Reviews

Review Details

• Review fromEmily M

  Date: 10/30/2025

  5 stars
  Semper Fi Heating and Cooling LLC did an excellent job for us regarding our water heater!!! Made necessary repairs! We were very pleased with the Technician who took care of our water heater!!! ??

• Review fromLupe L

  Date: 10/24/2025

  5 stars
  Great experience! *****, the plumber, was tidy,profrssional& explained everything clearly. He was gracious,caring,& ********** made a follow up inquiry & the office personell were responsive & my concern was resolved immediately. Great customer service! Highly recommend!

• Review fromRobert D

  Date: 10/23/2025

  5 stars
  Semper Fi plumbing is second to none. The technician was honest and helpful. He made every effort to do the job right the first time.

• Review fromTe Ann L

  Date: 10/23/2025

  5 stars
  We decided to replace our whole system after years if limping it along. semper fi was been great all the way through the whole process. The new units also included free check *** on the system every six months. Our first check was yesterday with ***** the tech. He was on time, informative, and patient with me asking a million questions. Ive been so happy that we went with Semper Fi.

• Review fromGerald E

  Date: 10/21/2025

  1 star
  On 10/13/2025 I had Semper Fi HVAC do a periodic service on my 2 Heat and *********** The serviceman was friendly and competent. At the conclusion he stated that I needed duct cleaning on both systems. He gave a quote of $2650 but because I was a Vet he would reduce it by 20% to $2120. He said they have an agreement with another company that only does Duct cleaning. I had a little red flag go up but did not ask any questions and went ahead and signed the agreement to have it done.The ************ came and did a very thorough job.A few days later, my son asked me who did the duct cleaning so I gave him the name of the company that actually cleaned the ducts and he called them for a quote. He was told that they have a set rate of $747 per system to do the same job that Semper Fi charged me $******* I ended up paying a $626 up charge as a Vet, and it would have been $1156 for you who are non-Vets.I contacted them yesterday and they said since I agreed to it there is nothing they can do.I can only assume that since they have no problem increasing costs 40-70% on one service, they will have no problem doing it on any and all services.

• Review fromPatricia S

  Date: 10/10/2025

  1 star
  These people just don't know when to stop. They spam me with emails and phone calls dozens of times per week. I've asked them to take me off their telemarketing list, but apparently that made them redouble their efforts. Because of their aggressive hounding, I will never consider using their services or recommending them to anyone, and II will post negative reviews on every platform imaginable.

• Review fromRay Y

  Date: 10/02/2025

  1 star
  1 star review ONLY because you cant continue without marking a star.Incompetent HVAC install and failure to accept accountability. Paid for a 3ton HVAC system into a mobile home to replace existing old unit. They failed to hook up the condensation pan drain hose properly, resulting in short circuiting of the controller board, blower motor and significant water damage to flooring. It took 45 days, and 5separate technicians to finally get the unit operational. Ultimately they took the necessary parts from another unit to get ours working. Plus we had no air during most of summer. The home was for sale and we lost several potential buyers due to the inoperable HVAC system. To date the flooring is still not repaired because Semper ************** has not accepted its responsibility for floor damages and has not approved the subcontractors repair proposal.Managements failure to properly train, supervise and accept responsibility for their staff is apparent. Management is more inclined to to blame another department rather than accept responsibility because their matrix, and subsequent bonuses, are impacted. Never mind that the consumer pays the ultimate price and is held hostage .

• Review fromLouis R

  Date: 09/26/2025

  1 star
  Semper Fi is the most unethical company I have ever worked with and that says a lot when compared to national corporations like airlines and media ************** large corporations, their computer systems run the interaction with the customer and lack any personal contact and logic.They were not capable of providing an invoice for a $3000 **********, avoid and do not trust the shameful use of our military.

• Review fromSandra M

  Date: 09/23/2025

  1 star
  2 weeks ago my upstairs bedroom was flooded because of an improperly installed air handler and water pan installed by Semper Fi. I contacted an emergency service company that came right out. They temporarily fixed the problem. The next day I contacted Semper Fi and asked them to fix my air conditioner because of the improper install. They sent some one out 4 days later to look at the problem. The tech said the line was not clogged ( that is because the first tech fixed it. The rusted water pan had not been sit right and water had pooled causing thousands of dollars in damage. The repair estimate was ****** for the air handler and thousands of dollars for the structural damage. I asked for the $3000.00 deductible that I have to pay and the air handler be replaced. Semper Fi never responded. The water pan was completely rusted out. I have a letter and pictures from the emergency HAVC person stating that Semper Fi installed the pan and unit incorrectly. I have records of the times Semper Fi came out and yet never fixed the real problem. Please be aware Semper Fi's work has cost me $1000.00's of dollars and they did not stand behind the work or products they sold me.

• Review fromLevi D

  Date: 09/23/2025

  1 star
  I purchased a new AC unit from Semper Fi ******************************************* in May 2024 for $11,000, and it has already broken down three times. The worst failure left me without AC for a full week in August, when indoor temperatures reached 97. During that time, my children had to stay with their grandparents, and my wife and I had to rely on friends for help. I lost paid time off from work that I cant get back, plants in my home died, and I had to spend time away from my family to care for our animals. This entire situation caused my family and me significant stress and disruption to our daily lives.On top of this, every time I have asked to speak with a supervisor, I have never received a call back. Their scheduling practices are also unprofessional they give seven-hour service windows, yet technicians have shown up before the timeframe or arrived with no notification at all.What makes this even more disappointing is that I am a first responder and a veteran, and my wife is also a first responder. Semper Fi ******************************************* advertises and prides itself on taking care of veterans and first responders, yet in our case, we have received nothing but repeated failures, poor communication, and lack of accountability.For the price I paid, I expected reliability, professionalism, and respect for my familys service. Instead, I have been left frustrated, stressed, and without trust in this company. I want others to know about my experience before doing business with them.