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Review from Donna M
1 star05/10/2024
We dealt with Fastest Exit who promised that we could get back our money for a Timeshare purchased with Vidanta in **************. Part of the contract was that we would get the cost of the process with Fastest Exit refunded if they were not successful after one year. Well over a year after we signed up they were not successful, so we requested the promised refund. They said they were close to being successful, so be patient Another year went by and nothing. Then we got a phone call that they had been successful and the refund would be processed in 120 days but we had to immediately pay a tax of several thousand dollars required by the ******************* We asked for the details in writing, but they refused. They cancelled the contract and said it was because we refused to pay the tax, which had never been mentioned in any previous correspondence. Complete scam. Just as bad as all of the other scam attempts we have experienced trying to divest ourselves from the ************** **************Review from Carolyn L
1 star04/17/2024
If I could give this company ZERO stars, I would. SUCH a scam!!!! I was asked to put up $20K to cover the legal expenses to not only get me out of my Vidanta time share, but that they would be successful in not only getting ALL my money back, but it would also include the. $20K!After over 2 years, they called and said they've reached a settlement, but I would have to pay another $20 in ****** tax before receiving the $$$.When you sign up with Fastest Exit, they have you email Desarrollo *****************************, to start the proceedings, but when you check with whom you emailed, they say they DO NOT work with FASTEST EXIT and that their service is free!! OMG!!*****************************, ***************************** are the names of whom work for Fastest Exit and are complete SCAM ARTISTS. I am going to file a law suit against them as I have all their conversations recorded!Pretty sure all of the good ratings you see on here for them, they put there themselves. that is why they point you to this site to see if they're legit. But they're not.
Fastest Exit Response
04/24/2024
These are very serious allegations that have arisen from a misunderstanding of your contract situation. Fastest Exit has a communication policy in place to prevent these misunderstandings. The party you contacted was PROFECO, the consumer protection agency in ******. The attorneys assigned to handle your case deemed it essential that you go through the PROFECO process as having the complaint significantly increases the chances of the best possible outcome. While the PROFECO complaint process itself is a free filing, there are costs associated with the preparation of the complaint proceeding. ******************* are forbidden from endorsing private third parties. We have attempted to contact you to clarify your timeshare situation, however, all of our efforts have been ignored.Review from David O
1 star02/05/2024
I think we have been scammed. Fastest Exit contacted us on several occasions via US ************** informing us we could get all or part of our money spent on Vidanta Tmeshare. We checked the BBB rating and they had 4 stars. ********************************* assured us we would have this settled in 120 days. The charge was related to the amount of money expected. We sent over $39,000 to Fastest Exit. ********************* turned our account over to *************************** Account Fulfillment Assistant who collected all our data.We contacted ******* after 120 days and she stated it would be 365 days. ****** called and stated our contract would be arbitrated Sept 20,2023, which is about 365 days since we signed the contract and arbitration would take about 6 week s. Now after over 12 weeks Fastest Exit will not answer our calls or return our calls after we leave many messages on their answering machine. The only explaination is that they were very professional at their operation to have a good rating with BBB and keeping us in hope until the end.Review from William B
5 stars12/25/2023
They skillfully navigated the complexities of international timeshare debt, achieving great results. My only critique is the intake process was a bit rushed. Nevertheless, they resolved my debt issue impressively.Review from John B
5 stars12/15/2023
Good service in getting rid of my overseas timeshare debt. The team was professional and effective, although the process took longer than they said it would. Despite the wait, outcome was successful.Fastest Exit Response
12/18/2023
It was a pleasure working with you!Review from Marjorie R
5 stars12/01/2023
I never imagined that a vacation in ****** would lead to an entanglement in a fraudulent timeshare scheme. The financial and emotional stress was overwhelming. That's when I turned to Fastest Exit, hoping for a miracle. And they delivered just that. Their team was exceptionalnot just in their legal prowess, but in their ability to empathize and reassure me during such a stressful time. They worked tirelessly, combing through every detail of the contract, and kept me informed at every turn. The outcome was beyond my expectationsthey not only extricated me from the fraudulent agreement but also reclaimed a significant portion of my funds. The sense of liberation and justice I now feel is priceless. I highly recommend their services to anyone trapped in a similar predicament.Fastest Exit Response
12/18/2023
We are happy to have helped you. Please do not go on any more presentations!Review from Wendy M
5 stars12/01/2023
I was deeply impressed by the customer service at **********************. They handled my case with utmost care and professionalism, canceling all future payments to the resort efficiently. The staff was incredibly supportive, keeping me informed throughout the process. The initial consultation took a bit longer than I anticipated. Despite this delay, they successfully resolved my timeshare problem.Fastest Exit Response
12/18/2023
Thank you for your kind words. We try to be a thorough as possible during the initial consultation so that way we can make sure that there are no additional skeletons in the contract. No more presentations, please!Review from Ronald M
5 stars11/23/2023
Grateful for this Fast Exits expertise in eliminating my international timeshare debt. Their knowledge was invaluable. The communication was less frequent than I'd hoped, leaving me anxious at times. Ultimately, they delivered as promised.Fastest Exit Response
12/18/2023
We are glad to have helped you. We provide support by email as well. That is sometimes the fastest way to get ahold of your case manager.Review from Karen B
1 star10/18/2023
I was given my elderly friend's ***** of ******** to deal with her claim on Fastest Exit to which she paid $19,000. It's been almost two years and they have done very little to resolve the claim. When I request her money back (since they guaranteed the return of her retainer if the claim isn't resolved in one year), I get nowhere. They are difficult to get a hold of and I've wasted so much time dealing with them. My only conclusion is that Fastest Exit is a scam.Review from Jeffrey G
5 stars10/01/2023
I would give Fastest Exit a million stars if I could. While I cannot talk much about the timeshare cancellation process as per the terms of the settlement, I can say that this is an exceptional business. I remember the time when businesses used to pride themselves on building relationships with their customers. Fastest Exit evokes that golden era. They're not just about the quick buck. They care about their customers.
Customer Review Rating
4.09/5stars
Average of 32 Customer Reviews
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