Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Semper Fi Heating and Cooling LLC

Reviews

Customer Review Ratings

4.51/5 stars

Average of 551 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJohn F

    Date: 08/23/2023

    5 stars
    Best company ever! On time arrival and best price in town. Installers were very professional and got all the work done in a timely manner. I can say I am very happy I went with Veteran owned company and will recommend Semper Fi ******************************************* to everyone I know. After all cleanup and startup installers went through all operations of new unit. The salesman was also very easy to work with and there was no pressure sales and listened to what we needed with the new unit. Old unit was 23 yrs old and was working good but not as efficient as a new **** Seer unit also went to 5 ton from a 4 ton for our ****sq foot house now cools much faster. From one Veteran to another this is a great company!
  • Review fromManny C

    Date: 08/23/2023

    5 stars
    Hands down no lies they do what they say and as a company they earned my total confidence, respect and as a team from sales secretary ******** to the installer ****** true professionals. *******
  • Review fromLori M

    Date: 08/23/2023

    5 stars
    Great company ! Technicians explained everything in easy to understand wording. They were polite and efficient. They solved our A/C issue in two days from sale to install ! I recommend them to any one and especially to veterans and emergency service workers !
  • Review fromTed R

    Date: 08/23/2023

    4 stars
    Very prompt and professional. Not too pushy on trying to sell me something I didnt need.
  • Review fromRyan C

    Date: 08/22/2023

    5 stars
    AMAZING COMPANY!! I WOULD RECOMMEND TO ANYONE!! FROM THE ***** TO THE INSTALL!!!
  • Review fromLaura C

    Date: 08/21/2023

    5 stars
    Job well done and appreciated the friendly workers. Would recommend this company to others.
  • Review fromAngela P

    Date: 08/21/2023

    2 stars
    DO NOT USE THIS COMPANY! We purchased 2 units from them which were installed June 30th. We were promised 2 Reme Halo air purifications systems. It took 6 weeks and 3 appointments to get them installed. 5 appointments, 2 missed days of work and the painting of the ceiling still has not been completed. The last tech for the painting asked if we had paint for him to use and then wanted to cut a sample out of the drywall which was just repaired in order to match it. (Don't know why he couldn't use a palette fan.) On Friday, the straps on 1 of the air handlers broke. Water flooded the attic, soaked the plywood, the insulation, and came thru the ceiling. It took 6 phone calls and 4 hours, and 2 different visits by two different techs to get it fixed. The first tech showed up and said he couldn't do anything about it. Took some pics and said he would send them to dispatch. A half hour later, we still hadn't heard anything back. I had to call again, they said they never received anything from them. I HAD TO ASK them to send out another tech. He didn't show up for almost an hour an a half. I don't believe the fix the provided was the best they could do. I believe it was a band-aid to keep us from calling back again and I'm waiting to see how long it holds. As of this morning, I have not heard anything from this company about completing repairs (ie - the drywall, the carpet, the plywood and insulation inside the attic.)
  • Review fromEric T

    Date: 08/20/2023

    5 stars
    So I had a hot water heater problem, and gave them a call. They were fast on getting it done. Had the quote on Wednesday and it installed on Friday. They did an an amazing job, Ill be recommending them to family and friends. Thank you
  • Review fromDan P

    Date: 08/18/2023

    5 stars
    Quote and Service was great. My AC went out at 2 pm on a Tuesday and by 2pm 24hrs later I had a new unit installed and running. All the service was great
  • Review fromSandra N

    Date: 08/17/2023

    5 stars
    Prompt, clean professional. Did an amazing job, cleaned up after themselves. Explained everything in a clear concise manner. Highly recommend

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.