Reviews
This profile includes reviews for University of Phoenix's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 6 Customer Reviews
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Review fromCatherine P
Date: 05/15/2024
1 starIncapable of actually doing anything I complain several times that certain classes like there zy book were not compatible with my computer I even explained to them that the teacher was nice enough to actually to actually give the answer to the problem and still didnt take the answer. Instead of giving me a different class to complete they make me retake the same class I had issues in already know I could not finish it there answer are scripted when asked for help from the teacher because they themselves didnt even know the answers so *** net wants me to pay for a school loan for a fake school
University of Phoenix
Date: 05/16/2024
Dear Student, Thank you for taking the time to express your concerns regarding your educational experience with University of Phoenix. We value all feedback and would like the opportunity to address any concerns you may have. The University has a dedicated department to assist students, and we invite you to contact ********** Services directly at ********************************************* to begin the review process. University of Phoenix ********** Services **************************************************** ***** *********************************************Review fromJenni L
Date: 05/07/2024
1 starWill tell you one thing, but do another. Will send you emails saying that your schedule is "ready" but it never is!! demand loads of unnecessary paperwork but only if your are a certain color.University of Phoenix
Date: 05/10/2024
Dear Student,Thank you for taking the time to express your concerns regarding your educational experience with University of Phoenix. We value all feedback and would like the opportunity to address any concerns you may have. The University has a dedicated department to assist students, and we invite you to contact ********** Services directly at ********************************************* to begin the review process. University of Phoenix ********** Services **************************************************** ***** *********************************************Review fromShawn H
Date: 03/05/2024
1 starI'd give 0 stars if I could. I enrolled and started with 1 class, during week one I realized it wasn't for me and decided to drop and withdraw. It took them 2 weeks to even get the drop and withdraw to happen. Then I got notified that I'd still be responsible for paying the tuition. I literally attended 1 week and that's it. What a scam of a school! Fast forward a year later, I find out the used some of my Financial Assistance to pay for the course, filed taxes on it, and now submitted the remainder to collections!University of Phoenix
Date: 03/06/2024
Hello *****. University of Phoenix is restricted in its response absent your authorization under the Family Educational **************** Act (FERPA) to release educational records. We would welcome the opportunity to directly address your outlined concerns. You may reach out to ********************************************* to initiate that process. Sincerely, University of Phoenix ********** Services 4035 ********************* Phoenix, ** ***** Email: *********************************************Review fromChad N
Date: 07/21/2023
1 starI read in a few other reviews about how this school does not care about you and thats a very true statement. I began mulling the idea of college last winter and decided to go for it I applied for my fafsa the beginning of June and it was approved within a couple days so they wanted me to get my classes started which I did Im now in my third week of classes and I still have no financial aid because they claim that they are still processing how much I need. They say they cannot tell me if Ill even be eligible for enough to cover my classes and now I found out that Im responsible for almost a thousand dollars for the class Ive already started if for some reason financial aid falls through. Their advisors are completely inadequate Im pretty sure by the background noise Ive heard a few times they are nothing more than work at home customer service people that dont really know much about the school. If your thinking about going to college please dont go here.University of Phoenix
Date: 07/24/2023
Thank you for taking the time to express your concerns regarding your educational experience with University of Phoenix. To protect your privacy, we are unable to respond directly to this review. We value all feedback and would like the opportunity to directly address any concerns. The University has a dedicated department to assist students, and we invite you to contact ********** Services directly at ********************************************* to begin the review process.Review fromJohn D
Date: 05/20/2023
1 starBad deceptive instructors at the university of Phoenix and the board in charge are twice as bad because they let instructors get away with this! My issue is not a failing grade but the grade less than what I had the potential to earn was received this was because the instructor failed to communicate, failed to be transparent, and failed to be accountable and responsible to me the paying student! The syllabus online reflected differently that what the pdf printed syllabus said since I was an online student I went by the syllabus online only to given zeros for practice questions all the weeks of the course never being told that these practice questions were to be turned in for grades as the syllabus did not reflect that they were to be! She waited until the final week to say oh by the way your questions were not submitted for weeks 1 thru 6 so you have 0 for that assignment! There was nothing marked due as far as those practice questions were concerned neither was there an asterisk like the other assignments to be submitted what gets me booking is that I had a 96 average the final week until the battle axe posted zeros for each week! Then I did a rebuttal in which I was blamed for the issue of the assignment not being completed! I took this up with the board of the school and they of course sided with the instructor! So if you are out there wanting a masters degree even your undergraduate degree do not go to a for profit school and if you do make sure you look at the reviews for the instructors and the complaints! All I wanted to do is knock out these last classes for my MBA but its a done deal I am never attending University of Phoenix again and no its not just of this b**** a** instructor its them allowing deceptive practices to be pushed upon students due to misinformation as far as assignments and grading! You cant have it both ways university of Phoenix! If you have an online student then the syllabus should be online not both having different informationUniversity of Phoenix
Date: 05/26/2023
We appreciate your review. The University would like the opportunity to address your concerns directly. Please reach out to ********************************************* to initiate further response.Review fromAR R
Date: 08/29/2022
1 starThey do not care about students they just want your money. then they treat you like dirt. When I first called and inquired about this place everyone was so accommodating and wanting to enroll me and get my money. Throughout these two years in IT I have made As and Bs and now that I am at the end I have a teacher named ***************************** that is grading discussion answers for a business class. He is taking his job way too serious and when I reached out to him his only response was refer to the rubric. I explained I did and did not understand and his response was the same. I reached out to academic counselors and nobody wants to help and even told me he can grade the way he wants. Now that I am at the end nobody cares. I am not receiving the same treatment I did in the beginning. How can a teacher grade my opinion so harshly but not tell me why it is wrong? There are other students who have reached out to me with the same outcome and concerns. If I do not pas this class I do not get my degree and have to pay another $1478 to take another class. This is frustrating and disheartening. I had an assignment that had 150 points and he gave ****. I would have given them a zero but I had to leave at least one starUniversity of Phoenix
Date: 09/09/2022
Dear Student,Thank you for taking the time to express your concerns regarding your educational experience with University of Phoenix. We value all feedback and would like the opportunity to address any concerns you may have. The University has a dedicated department to assist students, and we invite you to contact ********** Services directly at ********************************************* to begin the review process. University of Phoenix ********** Services ******************************************************************************** *********************************************
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