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          Find a Location

          DailyPay, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileDailyPay, Inc.

            Human Resources
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            55 Water Street

            New York, NY 10041

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            Customer Reviews

            3.2/5

            Average of 977 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            873 complaints closed in last 3 years

            390 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 5/22/2017

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            DailyPay, Inc. is an HR tech platform that offers employees on-demand access to their earned pay, as it intends to help companies reduce employee turnover and absenteeism as well as increase time clock compliance and productivity across a wide range of industries.  


            Business Details

            This is a multi-location business.

            Find a Location

            DailyPay, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              55 Water Street, New York, NY 10041
              BBB File Opened:
              8/17/2016
              Years in Business:
              8
              Business Started:
              8/21/2015
              Business Incorporated:
              8/21/2015
              Accredited Since:
              5/22/2017
              Type of Entity:
              Corporation
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              873 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/08/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              This company needs to be shut down. They know that they do everyone wrong, but they get away with it... and when you call them out about it, they are RUDE and not helpful whatsoever. I'm sick of busting my *** for money that I don't even get. My last paycheck was $18 although my paystub says nearly $600 (was a small check because I was out with covid) I had issues I tried resolving with them earlier but they have been of no help. At this point I'm sick of begging them to tell me where my money is, but they can never give me any answers. So whenever I told them to cancel my account because I no longer want them to have any control over my money, I was told it could take up to 2 pay periods which I am not complaining about. But if I don't want them to have any control over my money then they shouldn't be able to from the minute I tell them. They steal from people who work hard and then they basically act like they've done nothing wrong. I'm so sick of this company getting away with this.
              Read More
              Read 872 More Complaints

              Customer Reviews

              977 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brenda G

              04/19/2024

              This deserves absolutely zero stars I was on a month long leave of absence due to being in the hospital and they cancelled my account, and do not want to correct the issue!!!

              DailyPay, Inc. Response

              04/22/2024

              Sorry your experience with our app has not met your expectations. We want to address your concerns and answer your questions. Please reach out to us at *********************************** with the email associated with your account. Someone will contact you within the next 24 hours.
              Read 976 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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