I saw an Ad on YouTube for an astrology questionnaire. I answered the questionnaire and was told $1 was for review/results. I paid through PayPal and then saw an option for $29.99, monthly option, but no thank you! I never received an initial review either. Next day I saw $1 and $29.99 "recurring monthly subscription" charge on PayPal. Initiated PayPal dispute and changed passwords. Received a "Your bank denied payment" email the next day. Checked bank and no email was sent. Interestingly, the email disappeared from history! Checked online reviews for nebula and asknebula sites (which I should have done before clicking the Ad). Multiple negative reviews for similar situations. Contacted nebula customer service and have been in continuous circle of responses. They want me to click a link stating that issue was resolved. I continue to respond stating that I did not knowingly accept additional service. They're claiming that "their system processed an up-sell service" and no further monthly charges would occur. Saw somewhere that they're claiming to be from Ibiza?? Be careful! Have been reporting Ad whenever seen.

My girlfriend saw a popup on a website leading them to the Nebula: Horoscope & Astrology app on the iPhone App Store. She downloaded the app and signed up for the free trial. There was no indication that she will be charged money, but later she was charged $45. Their subscription service does not show under Apple's subscription service, so most users do not even know they scribed to the service, and there is no way to cancel there. You have to go to their website to cancel the subscription. This is very scammy behavior. Many other people also got scammed by them, here are threads I found online: https://www.threads.net/@just_jacquelinemc/post/DAaYjkWNg0Z?hl=en https://www.quora.com/Asknebula-com-reviews-is-it-legit-or-a-scam https://discussions.apple.com/thread/255116047?sortBy=rank