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      Country
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          Find a Location

          DailyPay, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforDailyPay, Inc.

            Human Resources
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            3.18/5stars

            Average of 927 Customer Reviews

            Customer Complaints

            848 complaints closed in last 3 years

            376 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/22/2017

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            DailyPay, Inc. is an HR tech platform that offers employees on-demand access to their earned pay, as it intends to help companies reduce employee turnover and absenteeism as well as increase time clock compliance and productivity across a wide range of industries.  


            Business Details

            This is a multi-location business.

            Find a Location

            DailyPay, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              8/17/2016
              Years in Business:
              8
              Business Started:
              8/21/2015
              Business Incorporated:
              8/21/2015
              Accredited Since:
              5/22/2017
              Type of Entity:
              Corporation
              Additional Contact Information

              Phone Numbers

              Customer Complaints

              848 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/22/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              This company has been giving me the run around about receiving my earnings daily, I have to call almost every day to report that I have not received my earning for the previous shift that I have worked. Once I call, I speak to representatives that spit the same line oh, it takes 72 business hours for the pay to update, or we are experiencing system delays and I have to wait until the issues are resolve before I can receive my earnings. I have requested to speak to a supervisor several times and have even been hung up on twice, and once I am able to speak to a supervisor, I get told that they will not create an escalation ticket until at least 72 hours have passed. This is absolutely ridiculous, and I feel that this company is not doing their job of proving the money that I earned on a daily basis.
              Read More

              Customer Reviews

              927 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kimberly L

              03/12/2024

              It has come in handy when I need to pay bills in between pay days

              Local BBB

              BBB Serving Metropolitan New York

              BBB Reports On

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