Reviews
This profile includes reviews for Select Blinds's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 3,388 Customer Reviews
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Review fromTina W
Date: 12/02/2022
5 starsEverything was perfect use them for all my blinds. They came almost a week early. I highly recommend them.Review fromNeil D
Date: 12/02/2022
1 starDelivery was careless, dropped on the ground harshly, and my blinds came with the wrong instructions. My contractor is having to figure out himself how to make the valiances when there was supposed Extremely easy. I am quite disappointed, and would not recommend this company, but I am at the point where I am in the middle of this job and do not want to go through the hassle of a return. I wish this had worked out as well as I expected.
Select Blinds
Date: 12/05/2022
Hello ****,We apologize that your Basswood Wood Blinds did not arrive in the quality you expected. We have a 90-day satisfaction guarantee that if there is a defect in a products material or workmanship, we promise to resolve the issue at no cost to you for up to 90 days from the date of purchase. We even pay for shipping!. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. My name is *************************, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a 3-star review to a 5-star review, we want to make this experience right for you. Please feel free to email me at ************************************** and we can discuss our options. You can also email us at ********************************** and reach our design consultant department at ************.Regards,Review fromBrenda E
Date: 12/02/2022
5 starsEverything from start to finish was great. Set up the blinds in a couple of hours, linked them to my Alexa *** in about 20 minutes. Now when I say ***** lower the living room blind she responds okay and the blind lowers. They are beautiful and I just love both roller shades! 10 stars!Review fromJoseph C
Date: 12/02/2022
1 starSelectblinds was notified November 9th 2022 regarding changing order (Was going to change from Roman ****** to Cellular shades yet Selectblinds proceeded to production of ************ November 10th 2022 despite request. SelectBlinds was referred to ****** *** from his family member. Unfortunately this was a HUGE MISTAKE!!!! (Due to their lack of customer service. they will lose future business from client and his family member that referred him). SelectBlinds is disputing the dispute that was placed with credit card company rather than simply refunding. An example of a desperate company. SELECTBLINDS DOES NOT CARE ABOUT THE CUSTOMER. READ THEIR ********************** COMPLAINTS (YOU WILL SEE A TREND IN THEIR BUSINESS PRACTICES/QUALITY. SHADY BUSINESS PRACTICES. THEY ONLY CARE ABOUT PROFITS. CANNOT BE TRUSTED. A STRUGGLING COMPANY ****** *** is REQUESTING A FULL REFUND AS HE IS NOT COMFORTABLE WORKING WITH THIS COMPANY AND THE DISTRESS, PAIN AND SUFFERING THIS HAS CAUSED.Select Blinds
Date: 12/05/2022
Hello ******,I apologize because you had a negative experience with us due to not being able to change your order as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. The order you placed was on 11/5/2022, it went into production 24 hours later. The reason we couldn't change your order was because it was alreadybeing made.My name is *************************, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at ************************************** and we can discuss our options. You can also email us at ********************************** and reach our design consultant department at ************.Regards,Review fromStormy W
Date: 12/01/2022
5 starsAMAZING BLINDS!!!! At an amazing price- I absolutely love the custom order wood blinds. I reviewed alot of places before ordering- super happy I ordered from here. They were exactly what I wanted- fit perfectly at half the price!!! PLUS great quality.Thanks so muchReview fromJulie B.
Date: 12/01/2022
5 starsThis is my 4th order through select blinds and they never disappoint! Perfect fit to my measurements, great quality, and super fast delivery. I will continue to use them always!Review fromWilliam K
Date: 12/01/2022
3 starsThe rods for opening or closing are the wrong color. They do not match the color of the blinds. One of the draw strings was not attached to the collection device. Shipping took 8 days. Ridiculous!!.Select Blinds
Date: 12/05/2022
Hello *******,I apologize because you had a negative experience with us due to your Faux Wood Blinds not arriving in the top-quality as expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.My name is *************************, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at ************************************** and we can discuss our options. You can also email us at ********************************** and reach our design consultant department at ************.Regards,Select Blinds
Date: 12/05/2022
Hello *******,I apologize because you had a negative experience with us due to your Faux Wood Blinds not arriving in the top-quality as expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.My name is *************************, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at ************************************** and we can discuss our options. You can also email us at ********************************** and reach our design consultant department at ************.Regards,Review fromMARIA N.
Date: 12/01/2022
1 starI purchased two blinds that did not fit my windows due to a measuring mistake on my part. I contacted them to explain my situation, if I could return and get replacements. On their website it says will send a replacement if you made mistake measuring, limit one remake per item. Rep explained they could only send replacement for one blind and pay $10 for shipping; second blind would have to be purchase at a discounted price which is not really discounted if you ask me. This is false advertising on their part. ********** happily accepts returns at their store of any online custom order blinds, and so you could repurchase new ones with correct measurements if you made a mistake.Select Blinds
Date: 12/01/2022
Hello *****,I apologize because you had a negative experience with us due to your Dual Shades not arriving at the top-quality as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.My name is *************************, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at ************************************** and we can discuss our options. You can also email us at ********************************** and reach our design consultant department at ************.Regards,Review fromWilliam H
Date: 11/30/2022
5 starsFits great, and looks great. Even mounted in existing brackets.Review fromJeanne Z
Date: 11/29/2022
5 starsI'm very happy with my purchase. The blinds were very easy to install. The only thing I wish I would have done different was to purchase all "Signature" series for all. I went with Essential and a few to save a little money, but the difference in the mounts and the smoothness of operation is probably worth the money. But very, very happy. I don't think you could do better anywhere else.
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