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Business Profile

Moving Services

MovingHelp.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Services.

Reviews

Customer Review Ratings

1.05/5 stars

Average of 83 Customer Reviews

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Review Details

  • Review fromROBERT W

    Date: 07/05/2022

    1 star

    ROBERT W

    Date: 07/05/2022

    ZERO STARS MOVING NOOOOOO HELP.NO PHONE SUPPORT I ORDERED 7 U-BOXES AND ONLY USED 6.THIER ADD SAYS YOU DO NOT PAY FOR WHAT YOU DO NOT USE.I HAVE BEEN TRYING FOR DAYS TO GET THIS CORRECTED AND STILL HAVE NO SUCCESS.

    MovingHelp.com

    Date: 11/17/2022

    Hello, I am sorry to hear you had issues with your U-Box order. Please keep in mind U-Haul is separate from Movinghelp.com. We do see that you were refunded on 7.5.2022 from U-Haul, for the additional box. Once again, I truly do apologize any inconvenience with Movinghelp.com.
  • Review fromEgo M

    Date: 06/30/2022

    1 star

    Ego M

    Date: 06/30/2022

    Terrible business. Took money 4 times from my different cards pretending payment doesn't passed, but according to my banks, all 4 times were successful.Customer service does not exist. Chat box saying one minute waiting time and I waited there for an hour with no response. No phone number at all. Shame on U-Haul, as they promote this business and put their logo upfront.

    MovingHelp.com

    Date: 11/17/2022

    Hello, I am sorry to hear you had issues placing an order on Movinghelp.com, our records show when the order was attempted to be processed each time, there may have been a billing issue on your cards end, which you would want to speak to your bank directly. We truly do apologize for any inconvenience this may have caused regarding Movinghelp.com. If you are in need of further assistance, please don't hesitate to reach out to [email protected].
  • Review fromCrandall A

    Date: 06/28/2022

    1 star

    Crandall A

    Date: 06/28/2022

    I build a successful business with Movinghelp. We were a 4 to 5 star company with plenty of new and repeat customers that kept us busy through the whole year. We provided professional loading and unloading services to our customers . with over 25yrs experience. We begin to get customer calls saying they could not find us on Movinghelp. contacted Movinghelp no response. Soon after was not able to log in. Contacted Movinghelp . Response don't know why you are active. Tried changing my password. Contacted Movinghelp explained I can't service my customers unable to log in. No help. Contacted Movinghelp again with same problem. I was told your company has been suspended for too many cancellations. Cancellation they created. Lost the business we work so hard to establish. Movinghelp doesn't care about customer services. Hundreds of our customers got to friends with Movinghelp.

    MovingHelp.com

    Date: 11/17/2022

    Hello, I am sorry to hear you were having issues with being a Moving Help Service Provider. For further assistance regarding this, please reach out directly to ************************************* as a Support Specialist is readily available to assist to look into this further.

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