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Find a Location

Select Asset Recovery Group, LLC. has 1 locations, listed below.

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    Business ProfileforSelect Asset Recovery Group, LLC.

    Towing Company

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Phoenix, AZ 85009-5813
    BBB File Opened:
    8/25/2016
    Years in Business:
    16
    Business Started:
    2/13/2008
    Business Incorporated:
    2/12/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I just got my car back from select asset recovery group llc in ****************, ******** today 07/27/2023 at 11:40 am. When I got my car back it had a flat tire (back left side) I asked for them to help me put air and saw there was a nail in it, select asset recovery proceeded to tell me that I had to drive it to a gas station to fill it up. When I got home I saw on the driver door there was damage and the top corner is sticking out due to the tow truck driver prying open my door. I called select asset and tried to make a complaint but the guy I talked to blamed me for the flat tire then hung up on me. I called back and talked to the boss ****** and she also blamed me for the damage and stated the damage was already there and that I went through an insurance company to fix it but that never happened any damage done to my vehicle I have fixed what my own hands. She then hung up on me as well and did not resolve this situation. I demand that select assets recovery pay for the damages done to my car. They also charged me $350 but my vehicle was stored in the tow yard for 9 days and they charge $25 per day. So they overcharged me as well. So Id like my $100 back as well.

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John C

    1 star

    05/08/2024

    Constant lies, holding property that is not there's. Won't let us come puck up our car.Impossible to get ahold of. Extremely rude. We are now on day 2 of missing work because they took our car from a legally parked spot. We live over an hour from work and uber/lift do not come out to us. They are just "legal" car thiefs. This company needs to be shut down. I wish I could give 0 stars

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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