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Average of 76 Customer Reviews
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Review fromAnthony B
Date: 11/04/2022
1 star***************************** are complete scams! They have been taking my money for the last 6 months and come to find out I am unable to take any of the online exams because I do not possess an external camera! This was never mentioned in their contract OR in their email to prepare for the exam. They refuse to refund me because it has been more than **************************************** Leaving me with no money, no certificates and nothing to show for my months of wasted time. Complete scam and terrible company.
NASM
Date: 12/19/2022
Hello *****, We appreciate your feedback and would be happy to look into this situation. We want to ensure that each of our customers receives an excellent experience. When our members log in to their NASM accounts and select on the exam option within your online account, it will ask you which exam option you would prefer. The options are to take the exam in-person at your nearest testing center or remotely. We do require if testing remotely, that the computer you will use have a camera to ensure testing integrity. This is to ensure there is no-one else in the room with you and that you are not using outside test materials including the materials we provided due to our exam not being an open book test. Please call ****** Services to assist you further on scheduling in person. Thank you,NASM ****** ServicesReview fromADAM H
Date: 10/24/2022
5 starsI am NASM certified and I run a high end fitness facility. We have seen that trainers that possess and use the skills learned though the *** course (mainly progressions via the *** model) build a client base faster, retain clients longer and earn an average of 30k more per year than the trainers we have hired that don't have an NASM certification. In fact, most of the trainers that come in with out NASM, typically enroll in the course within the first year of employment with us, because the difference in training styles is that clear to them and our members.The nice part about this is that since we send so many trainers and instructors to NASM they now offer them incentives on certifications as well as CEU's as we set up a "club account". If you're trainers get it, they will do well in the industry.NASM
Date: 11/28/2022
Hi, thank you for the personal feedback! We appreciate your continued support of NASM.Review fromchristopher p
Date: 10/21/2022
1 stari got fired unfortunately on my job because i lack training thats the reason i chose NASM . now i was aking a refund for my elite bundle which is **** $ and has been waiting for 5 months already to get this refund .. since then i been in financial need and need the money for my daily need they denied my request .. i think thats in humane which they are doing ... i only open the ***** and never really started the course because i been waiting for there decision which has already been 5 months... i have submitted documentation already which was dated under there refund policy and still they denied it... it has been very difficult for me to get in contact with the management about this issue. the employees haven't help me at the moment they just left me with this problem never even try to resolve this problem ... i am not happy and not satisfied with my purchase with them .. i believe they dont really care of there customers they just wanted me to buy there course now that i have an issue they just left me hanging . what a very in humane decision they have done ... this not fixing this issue hasn't let me move on my other plans in life . because i need the money to move on and like they just took my money for nothing ...NASM
Date: 12/19/2022
Hello ***********, We appreciate your feedback and we want to ensure that each of our customers receives an excellent experience. Although the requested documentation was not received in order for us to proceed with your appeal, full courtesy extension were provided on all of your courses at no extra cost to you. If you have any additional questions, please call ****** Services if you have any additional questions.Review fromMatt B
Date: 10/17/2022
5 starsLove NASM! I've completed their CPT, CES, and PES courses and utilize tools and techniques from each of them in my training with clients. Their information is evidence-based, so I feel confident in what I am applying with clients. I've also had a couple of instances where I have had to work with customer service (both on the phone and through email) and, even if it took some time, it always led to a good outcome and great overall service. Overall, I've been happy with my experience with NASM and look forward to continuing to use their information and services to help my clients. I highly recommend NASM!NASM
Date: 12/19/2022
Hi, thank you for the review! We appreciate your continued support of NASM.Review fromAmy D.
Date: 10/15/2022
5 starsI have been certified through NASM and AFAA. I enjoy their certification above all others because they really honor the integrity of educational instruction. They have a one stop shop with the club connect so you can get all the CEUs you need to recertify year after year but theyre also conscious of the price. They now have a lifetime certification fee.NASM
Date: 12/19/2022
Hi, thank you for the review! We appreciate your continued support of NASM.Review fromshelley d
Date: 10/14/2022
5 starsEvery customer service experience I have had with NASM has been positive. When it comes to renewing my certification the online experience or phone calls have been easy and seamless. I am changing lives with my personal trainers license and they have helped stay current on my education and relevant in the industry.NASM
Date: 12/19/2022
Hi, thank you for the review! We appreciate your continued support of NASM.Review fromGEOFF L
Date: 10/09/2022
5 starsI have been in private practice as a chiropractor, naturopathic physician and acupuncturist for over 30 years. I started implementing the NASM Corrective Exercise assessment and exercise protocols about 15 years ago. I highly recommend the *** if you are looking to become more competent at identifying the root cause of musculoskeletal dysfunction and how to address it through exercise. Since implementing this system, I have been more confident and successful at managing common sports injuries as well as preventing the athletes I see from getting injured due to faulty movement patterns and poor biomechanics. If you are looking to up your game with sports injuries and sports performance optimization, I highly recommend the NASM Corrective Exercise Specialization (***).NASM
Date: 12/19/2022
Hi, thank you for the review! We appreciate your continued support of NASM.Review fromJackie K
Date: 10/05/2022
5 starsThe NASM CNC course was amazing! It really provides you with in-depth, comprehensive learning material to take your nutrition coaching skills to the next level. Loved how it was easy to read and digest as well, perfect for beginners just looking to add certifications to their practice !NASM
Date: 12/19/2022
Hi, thank you for the review! We appreciate your continued support of NASM.Review fromChris E
Date: 10/04/2022
5 starsI found NASM in **** after being in the industry for 1 year. It was a huge blessing for me back then and has continued be a blessing after all these years. Even back then, NASM provided the keys that unlocked several answers for me in my understanding of human movement and, therefore, my ability to impart that knowledge to and help my clients. I have had the opportunity to attend multiple workshops over the years (FIT, PES, CES, OPTima) as well and taking several of the certification courses (CPT, CES, PES, CNC, Manual Muscle Testing, Range of Motion Testing, etc.). Thank you NASM for providing a model that improves my understanding and that has given me a foundation and filter with which to assimilate information into useful and practical knowledge that helps my clients and myself.NASM
Date: 12/19/2022
Hi, thank you for the review! We appreciate your continued support of NASM.Review fromJon B
Date: 09/21/2022
5 starsMy experience with NASM has been really positive. I attended the best workshop for the **** GFI exam in 2018, and I was hooked with ****/NASM ever since. I would love to attend another in person workshop for CEUs for my group fitness certification. The instructor was amazing, which is what made me really appreciate the company. Then, my certification almost lapsed during COVID (i totally forgot...because...it was COVID and 2020!!!). But customer service was really helpful in getting me the resources I needed to stay certified. I'm back teaching in person now, and really thankful for my certification.NASM
Date: 11/28/2022
Hi, thank you for the review! We appreciate your continued support of NASM.
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