 starsThe customer service is so fast and the prices are phenomenal for hearing aids. Way better than the expensive ones I got from **************.Review fromRobert D
Date: 02/09/2023
5 stars**************** representative **** was first class all the way. She was polite, patient, professional and friendly. And ultimately knowledgeable, assessing my concern and immediately offering an acceptable resolution, instructing me how to proceed. Great experience.Review fromRosa M
Date: 02/09/2023
5 starsFor some time I knew that I had a hearing deficit . I mentioned it to my physician who suggested that I try over the counter hearing aids since my problem is minimal. I ordered from Audien because I had seen their advertisement. I have had my aids less than a week and have had no problems with them. I am VERY pleased with the improvement in my hearing ability.**************************Review fromTony M
Date: 02/08/2023
3 starsOne of my buds failed. Was told to send back the unit as a whole.Waiting to see what happens next
Audien Hearing
Date: 02/10/2023
Tony,
Unfortunately, you received a defective device. I apologize, but defects are covered in our basic included warranty. We pay for return shipping and send a replacement ASAP. Thank you for your patience and I am glad you are currently being taken care of.
Regards,
LuckReview fromRobert M
Date: 02/08/2023
5 starsReally stand behind their product. **************** is great. Recommend this to everyone .
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