About

Local BBB:

Better Business Bureau in Southeast Texas

BBB File Opened:

8/24/2015

Business Started:

9/22/2009

Type of Entity:

Limited Liability Company (LLC)

Business Management:

Mr. Jeff Fontenot, General Manager

Ms. Jillian Fontenot, Customer Service Specialist

Mr. Vipandeep Goria, Owner

Additional Information

Payment methods

Discover, Visa, Mastercard, American Express, PayPal, Amazon Pay

Refund and Exchange Policy

RETURNS:
 We allow up to 5 business days after final delivery scan to qualify for a refund for returned items, and we allow up to 14 days after final delivery scan to qualify for store credit for returned items. Please note: All items that have been personalized do not qualify for refund or store credit. To ensure that you will receive either a refund or store credit for your return, all products must be returned in an unworn, unwashed, and unaltered condition. Unless your return is the result of an error on our behalf, your return shipping charges will not be refunded. If you wish to return an item, you must first send an email to [email protected] to let us know which items you would like to return and why, making sure to include your order number, so we can authorize the return. Orders sent back without a Return Authorization will be refused. When sending your return, make sure to include a note with your name, email, order number, and reason for the return. Please save your tracking number when shipping your return to us, as we cannot issue refunds on any returns that are lost by USPS, UPS, or do not make it to us for any other reason. We will process your return within 3-5 business days of receiving it. 
Send returns to:
Tees2UrDoor
Attn returns, (with the RA # written on outside of package)
1103 Helena Avenue, Nederland, TX 77627.

EXCHANGES: 

We allow up to 14 days from final delivery scan to qualify for an exchange. Any personalized items DO NOT qualify for an exchange. Due to fluctuating inventory quantities, seasonal items, and other factors, we honor requests for exchanges, by issuing store credit in the form of a coupon code for the purchase price of the item being returned or the current sale price, whichever is less. All products must be returned in an unworn, unwashed, and unaltered condition. To exchange an item, send an email to [email protected] and provide us with the following information. Name, Order Number, Item/Items you want to exchange, and the reason for the exchange. Once your email is reviewed we will reply with a EA#. (Exchange Authorization) This authorizes you to ship it back to be restocked. The following items must be shipped back inside the package: Your name, the email address used to place the order and the order number. The EA# must be written on the outside of the shipping package. Please save your tracking number, as we cannot issue store credit for any items that are lost in the mail or do not make it to us for any other reason. We do not issue credit for shipping costs. 

Send exchanges to:

Tees2UrDoor, 
1103 Helena Avenue, Nederland, TX 77627.

Once your item/items have been received back to our warehouse, we will email you a coupon code for the purchase price of the item being returned so you may reorder the item/items you are wanting to exchange. The coupon code will be valid for 30 days.  If not used within a 30 day period, you will lose it and it cannot be reactivated.  

Business Categories

T Shirts, Clothing, Screen Printing, Womens Clothing, Graphic Printing, Custom Shirts, Garments Printing and Lettering, Shoes, Textile Printing Equipment