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Business Profile

Moving Services

MovingHelp.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Services.

Reviews

Customer Review Ratings

1.05

Average of 75 Customer Reviews

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Review Details

  • Jenny K

    Date: 01/14/2023

    They were very efficient and professional but they scuffed up three sofas/recliners in multiple places. I even had the sofas wrapped in plastic and they removed the plastic to get them out of the house. I contacted them to resolve the issue and they wanted pictures before they moved it, while on the **Haul, and after we had unloaded it. Once I provided the pictures (except for the ones on the **Haul since I didn't take pictures then), they ceased all communication and never attempted to remedy the problem. I was very disappointed with the quality of service.

    MovingHelp.com

    Date: 01/16/2023

    We are so sorry to hear about damages that occurred during your move. Unfortunately we are unable to locate an order under the email address you provided. You can always email us directly by using the contact us page on movinghelp.com with more information so we can look into your case.

  • Kayla N

    Date: 12/20/2022

    This is Fraud and the worst moving company you could ever hire! First I hired 2 mover to help unload. First thing right off the bat was only one showed up...second thing is he was late and he told me "I don't have the gas for this" when trying to find my apartment so then he starts walking around on foot. Then once he finally makes it it is very very obvious this kid has never moved a day in his life he doesn't know how to operate a dolly or anything. Its also pouring rain, and he over here taking one box at a time....Kid did 30 minutes worth of work to then lay on the ground as if he were tired! He broke my entertainment center and damaged the walls to my new apartment. After everything was in I asked him I need management name and number or something. HE DIDNT EVEN KNOW THE NAME OF THE COMPANY HE WORKED FOR LET ALONE ANYONE *******! I REPEAT DO NOT GO THROUGH THIS!!!!

    MovingHelp.com

    Date: 12/21/2022

    Hello, I am terribly sorry to hear of this matter. Please keep in mind, Movinghelp.com is an online marketplace. The Provider you chose is a separate company. I do see that you have started a Resolution case with the company you hired. From there, they will be the ones to discuss this with you and find a fair resolution. Once again, I do apologize for the scenario at hand.

  • Corissa W

    Date: 12/01/2022

    Hired ****** Movement to move my items on November 30, 2022. One of the biggest mistakes I made this year. Do Not Use this Company. This company is a fraud. They use ****** as a reference to draw customers into their hands. Their services include: unprofessional movers and a very dishonest owner. I used Movinghelp.com to locate them. This is the second time I was burned from using Movinghelp.com. They are independent but are advertise these incompetent, unsafe companies. The owners of these companies will protect their crew members and leave paying customers suffering.Consumer Beware

    MovingHelp.com

    Date: 12/02/2022

    *******, I am terribly sorry to hear of this matter. Movinghelp.com is an online marketplace for separate companies to assist with your Moving Help needs. As you book a provider you have an opportunity to read reviews and choose which company you feel would be best for your needs. I do apologize you had issues with that separate company. Please keep in mind, you do have an opportunity to start a Resolution Case with your direct provider. You can do so by logging into your movinghelp.com account and submitting a case to work out a resolution with them. Once again, I do apologize for any inconvenience this may have caused you.

  • Josiah H

    Date: 11/30/2022

    Zero customer service, terrible website, doesn't provide necessary information. Wouldn't recommend.

    MovingHelp.com

    Date: 12/01/2022

    I am terribly sorry to hear of this matter. I do see that you were able to connect with a specialist via email regarding the situation at hand. If you are still needing further assistance, please don't hesitate to reach out to that email address. Once again, we do apologize for any inconvenience Movinghelp.com has caused.

  • Brenda S G

    Date: 11/27/2022

    Movinghelp.com did see through the service I paid for. The movers had a flat tire no spare and could not do job. I was left out in cold

    MovingHelp.com

    Date: 11/28/2022

    We are truly sorry to hear that your Service Provider wasn't able to assist with your move due to a flat tire. I do see that you were issued a full refund for the order. You would see that within 5-7 business days. Once again, I apologize for the situation that did occur and any inconvenience this may have caused.

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